[56944] in Hotline Meeting
Case 239089
daemon@ATHENA.MIT.EDU (Haldane Liew)
Fri Oct 19 11:25:13 2001
Message-Id: <200110191525.LAA06155@cat1.mit.edu>
To: hotline@MIT.EDU
In-reply-to: Your message of Fri, 19 Oct 2001 10:55:57 -0500.
<200110191455.KAA21844@hampster.mit.edu>
Date: Fri, 19 Oct 2001 11:25:12 -0400
From: Haldane Liew <haldane@MIT.EDU>
the dell serial number is JMQL001
the mit inventory number is MIT-0355920
>Case 239089 has recently been updated and stands as follows.
>Please retain the case number in the subject line for future replies
>connected with this case.
>
>Most recent entry
>=================
>(Comment [10/19/2001 10:55:57 by bobsand])
>
>Hi, Can you give us the serial number off the back of
>the CPU ? It will be about a 6-8 alpha numeric label.
>We just need to check the warranty status. We came by the
>room this morning , but we couldnot get in.
>
>thank, bob
>
>Case History
>============
>
>Email Received [10/18/2001 16:58:45 by daemon]
>
>Date: Thu, 18 Oct 2001 16:53:45 -0400
>To: hotline@MIT.EDU
>From: Haldane Liew <haldane@MIT.EDU>
>Cc:
>Subject: monitor problems
>
>
>
>
>
>hi,
>
>i have a private athena station that seems to have a defective monitor.
>the images on the monitor have this ghost like streaks across the
>screen. could someone please take a look it and see how it might be
>fixed/replaced.
>
>location: 3-409
>machine type: dell
>machine name: cat1.mit.edu
>
>
>
>thanx,
>haldane
>
>
>
>
>Comment [10/18/2001 20:57:06 by larugsi]
>
>The symptoms sound like another video bd.
> --Lou
>
>Comment [10/19/2001 09:33:20 by jjmorey]
>
>is this system under contract has the warranty status
>been checked, what is the s/n? inquiring minds want to know :)
>
