[48874] in Hotline Meeting
case 156159
daemon@ATHENA.MIT.EDU (Joe Welch)
Thu Oct 21 07:57:10 1999
Message-Id: <v03020901b434ae1179bb@[18.187.0.211]>
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Date: Thu, 21 Oct 1999 07:56:55 -0400
To: hotline@MIT.EDU
From: Joe Welch <joewelch@MIT.EDU>
MIT Polaris
1 Amherst St 257 Cederhill St
Mail Stop E40-334 Marlboro, Ma 01752
Cambridge, Ma 02139 1 800 626 1661
Customer Number = 100116 1 508 460 1800
MIT CAMPUS AGREEMENT REPAIR FORM
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Date Shipped: 10/21
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DHL# 783 3156 026
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RMA# 16453
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Part Description: hard drive ribbon cable
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Part Number: 370-3163
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Case Number: 156159
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Building and Room#: w20-021
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Machine Type: ultra 10
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CPU S/N: FW84330102
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Hostname: STAGE1
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Repair Information:
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Symptoms: DRIVE NOT ALWAYS RECOGNIZED BY SYSTEM
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Diags Used: SWAP RIBBON CABLES AROUND IN THE SYSTEM AND MOVED THE
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PROBLEM FROM DEVICE TO DEVICE
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Resolution: SWAP RIBBON CABLE
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Repaired By: J.W.
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Date: 10/21
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Joseph Welch
Technical Assistant
Athena Deployment Team
MIT, Room W20-021
E-Mail joewelch@mit.edu
Phone (617)253-1530
