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log 124308

daemon@ATHENA.MIT.EDU (computing-help@MIT.EDU)
Fri Oct 23 10:57:26 1998

From: <computing-help@MIT.EDU>
Date: Fri, 23 Oct 1998 10:56:27 -0400
To: installers@MIT.EDU

Hello, this is Calvin from the Computing Help Desk.  FYI, we received a
problem from a client trying to run the installer on Win98 that he
downloaded from the installer page.  We're not sure if there is a problem
with the installer or Win98, but we wanted to let y'all know.  Thanks.

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
       Helpdesk Log #124308 (CLOSED 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= 
    Client: BARUCH FELDMAN 
     Phone: 5-7596  
     Email: BARUCHF@MIT.EDU 
   Address: RANDOM HALL 
    Title: SOPHOMORE 
 
   Summary: LPR spooler install 
 
  Hardware: PC 
        OS: Windows98 
 
    Method: Voice 
   Created: By dccastor on 10/23/98 10:23 
  Modified: By dccastor on 10/23/98 10:23 

-----------------CASE HISTORY----------------- 


--- Entry: 10/23/98 @ 10:45 AM - dccastor - Talked to Client ---
Client downloaded spooler from installer homepage
(http://web.mit.edu/installers/win.combined/LPRSpool/wlprinst.exe), but the
installer would not run (error message of invalid Win32 program).  Referred
client to another site to download the files individually
(ftp://net-dist.mit.edu/mit/win3/network/lwp4dos/individual-files/net/mit/);
 problem resolved.  Sending e-mail to installers. 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= 
Log info extracted on 10/23/1998 10:49 




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