[69689] in Hotline Meeting
Case 461886: 11-112 HP Quick Print Down
daemon@ATHENA.MIT.EDU (hotline@MIT.EDU)
Thu Nov 13 12:46:45 2003
From: hotline@MIT.EDU
Date: Thu, 13 Nov 2003 12:46:43 -0500 (EST)
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Printer has been vacuumed. Fuser has been replaced.
The transfer roller may need to be replaced at some point, but we are currently out of stock. Keep an eye on it.
[11/13/2003 12:46:42 panza Comment]
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Case History
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11/12/2003 17:54:16 daemon Email Received
Date: Wed, 12 Nov 2003 17:54:08 -0500
To: pcservice@MIT.EDU
From: "Louis A. Isgur" <larugsi@MIT.EDU>
Cc: hotline@MIT.EDU
Subject: Re: 11-112 HP Quick Print Down
The above printer has spewed much toner all over the place, and is still
jammed. It will need to be vacuumed out, as well as further troubleshooting.
The queue is down with the appropriate msg.
Thanks,
--Lou
11/13/2003 12:46:41 panza Comment
Printer has been vacuumed. Fuser has been replaced.
The transfer roller may need to be replaced at some point, but we are currently out of stock. Keep an eye on it.
11/13/2003 12:46:41 panza Closed Case
Case closed.
