[32083] in resnet
Re: printing systems / print costs
daemon@ATHENA.MIT.EDU (Mike Malsed)
Tue Apr 25 13:20:55 2017
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Message-ID: <8778437486158051.WA.mike.malsedclaremontmckenna.edu@listserv.nd.edu>
Date: Tue, 25 Apr 2017 13:21:32 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Mike Malsed <mike.malsed@CLAREMONTMCKENNA.EDU>
To: RESNET-L@listserv.nd.edu
This happens to us all the time - we'll get A4 or Exec or something really oddball and it will hold up the queue at the printer.
It is SUPPOSED to over-ride it, but I've never gotten it to work.
One little note about PaperCut - and it only applies if you use a virtual queue and you track your printing by the queue - print jobs are NOT tracked by virtual queue, but by "final" queue. I have a couple of printers that I pool, for balancing and failover, so my three virtual queues (Poppa-Main-SGL, -DBL, -DBL-Staple) go to BOTH. Unfortunately, Papercut does not tell me what these three virtual queues do so, for reporting purposes, I take what my other labs' SGL, DBL, DBL-Staple queues do, take a ratio and apply that to my virtual queues.
Hope this makes sense. It may not apply to you - I don't know many who pool printers like this, and I don't know very many who track printing as closely as I do. :)
Cheers
Mike
On Tue, 25 Apr 2017 11:53:23 -0400, Phil Reinhart <preinhar@ALLEGHENY.EDU> wrote:
>I've printed a couple manuals that were downloaded as pdf format. They
>contain text and images, one was over 100 pages. No problem with them. The
>biggest issue we run into is when someone sends a job that uses
>non-standard paper size or manual feed. Its not supposed to hold up the
>queue but it does occasionally. Our help desk techs have access to the
>printer queues directly on the printers so they can clear these jobs.
>Probably requested once a week somewhere on campus.
>
>--
>><> <> ><>
>Phil Reinhart
>ITS Support/ResNet Network Administrator
>Information Technology Services
>Allegheny College
>520 North Main Street, Meadville, Pennsylvania 16335
>
>*Authenticity Statement:* This message came from a member of the ITS staff.
>If you have questions regarding the authenticity of the message, please
>contact the InfoDesk at (814)332-3768.
>
>On Tue, Apr 25, 2017 at 11:07 AM, Seluga, Loriann <loriann.higashi@yale.edu>
>wrote:
>
>> Thanks all – for those of you using Papercut, do you have any problems
>> with PDFs printing (or being slow to spool from the computer to the print
>> queues)?
>>
>>
>>
>> Particularly if the file is a PDF file made up of lots of images (book
>> scans, for example)?
>>
>>
>>
>> Thanks,
>>
>> -Lori
>>
>>
>>
>>
>>
>> *From:* Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] *On Behalf Of *Phil
>> Reinhart
>> *Sent:* Tuesday, April 25, 2017 10:37 AM
>> *To:* RESNET-L@LISTSERV.ND.EDU
>> *Subject:* Re: printing systems / print costs
>>
>>
>>
>> We use Papercut with a release queue for for students and both a release
>> queue, for secure documents, and direct printing for employees. There is a
>> lot of tracking/logging available but it takes a little work to parse the
>> data. All students jobs are available at identified public printers for
>> release. If not released within 24 hrs the jobs are automatically deleted.
>> Points (cost) is not applied until the job is printed. Employee printing is
>> billed back to the department and students are allotted a certain amount of
>> printing with their college account and additional points can be purchased.
>>
>>
>>
>>
>> --
>>
>> ><> <> ><>
>> Phil Reinhart
>>
>> ITS Support/ResNet Network Administrator
>>
>> Information Technology Services
>>
>> Allegheny College
>>
>> 520 North Main Street, Meadville, Pennsylvania 16335
>>
>>
>>
>> *Authenticity Statement:* This message came from a member of the ITS
>> staff. If you have questions regarding the authenticity of the message,
>> please contact the InfoDesk at (814)332-3768 <(814)%20332-3768>.
>>
>>
>>
>> On Fri, Apr 21, 2017 at 4:43 PM, Seluga, Loriann <loriann.higashi@yale.edu>
>> wrote:
>>
>> Hi All –
>>
>>
>>
>> Is there anyone who has a print management system / pay for print system
>> that they are really happy with? In terms of ease of use, ease of
>> management, student satisfaction, cost, etc.? I know for years the
>> question was always the best of the worst, but is there a best of the best?
>> :)
>>
>>
>>
>> Thanks,
>>
>> -Lori
>>
>>
>>
>> --------------------------------------
>>
>> Loriann Seluga
>>
>> loriann.higashi@yale.edu
>>
>> Yale Law School
>>
>> Student IT Support
>>
>> 203.432.3509 <(203)%20432-3509>
>>
>>
>>
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