[68526] in Hotline Meeting
Case 431620: Printer varan in bldg 37 cluster has something wrong with tray 2
daemon@ATHENA.MIT.EDU (hotline@MIT.EDU)
Wed Sep 24 09:09:20 2003
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Date: Wed, 24 Sep 2003 09:09:19 -0400 (EDT)
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Pickup Ass'y has been replaced by Tom and JJ.
Will be returned to 37 shortly...
Paul
[9/24/2003 9:09:18 panza Comment]
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Please retain the case reference in the subject line for future replies associated with this case
Case History
==================
9/16/2003 14:20:18 daemon Email Received
Date: Tue, 16 Sep 2003 14:15:34 -0400
To: <hotline@MIT.EDU>
From: "Richard Hansen" <rhansen@MIT.EDU>
Cc:
Subject: Printer varan in bldg 37 cluster has something wrong with tray 2
varan's tray 2 is malfunctioning (it always says it's empty even when it's
full of paper). Not a big deal since tray 3 still works fine.
Richard Hansen
9/17/2003 8:29:25 jtguy Comment
Have forwarded to PCServices to possible order a new tray if necessary.
+JOHN
9/17/2003 8:29:25 jtguy Other
Category changed from Hotline:Hardware to PC-Service
9/17/2003 8:29:26 jtguy Email Sent
(Through the web interface)
To: RHANSEN@MIT.EDU
Cc: larugsi@mit.edu, jray@mit.edu
Bcc: JTGUY@MIT.EDU
Subject: Case 431620: Printer varan in bldg 37 cluster has something wrong with tray 2
Contents: Entire case history
9/17/2003 11:51:43 panza Closed Case
Case closed.
9/17/2003 11:52:20 panza Reopened Case
Case re-opened
9/18/2003 8:42:00 panza Comment
swapped out tray 2 for test. problem persists.
as yet unresolved...
Paul
9/22/2003 14:57:45 panza Comment
printer in the shop for service.
9/24/2003 9:09:17 panza Comment
Pickup Ass'y has been replaced by Tom and JJ.
Will be returned to 37 shortly...
Paul
9/24/2003 9:09:17 panza Closed Case
Case closed.
