[659] in I/T Delivery
monthly project report - casetracker
daemon@ATHENA.MIT.EDU (Barbara Goguen)
Thu Dec 13 15:21:50 2001
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Date: Thu, 13 Dec 2001 15:21:47 -0500
To: delivery@mit.edu
From: Barbara Goguen <goguen@MIT.EDU>
Cc: tooltime-team@mit.edu
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project name: casetracker 1.5
project leader: barbara goguen, oliver thomas
report date:december 13, 2001
submitted by: barbara goguen
url: http://web.mit.edu/tooltime/notebook/
accomplishments past period:
- wrote instructions for upgrading the oracle client from 7 to 8, and
trained fred baars on how to upgrade all help desk call center
machines.
- drafted a glossary of terms; posted documents on the email
interface and administrator functions
- drafted several initial casetracker rules of use to facilitate a
discussion with a broader audience
- continued to plan for iap as the time to upgrade the production
machine to oracle 8.1.7
- updated the database on the test machine
- conducted design meeting to clarify issues around limited
additional features to add to the new web client including additional
search capabilities, additional fields, and case lists
goals for coming period:
- follow-up with east about moving some casetracker work into their workspace
- prepare a build procedure
- prepare a plan for switching over to production during iap
- review oracle audit file to identify and upgrade all installations
of casetracker desktop
- develop workflow document describing how to transfer a case from
one group to another
- take brainstormed lists from design meeting and organize and
prioritize into tasks lists
issues:
- time is running short between now and january; need to determine
what we can and cannot get done for a january release
key learning:
- sometimes we need to be reminded to keep things simple
team dynamics:
- all is well
