[27943] in resnet
Re: Apple Licensing
daemon@ATHENA.MIT.EDU (Eric Lemmons)
Fri Sep 14 12:51:57 2012
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Message-ID: <CAHeEVmqquv9bpe_vCepQ=zXvCemDb23FE18bH1fWTg6BOPD6ig@mail.gmail.com>
Date: Fri, 14 Sep 2012 11:48:48 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Eric Lemmons <eric.lemmons@ACU.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <DDD72C179CB5E043BCB41A24A01BD48F15E39BFF@RUMBX1.rockefeller.edu>
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Chris,
That's an interesting idea we may look into, though it sounds like a huge
hassle to manage...
Jack,
We have a similar policy, but with Apple VPP the software license is
attached to their personal Apple ID. We can have them uninstall it, but
that doesn't give us the license back.
On Fri, Sep 14, 2012 at 11:45 AM, Jack Vizelter
<jack@mail.rockefeller.edu>wrote:
> We have a policy in place that any software installed on any computer
> that was purchased using the University funds is owned by the University
> and must be uninstalled when leaving. When we install the software for
> them we make them sign a form that states that. Any software that they
> download, we have a form that they fill out where they check this off.***=
*
>
> ** **
>
> HR also goes over this form with them and advises them of such policy whe=
n
> they meet when the person leaves.****
>
> ** **
>
> ** **
>
> ** **
>
> *From:* Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] *On Behalf Of *Eri=
c
> Lemmons
> *Sent:* Friday, September 14, 2012 12:29 PM
>
> *To:* RESNET-L@LISTSERV.ND.EDU
> *Subject:* Re: Apple Licensing****
>
> ** **
>
> One of this issues I believe we're trying to deal with, though, is that i=
f
> the user were to then leave the University we have no way to recoup that
> software license.****
>
> ** **
>
> For example, let's say we use the VPP to purchase a handful of Final Cut
> Pro licenses ($299 each) for some of our marketing folks. If one of them
> leaves for another job the next month, they walk away with a $299 piece o=
f
> software that under traditional licensing we would keep. Is this just
> something we have to deal with? Am I missing a crucial part of the proces=
s
> somewhere?****
>
> ** **
>
> Thanks for all the input!****
>
> ** **
>
> -Eric****
>
> On Fri, Sep 14, 2012 at 11:21 AM, Jack Vizelter <jack@mail.rockefeller.ed=
u>
> wrote:****
>
> I believe I had inquired of this a year ago when Lion was released. As
> Jeremy points out, you=92ll need to go through the volume purchasing prog=
ram
> and purchase =91x=92 amount of copies/licenses for the software you want =
and
> you=92d get redemption codes for that software. You would then give one =
of
> these codes to your end-user who will need to use their own Apple-ID
> account to download the software by entering this redemption code.****
>
> ****
>
> -jack****
>
> ****
>
> *From:* Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] *On Behalf Of *Jer=
emy
> Mlazovsky
> *Sent:* Friday, September 14, 2012 11:21 AM
> *To:* RESNET-L@LISTSERV.ND.EDU
> *Subject:* Re: Apple Licensing****
>
> ****
>
> Someone her on-campus who dealt with this said the following:****
>
> ****
>
> "So, the answer to this is the Apple Volume Purchase Program (VPP):
> http://www.apple.com/education/volume-purchase-program/ ****
>
> ****
>
> Right at this moment, I don't have time to lay out exactly how I'd
> architect a setup to achieve their goals, but it is possible. The key is
> that all Apple ID's used on university-owned devices should be run throug=
h
> VPP - don't use personal Apple IDs."****
>
> ****
>
> Hope that helps.****
>
> ****
>
> Thanks.****
>
> ****
>
> Jeremy Mlazovsky '02****
>
> Director of Information Technology****
>
> College of Arts and Sciences****
>
> University of Dayton****
>
> 300 College Park****
>
> Dayton, Ohio 45469-2206****
>
> 937-229-2166****
>
> ****
>
> Leadership UD 2009****
>
> ****
>
> Please contact the UDit Call Center (937-229-3888) for service requests.=
*
> ***
>
> ** **
>
> On Fri, Sep 14, 2012 at 10:30 AM, Eric Lemmons <eric.lemmons@acu.edu>
> wrote:****
>
> Good morning folks. One of our desktop support folks sent me the followin=
g
> email to pass on to y'all. I know we've had discussions about this
> before...has anyone had any luck working with Apple on this? Are we missi=
ng
> something? Thanks for the help!****
>
> ****
>
> -Eric****
>
> ---------- Forwarded message ----------
>
> Eric,****
>
> ****
>
> I have a favor to request of you. ****
>
> ****
>
> We currently use a "techadmin" App Store/iTunes account to buy software
> from the App Store. We are trying to figure out how to buy that software
> through the App Store so that it's not tied to our techadmin account (tha=
t
> way users can update their software when they need to) but also not tied =
to
> the user's account (so that we are not giving them free software that the=
y
> can then re-download if they were to leave the university). Giving them t=
he
> techadmin account password is obviously a bad idea. Also, if we download
> using the techadmin account, we are paying for one product license, which
> means downloading with the same account on a different machine does not
> charge us for another product license and thus putting us out of licensin=
g
> compliance, something we need to avoid. We have emailed our Apple Rep, bu=
t
> haven't heard anything back yet. It was also suggested that we have you
> email the Institutional Helpdesk...people--I'm not sure I'm getting the
> name right. We can't be the only university having this trouble. ****
>
> ****
>
> So, would you please email whomever you need to to find out what other
> universities are doing? ****
>
> ****
>
> Thanks,
> Keith****
>
> ****
>
> --
> Eric Lemmons
> Hardware Repair Coordinator
> Team55 Repair Coordinator
> ACU Technology Support Services
> eric.lemmons@acu.edu
> 325.674.2881
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list. ****
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
> ****
>
> ****
>
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list. ****
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
> ****
>
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list. ****
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
> ****
>
>
>
> ****
>
> ** **
>
> --
> Eric Lemmons
> Hardware Repair Coordinator
> Team55 Repair Coordinator
> ACU Technology Support Services
> eric.lemmons@acu.edu
> 325.674.2881****
>
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list. ****
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
> ****
> ___________________________________________________ You are subscribed
> to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
>
--=20
Eric Lemmons
Hardware Repair Coordinator
Team55 Repair Coordinator
ACU Technology Support Services
eric.lemmons@acu.edu
325.674.2881
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
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Chris,<div>That's an interesting idea we may look into, though it sound=
s like a huge hassle to manage...</div><div><br></div><div>Jack,</div><div>=
We have a similar policy, but with Apple VPP the software license is attach=
ed to their personal Apple ID. We can have them uninstall it, but that does=
n't give us the license back.</div>
<div><br><div class=3D"gmail_quote">On Fri, Sep 14, 2012 at 11:45 AM, Jack =
Vizelter <span dir=3D"ltr"><<a href=3D"mailto:jack@mail.rockefeller.edu"=
target=3D"_blank">jack@mail.rockefeller.edu</a>></span> wrote:<br><bloc=
kquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #cc=
c solid;padding-left:1ex">
<div lang=3D"EN-US" link=3D"blue" vlink=3D"purple">
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d">We have a policy in place=
that any software installed on any computer that was purchased using the U=
niversity funds is owned by the University and must be uninstalled
when leaving.=A0 When we install the software for them we make them sign a=
form that states that.=A0 Any software that they download, we have a form =
that they fill out where they check this off.<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d"><u></u>=A0<u></u></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d">HR also goes over this fo=
rm with them and advises them of such policy when they meet when the person=
leaves.<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d"><u></u>=A0<u></u></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d"><u></u>=A0<u></u></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d"><u></u>=A0<u></u></span><=
/p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">=
RESNET-L@LISTSERV.ND.EDU</a>]
<b>On Behalf Of </b>Eric Lemmons<br>
<b>Sent:</b> Friday, September 14, 2012 12:29 PM</span></p><div><div class=
=3D"h5"><br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RE=
SNET-L@LISTSERV.ND.EDU</a><br>
<b>Subject:</b> Re: Apple Licensing<u></u><u></u></div></div><p></p><div><d=
iv class=3D"h5">
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
<p class=3D"MsoNormal">One of this issues I believe we're trying to dea=
l with, though, is that if the user were to then leave the University we ha=
ve no way to recoup that software license.<u></u><u></u></p>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">For example, let's say we use the VPP to purchas=
e a handful of Final Cut Pro licenses ($299 each) for some of our marketing=
folks. If one of them leaves for another job the next month, they walk awa=
y with a $299 piece of software that under
traditional licensing we would keep. Is this just something we have to dea=
l with? Am I missing a crucial part of the process somewhere?<u></u><u></u>=
</p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Thanks for all the input!<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">-Eric<u></u><u></u></=
p>
<div>
<p class=3D"MsoNormal">On Fri, Sep 14, 2012 at 11:21 AM, Jack Vizelter <=
<a href=3D"mailto:jack@mail.rockefeller.edu" target=3D"_blank">jack@mail.ro=
ckefeller.edu</a>> wrote:<u></u><u></u></p>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d">I believe I had inquired =
of this a year ago when Lion was released.=A0 As Jeremy points out, you=92l=
l
need to go through the volume purchasing program and purchase =91x=92 amou=
nt of copies/licenses for the software you want and you=92d get redemption =
codes for that software.=A0 You would then give one of these codes to your =
end-user who will need to use their own
Apple-ID account to download the software by entering this redemption code=
.</span><u></u><u></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d">=A0</span><u></u><u></u><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d">-jack</span><u></u><u></u=
></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d">=A0</span><u></u><u></u><=
/p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">=
RESNET-L@LISTSERV.ND.EDU</a>]
<b>On Behalf Of </b>Jeremy Mlazovsky<br>
<b>Sent:</b> Friday, September 14, 2012 11:21 AM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RE=
SNET-L@LISTSERV.ND.EDU</a><br>
<b>Subject:</b> Re: Apple Licensing</span><u></u><u></u></p>
<div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
<p class=3D"MsoNormal">Someone her on-campus who dealt with this said the f=
ollowing:<u></u><u></u></p>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ar=
ial","sans-serif";color:#222222;background:white">"So, =
the answer to this is the Apple Volume Purchase Program (VPP): =A0=A0</span=
><a href=3D"http://www.apple.com/education/volume-purchase-program/" target=
=3D"_blank"><span style=3D"font-size:10.0pt;font-family:"Arial",&=
quot;sans-serif";color:#1155cc;background:white">http://www.apple.com/=
education/volume-purchase-program/</span></a><span style=3D"font-size:10.0p=
t;font-family:"Arial","sans-serif";color:#222222;backgr=
ound:white">=A0</span><u></u><u></u></p>
<div>
<p class=3D"MsoNormal" style=3D"background:white">
<span style=3D"font-size:10.0pt;font-family:"Arial","sans-se=
rif";color:#222222">=A0</span><u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"background:white">
<span style=3D"font-size:10.0pt;font-family:"Arial","sans-se=
rif";color:#222222">Right at this moment, I don't have time to lay=
out exactly how I'd architect a setup to achieve their goals, but it i=
s possible. =A0The key is that all Apple ID's used on university-owned
devices should be run through VPP - don't use personal Apple IDs."=
;</span><u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Hope that helps.<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Thanks.<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Jeremy Mlazovsky '02<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Director of Information Technology<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">College of Arts and Sciences<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">University of Dayton<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">300 College Park<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Dayton, Ohio 45469-2206<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><a href=3D"tel:937-229-2166" target=3D"_blank">937-2=
29-2166</a><u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Leadership UD 2009<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Please contact the UDit Call Center =A0<a href=3D"te=
l:%28937-229-3888" target=3D"_blank">(937-229-3888</a>)=A0for service reque=
sts.<u></u><u></u></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><u></u>=A0<u></u></p>
<div>
<p class=3D"MsoNormal">On Fri, Sep 14, 2012 at 10:30 AM, Eric Lemmons <<=
a href=3D"mailto:eric.lemmons@acu.edu" target=3D"_blank">eric.lemmons@acu.e=
du</a>> wrote:<u></u><u></u></p>
<div>
<p class=3D"MsoNormal">Good morning folks. One of our desktop support folks=
sent me the following email to pass on to y'all. I know we've had =
discussions about this before...has anyone had any luck working
with Apple on this? Are we missing something? Thanks for the help!<u></u><=
u></u></p>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">-Eric<u></u><u></u></=
p>
<div>
<p class=3D"MsoNormal">---------- Forwarded message ----------<br>
<br>
Eric,<u></u><u></u></p>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">I have a favor to request of you.=A0<u></u><u></u></=
p>
</div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">We currently use a "techadmin" App Store/i=
Tunes account to buy software from the App Store. We are trying to figure o=
ut how to buy that software through the App Store so that it's
not tied to our techadmin account (that way users can update their softwar=
e when they need to) but also not tied to the user's account (so that w=
e are not giving them free software that they can then re-download if they =
were to leave the university). Giving
them the techadmin account password is obviously a bad idea. Also, if we d=
ownload using the techadmin account, we are paying for one product license,=
which means downloading with the same account on a different machine does =
not charge us for another product
license and thus putting us out of licensing compliance, something we need=
to avoid. We have emailed our Apple Rep, but haven't heard anything ba=
ck yet. It was also suggested that we have you email the Institutional Help=
desk...people--I'm not sure I'm getting
the name right. We can't be the only university having this trouble.=
=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">So, would you please email whomever you need to to f=
ind out what other universities are doing?=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Thanks,<br>
Keith<u></u><u></u></p>
</div>
</div>
</div>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"color:#888888">=A0</span><u></u><u></=
u></p>
</div>
<p class=3D"MsoNormal"><span style=3D"color:#888888">--
<br>
Eric Lemmons<br>
Hardware Repair Coordinator<br>
Team55 Repair Coordinator<br>
ACU Technology Support Services<br>
<a href=3D"mailto:eric.lemmons@acu.edu" target=3D"_blank">eric.lemmons@acu.=
edu</a><br>
<a href=3D"tel:325.674.2881" target=3D"_blank">325.674.2881</a><br>
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
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>http://LISTSERV.ND.EDU/archives/resnet-l.html</a> ________________________=
___________________________
</span><u></u><u></u></p>
</div>
<p class=3D"MsoNormal">=A0<u></u><u></u></p>
</div>
<p class=3D"MsoNormal">___________________________________________________ =
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<u></u><u></u></p>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<p class=3D"MsoNormal">-- <br>
Eric Lemmons<br>
Hardware Repair Coordinator<br>
Team55 Repair Coordinator<br>
ACU Technology Support Services<br>
<a href=3D"mailto:eric.lemmons@acu.edu" target=3D"_blank">eric.lemmons@acu.=
edu</a><br>
<a href=3D"tel:325.674.2881" value=3D"+13256742881" target=3D"_blank">325.6=
74.2881</a><u></u><u></u></p>
</div>
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___________________________________________________
</p></div></div></blockquote></div><br><br clear=3D"all"><div><br></div>-- =
<br>Eric Lemmons<br>Hardware Repair Coordinator<br>Team55 Repair Coordinato=
r<br>ACU Technology Support Services<br><a href=3D"mailto:eric.lemmons@acu.=
edu" target=3D"_blank">eric.lemmons@acu.edu</a><br>
325.674.2881<br>
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