[4515] in Hotline Meeting
happy the unhappy printserver
daemon@ATHENA.MIT.EDU (bwmelans@ATHENA.MIT.EDU)
Wed Apr 10 11:39:12 1991
From: bwmelans@ATHENA.MIT.EDU
To: hotline@ATHENA.MIT.EDU
Cc: cc@ATHENA.MIT.EDU, salemme@ATHENA.MIT.EDU
Date: Wed, 10 Apr 91 11:38:36 EDT
As you know this was just serviced by DEC. When I arrived in 35-217 the
printserver was still in the middle of being formatted for 1331 minutes.
I was told by DEC, at one time, if the format of a disk drive goes for
more that a half an hour then the drive is bad. It appears to me that
DEC has not taken the time to make sure that the format was sucessfully
done. Since I have three other printservers to load today I hope the
same thing wasn't done to the others. Please have DEC return to
replace the RD53 disk drive on HAPPY. Finally the re-installation of software,
on the printservers, was not refused by OPS; we were waiting on DEC to
service them. Which they decided to do at the end of the business day
Monday and put these calls on hold until the end of the business day
Tuesday. I have enough to do around here but, what I don't need is someone
stating that we refused to do a re-install until more printservers
are broken. In the end operations doesn't look good because we
have been misrepresented.
Brian Melanson (x3-7675)
Project Athena Operations
