[28068] in resnet
Re: Anyone using SchoolDude?
daemon@ATHENA.MIT.EDU (Mark Warren)
Wed Nov 7 11:41:22 2012
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Message-ID: <CAOCHHz4fKKbSqMeg8yr3oP=N+u0ausg631eyAZU0ObDs2LYsSQ@mail.gmail.com>
Date: Wed, 7 Nov 2012 11:31:11 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Mark Warren <mow1@psu.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <C83AE047A84D1E48BA389A807144246993C0B438@BUESFS.bellarmine.edu>
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Hey ya Sean,
We are about to begin using JIRA for ticketing and inventory tracking of
user machines while we work on them. I am literally in the design process
as of yesterday. Can you offer any insight into the issues you are having
with JIRA?
~M
Manager, IT Service Desk @ KC
W130 Pattee
University Park, PA 16802
814-863-5310
http://kcservicedesk.css.psu.edu
On Wed, Nov 7, 2012 at 11:12 AM, Ward, Sean <sward@bellarmine.edu> wrote:
> Is anyone out there using SchoolDude as an IT Management solution? If
> you have, how=92s the experience been? If not, did you have it and stop =
or
> was it not worth using for some reason?****
>
> ** **
>
> Our Facilities Management team has been using SchoolDude for their work
> orders for the last 6 months, so we already have it on campus. We=92re
> currently using JIRA for tickets and our inventory system could use a lot
> of help.****
>
> ** **
>
> Thanks,****
>
> Sean****
>
> ** **
>
> Sean Ward****
>
> Technology Support Specialist****
>
> Bellarmine University****
>
> sward@bellarmine.edu****
>
> (502)272-8301 (office)****
>
> (502)272-8300 (fax)****
>
> ** **
>
> Bellarmine IT on Twitter <https://twitter.com/BellarmineIT>****
>
> ** **
> ___________________________________________________ You are subscribed
> to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
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Hey ya Sean,<div><br></div><div>We are about to begin using JIRA for ticket=
ing and inventory tracking of user machines while we work on them. =A0I am =
literally in the design process as of yesterday. =A0Can you offer any insig=
ht into the issues you are having with JIRA?</div>
<div><br></div><div>~M</div><div class=3D"gmail_extra"><br clear=3D"all">Ma=
nager, IT Service Desk @ KC<br>W130 Pattee<br>University Park, PA 16802<br>=
814-863-5310<br><a href=3D"http://kcservicedesk.css.psu.edu" target=3D"_bla=
nk">http://kcservicedesk.css.psu.edu</a><br>
<br><br><div class=3D"gmail_quote">On Wed, Nov 7, 2012 at 11:12 AM, Ward, S=
ean <span dir=3D"ltr"><<a href=3D"mailto:sward@bellarmine.edu" target=3D=
"_blank">sward@bellarmine.edu</a>></span> wrote:<br><blockquote class=3D=
"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding=
-left:1ex">
<div lang=3D"EN-US" link=3D"blue" vlink=3D"purple">
<div>
<p class=3D"MsoNormal">Is anyone out there using SchoolDude as an IT Manage=
ment solution?=A0 If you have, how=92s the experience been?=A0 If not, did =
you have it and stop or was it not worth using for some reason?<u></u><u></=
u></p>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
<p class=3D"MsoNormal">Our Facilities Management team has been using School=
Dude for their work orders for the last 6 months, so we already have it on =
campus.=A0 We=92re currently using JIRA for tickets and our inventory syste=
m could use a lot of help.<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
<p class=3D"MsoNormal">Thanks,<u></u><u></u></p>
<p class=3D"MsoNormal">Sean<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
<p class=3D"MsoNormal">Sean Ward<u></u><u></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt">Technology Support =
Specialist<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt">Bellarmine Universi=
ty<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt"><a href=3D"mailto:s=
ward@bellarmine.edu" target=3D"_blank"><span style=3D"color:blue">sward@bel=
larmine.edu</span></a><u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt"><a href=3D"tel:%285=
02%29272-8301" value=3D"+15022728301" target=3D"_blank">(502)272-8301</a> (=
office)<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt"><a href=3D"tel:%285=
02%29272-8300" value=3D"+15022728300" target=3D"_blank">(502)272-8300</a> (=
fax)<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt"><u></u>=A0<u></u></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt"><a href=3D"https://=
twitter.com/BellarmineIT" target=3D"_blank"><span style=3D"color:blue">Bell=
armine IT on Twitter</span></a><u></u><u></u></span></p>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
</div>
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</p></blockquote></div><br></div>
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