[195] in installers
log 124308
daemon@ATHENA.MIT.EDU (computing-help@MIT.EDU)
Fri Oct 23 10:57:26 1998
From: <computing-help@MIT.EDU>
Date: Fri, 23 Oct 1998 10:56:27 -0400
To: installers@MIT.EDU
Hello, this is Calvin from the Computing Help Desk. FYI, we received a
problem from a client trying to run the installer on Win98 that he
downloaded from the installer page. We're not sure if there is a problem
with the installer or Win98, but we wanted to let y'all know. Thanks.
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Helpdesk Log #124308 (CLOSED
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Client: BARUCH FELDMAN
Phone: 5-7596
Email: BARUCHF@MIT.EDU
Address: RANDOM HALL
Title: SOPHOMORE
Summary: LPR spooler install
Hardware: PC
OS: Windows98
Method: Voice
Created: By dccastor on 10/23/98 10:23
Modified: By dccastor on 10/23/98 10:23
-----------------CASE HISTORY-----------------
--- Entry: 10/23/98 @ 10:45 AM - dccastor - Talked to Client ---
Client downloaded spooler from installer homepage
(http://web.mit.edu/installers/win.combined/LPRSpool/wlprinst.exe), but the
installer would not run (error message of invalid Win32 program). Referred
client to another site to download the files individually
(ftp://net-dist.mit.edu/mit/win3/network/lwp4dos/individual-files/net/mit/);
problem resolved. Sending e-mail to installers.
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Log info extracted on 10/23/1998 10:49