[855] in IS Home Pages
Re: Concerns about MIT Software Distribution page
daemon@ATHENA.MIT.EDU (Robyn Fizz)
Mon Nov 29 16:53:39 1999
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Message-Id: <v04020a0eb468a56e72e6@[18.152.1.56]>
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Date: Mon, 29 Nov 1999 16:53:19 -0500
To: Marshall Vale <mjv@mit.edu>
From: Robyn Fizz <fizz@MIT.EDU>
Cc: is-home@mit.edu
Marshall,
This is terrific feedback. We had gotten some of this information already
from Help Desk staff, but the commentary wasn't as extensive. We'll make
the changes ASAP.
Thanks a lot,
Robyn
>At 11:51 AM -0500 11/18/99, Robyn Fizz wrote:
>>Just to round out the picture, within a short time frame, the Mac and PC
>>links will be replaced by the ones found on
>>http://training.mit.edu/products/test.html.
>
>So I've looked over the Mac section of the pages. This is purely
>commentary on the information contained in the database.
>
>- The section on Kerberos for the Macintosh and KClient isn't
>correct. KClient should not be a separate item from Kerberos for
>Macintosh. They certainly shouldn't have different categories.
> There is no such version as 1.0.1 for Kerberos for Macintosh. The
>system requirements for 2.0.2 are actually for KClient itself, not
>the general package. You want to use the requirements listed for
>1.0.1 for 2.0.2. The description for KfM only refers to the Kerberos
>v5 pieces; it should refer to both v4(KClient) and v5 components.
>
>- Disinfectant should be removed.
>
>- The only 2.x version of Eudora released officially at MIT was 2.1.4.
>
>- Macintosh System 7.5.3 should be removed from the list. 7.6.1 is
>the last we officially support. The entries for 8 should be
>consolidated into 8.x or explicitly list each version to be
>consistent.
>
>- The NCSA Telnet entry should be removed since BetterTelnet is
>there. At the very least, it's description should be pared down to
>something similar to the others.
>
>- At the least, Netscape Navigator 2.0.2 should be removed. Probably
>3.0 and 4.05 too.
>
>- Norton Utilities should be removed, Disk First Aid is good enough
>these days. Users not keeping up with upgrades of NU causes them more
>problems than any help it could possibly give and worse, gives them a
>false sense of security.
>
>- MacDiscuss should only list 1.2a2
>
>- Open Transport should be removed as it really is not a separate
>product anymore.
>
>- PageMaker should be removed.
>
>- Photoshop should be removed.
>
>- TechMail should be removed.
>
>- TechNotify should be removed.
>
>- White Knight should be removed.
>
>- Word Perfect should be removed.
>
>- ZTerm should be removed.
>
>This last bunch of products should be removed because no training
>goes on at the helpdesk for these products. We are doing a great
>disservice improperly advertising a knowledge base that doesn't truly
>exist in that channel. The goal should not be to recommend a product
>for every category under the sun but rather limit our selections to
>services that are critical for getting MIT work done for which we can
>commit the resources needed to support said services. I hardly think
>things like PageMaker, Photoshop and Word Perfect qualify these days.
>
>Marshall
Robyn Fizz
News Coordinator
MIT Information Systems
N42-290B
Phone: (617) 253-0540
Fax: (617) 258-6875
For up-to-date computing news, see
http://web.mit.edu/is/newslink/
