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Re: Anyone using BMC Software?

daemon@ATHENA.MIT.EDU (Brock, Adam)
Tue Nov 13 14:20:11 2012

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Date:         Tue, 13 Nov 2012 19:20:00 +0000
Reply-To: "Brock, Adam" <Adam_Brock@baylor.edu>
From: "Brock, Adam" <Adam_Brock@baylor.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <1E64E7694871EF488593B7564395DF651A92A70697@ITOMSCPP01.oncampus.local>

We're using Track-It (BMC recently purchased Numara), and are moving away from it towards KACE. Track-It gets the job done, but KACE offers a lot more features.
Sent from my BrockBerry
________________________________
From: Adrian Wong <Adrian.Wong@dc-uoit.ca>
Sender: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
Date: Tue, 13 Nov 2012 13:42:27 -0500
To: <RESNET-L@LISTSERV.ND.EDU>
ReplyTo: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] Anyone using BMC Software?

Hello Resnet Colleagues,

Is anyone out there using BMC software for ticketing, asset management, software deployments? If so, what were your challenges? Any pros and cons with regard to that application?

I would appreciate any feedback you can provide me with.

Many Thanks.

Regards & Continued Success,

Adrian Wong

Manager, Client Services & IT Support
Information Technology Services
Durham College & University of Ontario Institute of Technology (U.O.I.T)
2000 Simcoe St. N.
Oshawa, ON  L1H 7K4
905.721.3382
e: adrian.wong@dc-uoit.ca<mailto:adrian.wong@dc-uoit.ca>

~ "Success can be measured not only in achievements, but in lessons learned, lives touched and moments shared along the way" ~

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