[7961] in Hotline Meeting
Tum-tum-tree
daemon@ATHENA.MIT.EDU (jjmorey@Athena.MIT.EDU)
Sat Feb 29 09:08:09 1992
From: jjmorey@Athena.MIT.EDU
To: hotline@Athena.MIT.EDU
Date: Sat, 29 Feb 92 09:07:51 EST
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Date: Fri, 28 Feb 92 07:58:36 EST
From: burke@MIT.EDU (Jerry Burke)
To: jjmorey@Athena.MIT.EDU
Subject: tum-tum-tree
> From: jjmorey@Athena.MIT.EDU
> Date: Thu, 27 Feb 92 07:23:58 -0500
> To: burke@Athena.MIT.EDU
>
> /***** hector:hotline / priam!jjmorey / 7:23 am Feb 27, 1992*/
> From tlyu@Athena.MIT.EDU Wed Feb 26 17:27:58 1992
> To: hotline@Athena.MIT.EDU
> Subject: tum-tum-tree memory upgrade
> Date: Wed, 26 Feb 92 17:26:56 EST
> From: Black Dragon <tlyu@Athena.MIT.EDU>
>
> tum-tum-tree, a VS/2000 in the ESG cluster which is being rented from
> Athena, is being painfully slow. I am aware that it only has 4 Mb of
> RAM in it. Please update it to 5 Mb of RAM. Thank you.
> ----------
> Thomas L. Yu, MIT Student Information Processing Board, (617)253-7788
> MIT Exprermental Studies Group, (617)253-7787
> Internet: tlyu@athena.mit.edu
>
> I have already brought this to Jerry's attention. If it got upgraded it
> would go to 6meg. But we do not have any memory for this system. There
> are alot of 2000's out in the field with only 4meg. I will send this to
> Jerry, the only possibility is to swap out the cpu with one with 6meg
> (which we may not have).
>
> --jj--
> /* ---------- */
Hi jj,
Can you please title your subject field?
Also did you run diags on this machine to be sure it is not more than an
additional memory problem? Did you check the network connections and/or
ping it to be sure it is not a network related problem. If so then I think
you did enough.
You should inform the client that we do not have the memory to install in
a VS2000. If he would like to purchase additional memory he can call the
MCC at x7686, ask for Alexei Folger and she can make arrangements for him
to purchase it through DEC. YOU can also add that we do not install the
memory, DEC would have to, and there would be a minimal cost of $250 for
this service.
If the client wants a new workstation he would have to go through Joanne.
He can send mail to help-desk@mit.edu.
Thanks, Jerry
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