[67176] in Hotline Meeting
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Date: Mon, 28 Jul 2003 11:18:54 -0400 (EDT)
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From: hotline@mit.edu
To: JDREED@mit.edu
Subject: Case 399974: 4-035 printers
Cc: bmurphy@mit.edu, larugsi@mit.edu, jvargus@mit.edu, jray@mit.edu
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Jon,
This cluster has been closed for the deployment of new machines, an MOTD was posted about this.
Currently:
Room 4-035 has been reserved this week commencing 7/28 for a private class which is suppose to start every day at 12 noon. The printers were left up and the entry code was changed to accomodate those using the cluster for the duration of the week. The entry code has been given only to the people who will be using this cluster.
This room is scheduled to go back to its closed status after this week for the deployment of the new machines.
_JOHN
[7/28/2003 11:18:54 jtguy Comment]
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Case History
==================
7/28/2003 10:30:43 daemon Email Received
Date: Mon, 28 Jul 2003 10:30:39 -0400
To: hotline@MIT.EDU
From: Jonathan D Reed <jdreed@MIT.EDU>
Cc: olcsuper@MIT.EDU
Subject: 4-035 printers
Hi hotline,
I noticed the 4-035 cluster is closed, and the printers pandora and
medea both have messages stating this. However, the queues are still
up and allow printing.
This is causing a support problem for OLC, as we're getting reports
of users printing documents there and then discovering that the cluster
is locked. I realize that those printers have messages on the queues,
but those are only visible if you run "lpq", and few people do that
before printing. Also, those printing from windows or mac computers do
not have the option of running lpq before they print.
Is there any way we can down these queues to prevent users from
printing?
Thanks,
Jon
--------
Jonathan Reed
jdreed@mit.edu
7/28/2003 11:18:53 jtguy Comment
Jon,
This cluster has been closed for the deployment of new machines, an MOTD was posted about this.
Currently:
Room 4-035 has been reserved this week commencing 7/28 for a private class which is suppose to start every day at 12 noon. The printers were left up and the entry code was changed to accomodate those using the cluster for the duration of the week. The entry code has been given only to the people who will be using this cluster.
This room is scheduled to go back to its closed status after this week for the deployment of the new machines.
_JOHN
7/28/2003 11:18:53 jtguy Closed Case
Case closed.
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