[804] in resnet
Re: Student Techs & Hardware Repair
daemon@ATHENA.MIT.EDU (Angie Kelic)
Fri Feb 8 15:58:09 2002
Message-ID: <200202082039.PAA04365@prowler.mit.edu>
Date: Fri, 8 Feb 2002 15:39:53 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Angie Kelic <sly@MIT.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: Your message of "Fri, 08 Feb 2002 13:43:04 EST."
<fc.004c4d190b985c1d004c4d190b985c1d.b986720@umit.maine.edu>
At MIT, our student consultants don't do hardware at all.
They've occasionally watched a resident install a network card,
but they are explicitly instructed not to open cases and touch
cards and internal hardware themselves.
--Angie Kelic
Resnet Coordinator, MIT Information Systems
Massachusetts Institute of Technology
In message <fc.004c4d190b985c1d004c4d190b985c1d.b986720@umit.maine.edu>,
Robin Shaler writes:
>Any information you can share about what types of computer hardware repair you
>r student techs do would be greatly appreciated. For example, are they limited
> to certain types of hardware repair or are they permitted to do all types of
>hardware
>repair/installations?
>
>Currently, our IT student techs handle primarily software related issues and c
>an install network cards. All other repair issues are referred to our IT Repai
>r department, which is staffed by professional employees.
>
>Thanks in advance for any feedback.
>
>Robin Shaler
>IT Help Center Coordinator
>UMaine
>Orono, ME
>
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