[39554] in Hotline Meeting

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REPAIR FORM 10-390 (Assisi)

daemon@ATHENA.MIT.EDU (Louis A. Isgur)
Fri Sep 12 14:55:17 1997

To: hotline@MIT.EDU
Cc: larugsi@MIT.EDU
Date: Fri, 12 Sep 1997 14:55:12 EDT
From: "Louis A. Isgur" <larugsi@MIT.EDU>

MIT                                    Silicon Graphics Inc.
1 Amherst St                           981  Almanor Ave
Mail Stop E40-362                      Sunnyvale   CA.  94086-0000
Cambridge, Ma 02139                     
(617) 253-1410 
                                       (TO PLACE HARDWARE SERVICE CALLS)
                                 
                                        *****   1-800-800-4744   *****
 
                   MIT CAMPUS AGREEMENT REPAIR FORM
                   --------------------------------
Date Shipped:   
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FedEx #  
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Case ID #  0831959
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******************************************************************
Part Description: Power supply,scsi cable, & Hard drive  
                  ------------------------------------------------
Part Number:   060-0008-001,013-1588-001,018-3115-001 Rev N
             ------------------------------
Hotline Number:   7004
                ---------------------------
Building and Room#:   10-390
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Machine Type:   Sgi indy 50xl
              -----------------------------
CPU S/N:   0800690A4FE5
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Hostname:   Assisi
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******************************************************************
Repair Information:
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Symptoms:     System would drop to solis red after about 6-8 minutes.
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Diags Used:   Replaced power supply, furhur failures, replaced scsi cable,
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              and replaced the hard drive & re-installed. System now back up
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Resolution:   and in use. Replaced all 3 of the above parts mentioned.
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Comments:     ** This issuse also started with a duplicate IP address that
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              Mike Sampson & Jerry Burke cleared up.
            ------------------------------------------------------
Repaired By:   L.A.I.
             ------------------
Date:  9/11/97
      ------------

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