[28063] in resnet
Re: Team Names
daemon@ATHENA.MIT.EDU (Rizzo, Jim)
Mon Nov 5 12:43:47 2012
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Date: Mon, 5 Nov 2012 17:41:58 +0000
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From: "Rizzo, Jim" <JRIZZO@providence.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <60EE5C721F1B274F8A0CD3FA9775BBCF25109BDD@MAILDBSRV1.campus.tayloru.edu>
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We used to be called User Support led by the Manager of User Support, but h=
is title was changed to Director of Technical Support Services. So I guess =
we are now Technical Support Services. :)
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Corduan, Nick [n=
ccorduan@taylor.edu]
Sent: Monday, November 05, 2012 11:37 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: [RESNET-L] Team Names
All,
Trying to gather information to spark ideas. If you could reply off-list, =
that would be appreciated.
What does your university call the team, department, or division within you=
r IT tech support who handles things like=85
=B7 Imaging
=B7 Computer hardware procurement, installation, and repairs
=B7 Printer hardware procurement, installation, and repairs
=B7 Advanced support on technical support issues
=B7 On-site, in-person support of technical issues
A few classics that we know are=85
=B7 Desktop Services
=B7 Tech Support
=B7 End User Services
=B7 Computer Services
If your school uses different terminology, we=92d love to hear it.
Thanks!
Nick Corduan
Taylor University
The information in this communication is intended solely for the individual=
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<div style=3D"direction: ltr;font-family: Tahoma;color: #000000;font-size: =
10pt;">We used to be called User Support led by the Manager of User Support=
, but his title was changed to Director of Technical Support Services. So I=
guess we are now Technical Support
Services. :)
<div><br>
</div>
<div>Jim<br>
<div><br>
<div class=3D"BodyFragment"><font size=3D"2">
<div class=3D"PlainText">--<br>
Jim Rizzo<br>
Helpdesk Manager<br>
Providence College Information Technology<br>
401-865-1277<br>
AIM: JRizzoPC<br>
http://itweb.providence.edu/helpdesk<br>
http://selfhelp.providence.edu<br>
<br>
Find us on Facebook!<br>
http://www.facebook.com/ProvCollHelpDesk</div>
</font></div>
</div>
<div style=3D"font-family: Times New Roman; color: #000000; font-size: 16px=
">
<hr tabindex=3D"-1">
<div id=3D"divRpF920223" style=3D"direction: ltr; "><font face=3D"Tahoma" s=
ize=3D"2" color=3D"#000000"><b>From:</b> Resnet Forum [RESNET-L@LISTSERV.ND=
.EDU] on behalf of Corduan, Nick [nccorduan@taylor.edu]<br>
<b>Sent:</b> Monday, November 05, 2012 11:37 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> [RESNET-L] Team Names<br>
</font><br>
</div>
<div></div>
<div>
<div class=3D"WordSection1">
<p class=3D"MsoNormal">All,</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">Trying to gather information to spark ideas. I=
f you could reply off-list, that would be appreciated.</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">What does your university call the team, department,=
or division within your IT tech support who handles things like=85</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>Imaging</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>Computer hardware procurement, installation, and repai=
rs</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>Printer hardware procurement, installation, and repair=
s</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>Advanced support on technical support issues</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>On-site, in-person support of technical issues </p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">A few classics that we know are=85</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>Desktop Services</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>Tech Support</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>End User Services</p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in"><span style=3D"f=
ont-family:Symbol"><span style=3D"">=B7<span style=3D"font:7.0pt "Time=
s New Roman"">
</span></span></span>Computer Services</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">If your school uses different terminology, we=92d lo=
ve to hear it.</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">Thanks!</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">Nick Corduan</p>
<p class=3D"MsoNormal">Taylor University</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal"> </p>
</div>
<br>
<br>
<font face=3D"Gill Sans Regular, Gill Sans MT, Trebuchet MS, Helvetica" col=
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solely for the individual or entity to whom it is addressed. It may contain=
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If you are not the intended recipient, any disclosure, copying, distributi=
on or reliance on the contents of this information is strictly prohibited, =
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se notify us immediately by responding
to the sender of this email, and then delete it from your system. Taylor U=
niversity is not liable for the inaccurate or improper transmission of the =
information contained in this communication or for any delay in its receipt=
.</font> ___________________________________________________
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