[47474] in Hotline Meeting
Case 141667: Printer Maintenance
daemon@ATHENA.MIT.EDU (Kyle E. Pope)
Tue May 11 13:19:04 1999
Message-Id: <199905111719.NAA18697@stage7.mit.edu>
To: sjpers@MIT.EDU
Cc: hotline@MIT.EDU
Date: Tue, 11 May 1999 13:19:01 EDT
From: "Kyle E. Pope" <ndpope@MIT.EDU>
Sally,
The user maintenance message is generated by a milestone number of
pages, such as the 100,000 mark you mentioned. Since it is a milestone,
scheduled maintenance, service contracts do not cover the maintenance
kit. HP considers a maintenance kit like a toner cartridge.
The options are to just override the message if everything
is running fine, or to install the maintenance kit, which is available from
us for a price of $227 for the kit + $60 for the labor.
Please advise as to which course of action you would like to
take.
Kyle Pope
ndpope@mit.edu
MIT PC Service
pcservice@mit.edu
------- Forwarded Message
Subject: Case 141667: Printer maintenance
Cc: ndpope@MIT.EDU
Reply-To: hotline@MIT.EDU
Case 141667 has been recently updated and currently stands as follows:
- -----------------------------------
Date: Tue, 11 May 1999 11:02:31 -0400
To: hotline@MIT.EDU
From: "Sally J. Persing" <sjpers@MIT.EDU>
Cc: Athena-RCC@MIT.EDU
Subject: Printer maintenance
Hi,
The printer Disney Dollars/Money needs attention. I think it's the
usual 100,000 page tune-up. It's an HPLj 4simx, in N42, 1st floor outside
the OLC area. The error message is "user maintenance".
Thanks.
~~~~~ Sj
- --- Entry: Tuesday, May 11, 1999 11:57 AM -- barrys ---
- --- Sent E-Mail (Entire Log) To: ndpope@mit.edu
hey Pcservice,
this printer is under a is-pcservice contract. something about (same day
4-hour)
------- End of Forwarded Message
