[572] in resnet
Re: Work Order Software
daemon@ATHENA.MIT.EDU (Anne M. Pollack)
Thu Dec 13 09:48:44 2001
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Message-ID: <3C18BD2E.B3047C0C@widener.edu>
Date: Thu, 13 Dec 2001 09:37:34 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Anne M. Pollack" <Anne.M.Pollack@WIDENER.EDU>
To: RESNET-L@listserv.nd.edu
Veronica,
At Widener we use Clientele by Epicor. This product tracks helpdesk calls,
assets, vendors, orders and much more. This will be 5th year we are using
Clientele and just upgraded to the version that supports SQL server, making
reports much cleaner.
Anne
Veronica Longenecker wrote:
> Good Afternoon!!
>
> Could you please tell me what type of work order system / help desk software
> you are using to help manage your calls?
>
> Thanks!!
>
> Veronica Longenecker
> Millersville University
>
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