[56943] in Hotline Meeting
Re: problems printing to pro1
daemon@ATHENA.MIT.EDU (Angie Kelic)
Fri Oct 19 11:13:37 2001
Message-Id: <200110191508.LAA02383@prowler.mit.edu>
To: "Richard R. Janus Jr." <rjanus@MIT.EDU>
cc: hotline@MIT.EDU
In-reply-to: Your message of "Fri, 19 Oct 2001 08:57:16 EDT."
<200110191257.IAA18097@melbourne-city-street.mit.edu>
Date: Fri, 19 Oct 2001 11:08:52 -0400
From: Angie Kelic <sly@MIT.EDU>
Hi there,
If your printer was supported by MIT, the people that would
have settings information would be hotline@mit.edu, I have
cc'd them on this message. Hopefully they will get back
to you. Unfortunately as I mentioned previously I handle
residential computing and networking so I have no other
information to offer you. Hopefully hotline will be able
to give you a hand.
--Angie Kelic
Residential Coordinator, MIT Information Systems
>Hi Angie,
>
>The Property office has a Hewlett Packard LaserJet 8100 DN.
>Please let me know what the correct settings are for the printer
>so I can verify that the printer has the correct settings.
>
>
>Thank you.
>
>
>
>
>At 04:54 PM 10/18/2001 -0400, you wrote:
>>Hi there,
>>
>>I checked the print queue on pro1 from the server side.
>>The settings all look normal and aren't set to require
>>kerberos or anything else that might cause the problem
>>you are seeing. I have created a case with the computing
>>help desk for you -- it is case number 239081.
>>
>>They will probably need additional information from you about
>>how the printer is configured in the printer control panel
>>and if you are using any sort of print spooling software
>>(such as klp or lpr spooler).
>>
>>--Angie Kelic
>> Resnet Coordinator, MIT Information Systems
>>
>
>
>
>
>Richard R Janus Jr
>Property Office
>E19-429
>(617)258-9199
>rjanus@mit.edu
