[85] in installers
eudora installer; log 77208
daemon@ATHENA.MIT.EDU (Alicia Allen)
Thu May 22 14:16:49 1997
Date: Thu, 22 May 1997 14:16:05 -0400
To: installers@MIT.EDU
From: Alicia Allen <iggy@MIT.EDU>
Cc: network@MIT.EDU
Hi,
This client is having repeated trouble installing the Eudora installer and
is getting very frustrated. She has called about this before. All that we
can tell her is that sometimes there is trouble with the server. However,
from mail I've received from Chris Murphy, I understand that the net-dist
server has not had a problem with too many people at MIT trying to connect
at once in the past month (this was about a week ago). Is it possible that
the installer is doing something - perhaps ftp'ing the files so fast, that
net-dist thinks its being attacked? What can we tell the client besides
keep trying?
thanks,
Alicia
[4735] daemon@ATHENA.MIT.EDU (www@MIT.EDU) micro-help 05/22/97 12:03 (33
lines)
Subject: Macintosh, Eudora
From: www@MIT.EDU
Date: Thu, 22 May 97 12:03:33 EDT
Reply-To: lma@MIT.EDU
To: micro-help@MIT.EDU
---------
Name: Lucia Ma
Phone#: 3-0231
Dept: OBFP
MIT Status: Administrative Staff
MIT Address: E19-617
Response: By phone
Hardware: Macintosh
Model:
Software: Eudora
Version: 3.0
Operating Sytem: MacOS
Version:
Description: I'm keeping getting TIME OUT or
ERROR OPEN NETWORK STREAM when I installed the Eudora 3.0.
Is there any better way to do it?
I still have 12 PowerPCs to go.
Could you bundle all the files in the installer?
Thanks,
Lucia Ma
Office of Budget and Financial Planning
--[4735]--
Alicia Allen
iggy@mit.edu (617) 253-0191
Computing Help Desk MIT, 11-226
