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SAP Project for Penn Students

daemon@ATHENA.MIT.EDU (seidman@blue.seas.upenn.edu (JEREM)
Mon Apr 7 19:07:38 1997

To: sapr3-soft@MIT.EDU
Date: 7 Apr 1997 19:03:25 -0400
From: seidman@blue.seas.upenn.edu (JEREMY SEIDMAN) (by way of SAP Moderator <seidman@blue.seas.upenn.edu>)

Dear SAP users,

We are a group of students in the Wharton School of Business at the University
of Pennsylvania and are working on analyzing the implementation of Enterprise
Resource Planning software in large firms.  In particular, we are interested 
in learning what characteristics of software solutions (such as SAP, SSA, 
BAAN, and others) were and are important to you and your decisions.  We will 
compile your answers with the answers we receive from many other companies to
try and build a general model for analyzing these software decisions.  This
survey should only take about 2 minutes to fill out and we appreciate any 
feedback you can give us.  Your answers will go a long way in advancing our 
academic pursuits and for your time, we will be happy to provide you with 
conclusions of our results.  Please email your results back to
seidman@eniac.seas.upenn.edu.


Sincerely,

Jeremy Seidman			    Shane Lipson			
Manufacturing Lead		    IT Lead			
seidman@eniac.seas.upenn.edu           lipsons@eniac.seas.upenn.edu

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1.)  Which ERP software are you currently using?  _________________

2.)  On a scale of 1(low) to 10 (high), please rate the importance of the
following criteria as you viewed them during software search (prior to actual
implementation):

Conformity to business processes ___
Similarity with current IT environment (UNIX, Client Server model, etc.)___
Cost___
Company reputation___
Programming quality___
Ease of implementation___
Ease to move people to new system___
Warranties/Guarantees___
Past Success stories___
Accounting Capabilities___
Manufacturing Capabilities___
Other (Please Specify:__________________________________________) ____

3.)  On a scale of 1(low) to 10 (high), please rate the importance of the
following criteria as you viewed them after implementation, if you had to do
the project again:

Conformity to business processes ___
Similarity with current IT environment (UNIX, Client Server model, etc.)___
Cost___
Company reputation___
Programming quality___
Ease of implementation___
Ease to move people to new system___
Warranties/Guarantees___
Past Success stories___
Accounting Capabilities___
Manufacturing Capabilities___
Other (Please Specify:__________________________________________) ____


We are currently working with several companies to fully analyze their ERP
implementations.  If you would like to be a part of this study to a more full
extent, please let us know.   We would be happy to share with you our project
objective and scope.  Thanks again.
 



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