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From: jontan@Athena.MIT.EDU To: hotline@Athena.MIT.EDU Date: Mon, 02 Dec 91 10:33:18 EST Dear Hotline, We have two printers which are not working: 1. System Type: DEC PRINTER/LN03 Serial Number: RI2501 Location: 66-070 2. System Type: DEC PRINTER/LN03 Serial Number: RI2666 Location: 66-246 They both seem to have the same problem. Nothing can be printed because the printer is busy. I tried turning the printer off and then back on but it still is busy. I tried unplugging the printer and then plugging the printer back in but it still is busy. The problem cannot be fixed with the toner or maintenance kit. Both of these printers are under the maintenance contract. Please send someone to look at it as soon as possible. Thank You, Jonathan Tan x3-8182
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