[563] in resnet
Re: Work Order Software
daemon@ATHENA.MIT.EDU (Ted Roberge)
Wed Dec 12 17:07:47 2001
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Message-ID: <000101c18356$bc9d5c20$09acc380@ResNetMgr>
Date: Wed, 12 Dec 2001 13:48:29 -0800
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Ted Roberge <troberge@UCI.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <A58A19632EEDD211A67D0090273AE939034A7912@mail1.millersville.edu>
Here at UCI we use a home grown Access DB with a web interface. It
works fine, can be accessed from anywhere, and meets the KISS principle.
We are tweaking it now to provide much more detailed reports.
Ted Roberge
Manager, Residential Network Services
University of California, Irvine
(949) 824-3868
http://resnet.uci.edu
-----Original Message-----
From: Resnet Forum [mailto:RESNET-L@listserv.nd.edu] On Behalf Of
Veronica Longenecker
Sent: Wednesday, December 12, 2001 12:45 PM
To: RESNET-L@listserv.nd.edu
Subject: Work Order Software
Good Afternoon!!
Could you please tell me what type of work order system / help desk
software you are using to help manage your calls?
Thanks!!
Veronica Longenecker
Millersville University
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