[48875] in Hotline Meeting
case 155841
daemon@ATHENA.MIT.EDU (Joe Welch)
Thu Oct 21 08:15:21 1999
Message-Id: <v03020902b434b20f6803@[18.187.0.211]>
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Date: Thu, 21 Oct 1999 08:15:13 -0400
To: hotline@MIT.EDU
From: Joe Welch <joewelch@MIT.EDU>
MIT Polaris
1 Amherst St 257 Cederhill St
Mail Stop E40-334 Marlboro, Ma 01752
Cambridge, Ma 02139 1 800 626 1661
Customer Number = 100116 1 508 460 1800
MIT CAMPUS AGREEMENT REPAIR FORM
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Date Shipped: 10/21
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DHL# 783 3156 015
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RMA# 16454
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Part Description: 270 mhz ultra 5/10 processor
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Part Number: 501-5039
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Case Number: 155841
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Building and Room#: 10-005
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Machine Type: ultra 5
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CPU S/N: FW83650174
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Hostname: THORNTON
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Repair Information:
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Symptoms: It freezes. Completely, no response from the keyboard or the
power
switch on the front. No response over the network either.
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Diags Used: TRIED OTHER COMPONETS, THEY DID NOT CORRECT PROBLEM
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Resolution: SWAP PROCESSOR
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Repaired By: L.I.
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Date: 10/20
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Joseph Welch
Technical Assistant
Athena Deployment Team
MIT, Room W20-021
E-Mail joewelch@mit.edu
Phone (617)253-1530
