[61392] in Hotline Meeting
clearcut printer in New house Athena cluster
daemon@ATHENA.MIT.EDU (Scott E. Purnell-Saunders)
Wed Sep 18 13:24:43 2002
From: "Scott E. Purnell-Saunders" <scottee@MIT.EDU>
To: <hotline@MIT.EDU>
Date: Wed, 18 Sep 2002 13:23:52 -0400
Message-ID: <MBEFLOIFHLIMFBGAFAAFGEBACAAA.scottee@mit.edu>
MIME-Version: 1.0
Content-Type: text/plain;
charset="iso-8859-1"
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Hotline,
Hi my name is Scott Purnell-Saunders (scottee) and I am an RCC for New House
(w70). We have been having really bad problems with the printer "clearcut"
that resides in the cluster in New House Three. The problems have been
going on for a number of weeks and I can't seem to figure it out. The drop
that the printer is connected to is active, but I cannot ping the IP
address. No one in the dorm is able to print to the printer and I think
that it could be a hardware problem. I have power cycled the printer
numerous times, and nothing has helped.
I downed the printer today, and left a message saying that the printer is
disabled, so people wont waste time trying to print to it any longer. I am
passing this onto you for some more help and or insight.
Thanks
Scott Purnell-Saunders
hes clearcut
PCAP:
clearcut:rp=clearcut:rm=PAPER-PUSHER.MIT.EDU:ka#1:mc#0:auth=kerberos5:xn:
stella clearcut
Machine: CLEARCUT-P.MIT.EDU
Aliases: CLEARCUT.MIT.EDU
Address: 18.241.2.240 Network: W70
Owner: LIST hotline Use data: 01-jun-2002 06:42:05
Status: Active (1) Changed: 11-may-2001 13:45:09
Vendor: HP Location: W70-112B
Model: PRINTER Contact: hotline@mit.edu
OS: MX Billing Contact:
Opt: 0 Account Number:
Adm cmt:
Op cmt:
Created by tom.dbadmin@ATHENA.MIT.EDU on 11-may-2001 13:45:09
Last mod by sly at 01-may-2002 16:31:56 with stella.
