[27940] in resnet
Re: Apple Licensing
daemon@ATHENA.MIT.EDU (Eric Lemmons)
Fri Sep 14 12:31:38 2012
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Message-ID: <CAHeEVmqnfzv=duTesEuc3ghKHYnwY5AwL_u6T3nU03bd8jSPRg@mail.gmail.com>
Date: Fri, 14 Sep 2012 11:29:08 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Eric Lemmons <eric.lemmons@ACU.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <DDD72C179CB5E043BCB41A24A01BD48F15E38B92@RUMBX1.rockefeller.edu>
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One of this issues I believe we're trying to deal with, though, is that if
the user were to then leave the University we have no way to recoup that
software license.
For example, let's say we use the VPP to purchase a handful of Final Cut
Pro licenses ($299 each) for some of our marketing folks. If one of them
leaves for another job the next month, they walk away with a $299 piece of
software that under traditional licensing we would keep. Is this just
something we have to deal with? Am I missing a crucial part of the process
somewhere?
Thanks for all the input!
-Eric
On Fri, Sep 14, 2012 at 11:21 AM, Jack Vizelter
<jack@mail.rockefeller.edu>wrote:
> I believe I had inquired of this a year ago when Lion was released. As
> Jeremy points out, you=92ll need to go through the volume purchasing prog=
ram
> and purchase =91x=92 amount of copies/licenses for the software you want =
and
> you=92d get redemption codes for that software. You would then give one =
of
> these codes to your end-user who will need to use their own Apple-ID
> account to download the software by entering this redemption code.****
>
> ** **
>
> -jack****
>
> ** **
>
> *From:* Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] *On Behalf Of *Jer=
emy
> Mlazovsky
> *Sent:* Friday, September 14, 2012 11:21 AM
> *To:* RESNET-L@LISTSERV.ND.EDU
> *Subject:* Re: Apple Licensing****
>
> ** **
>
> Someone her on-campus who dealt with this said the following:****
>
> ** **
>
> "So, the answer to this is the Apple Volume Purchase Program (VPP):
> http://www.apple.com/education/volume-purchase-program/ ****
>
> ** **
>
> Right at this moment, I don't have time to lay out exactly how I'd
> architect a setup to achieve their goals, but it is possible. The key is
> that all Apple ID's used on university-owned devices should be run throug=
h
> VPP - don't use personal Apple IDs."****
>
> ** **
>
> Hope that helps.****
>
> ** **
>
> Thanks.****
>
> ** **
>
> Jeremy Mlazovsky '02****
>
> Director of Information Technology****
>
> College of Arts and Sciences****
>
> University of Dayton****
>
> 300 College Park****
>
> Dayton, Ohio 45469-2206****
>
> 937-229-2166****
>
> ** **
>
> Leadership UD 2009****
>
> ** **
>
> Please contact the UDit Call Center (937-229-3888) for service requests.=
*
> ***
>
>
>
> ****
>
> On Fri, Sep 14, 2012 at 10:30 AM, Eric Lemmons <eric.lemmons@acu.edu>
> wrote:****
>
> Good morning folks. One of our desktop support folks sent me the followin=
g
> email to pass on to y'all. I know we've had discussions about this
> before...has anyone had any luck working with Apple on this? Are we missi=
ng
> something? Thanks for the help!****
>
> ** **
>
> -Eric****
>
> ---------- Forwarded message ----------
>
> Eric,****
>
> ** **
>
> I have a favor to request of you. ****
>
> ** **
>
> We currently use a "techadmin" App Store/iTunes account to buy software
> from the App Store. We are trying to figure out how to buy that software
> through the App Store so that it's not tied to our techadmin account (tha=
t
> way users can update their software when they need to) but also not tied =
to
> the user's account (so that we are not giving them free software that the=
y
> can then re-download if they were to leave the university). Giving them t=
he
> techadmin account password is obviously a bad idea. Also, if we download
> using the techadmin account, we are paying for one product license, which
> means downloading with the same account on a different machine does not
> charge us for another product license and thus putting us out of licensin=
g
> compliance, something we need to avoid. We have emailed our Apple Rep, bu=
t
> haven't heard anything back yet. It was also suggested that we have you
> email the Institutional Helpdesk...people--I'm not sure I'm getting the
> name right. We can't be the only university having this trouble. ****
>
> ** **
>
> So, would you please email whomever you need to to find out what other
> universities are doing? ****
>
> ** **
>
> Thanks,
> Keith****
>
> ** **
>
> --
> Eric Lemmons
> Hardware Repair Coordinator
> Team55 Repair Coordinator
> ACU Technology Support Services
> eric.lemmons@acu.edu
> 325.674.2881
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list. ****
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
> ****
>
> ** **
>
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list. ****
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
> ****
> ___________________________________________________ You are subscribed
> to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
>
--=20
Eric Lemmons
Hardware Repair Coordinator
Team55 Repair Coordinator
ACU Technology Support Services
eric.lemmons@acu.edu
325.674.2881
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
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One of this issues I believe we're trying to deal with, though, is that=
if the user were to then leave the University we have no way to recoup tha=
t software license.<div><br></div><div>For example, let's say we use th=
e VPP to purchase a handful of Final Cut Pro licenses ($299 each) for some =
of our marketing folks. If one of them leaves for another job the next mont=
h, they walk away with a $299 piece of software that under traditional lice=
nsing we would keep. Is this just something we have to deal with? Am I miss=
ing a crucial part of the process somewhere?</div>
<div><br></div><div>Thanks for all the input!</div><div><br></div><div>-Eri=
c<br><br><div class=3D"gmail_quote">On Fri, Sep 14, 2012 at 11:21 AM, Jack =
Vizelter <span dir=3D"ltr"><<a href=3D"mailto:jack@mail.rockefeller.edu"=
target=3D"_blank">jack@mail.rockefeller.edu</a>></span> wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">
<div lang=3D"EN-US" link=3D"blue" vlink=3D"purple">
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d">I believe I had inquired =
of this a year ago when Lion was released.=A0 As Jeremy points out, you=92l=
l need to go through the volume purchasing program and purchase
=91x=92 amount of copies/licenses for the software you want and you=92d ge=
t redemption codes for that software.=A0 You would then give one of these c=
odes to your end-user who will need to use their own Apple-ID account to do=
wnload the software by entering this redemption
code.<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d"><u></u>=A0<u></u></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d">-jack<u></u><u></u></span=
></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1f497d"><u></u>=A0<u></u></span><=
/p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">=
RESNET-L@LISTSERV.ND.EDU</a>]
<b>On Behalf Of </b>Jeremy Mlazovsky<br>
<b>Sent:</b> Friday, September 14, 2012 11:21 AM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RE=
SNET-L@LISTSERV.ND.EDU</a><br>
<b>Subject:</b> Re: Apple Licensing<u></u><u></u></span></p><div><div class=
=3D"h5">
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
<p class=3D"MsoNormal">Someone her on-campus who dealt with this said the f=
ollowing:<u></u><u></u></p>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ar=
ial","sans-serif";color:#222222;background:white">"So, =
the answer to this is the Apple Volume Purchase Program (VPP): =A0=A0</span=
><a href=3D"http://www.apple.com/education/volume-purchase-program/" target=
=3D"_blank"><span style=3D"font-size:10.0pt;font-family:"Arial",&=
quot;sans-serif";color:#1155cc;background:white">http://www.apple.com/=
education/volume-purchase-program/</span></a><span style=3D"font-size:10.0p=
t;font-family:"Arial","sans-serif";color:#222222;backgr=
ound:white">=A0</span><u></u><u></u></p>
<div>
<p class=3D"MsoNormal" style=3D"background:white"><span style=3D"font-size:=
10.0pt;font-family:"Arial","sans-serif";color:#222222">=
<u></u>=A0<u></u></span></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"background:white"><span style=3D"font-size:=
10.0pt;font-family:"Arial","sans-serif";color:#222222">=
Right at this moment, I don't have time to lay out exactly how I'd =
architect a setup to achieve their goals, but it is possible. =A0The
key is that all Apple ID's used on university-owned devices should be =
run through VPP - don't use personal Apple IDs."<u></u><u></u></sp=
an></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Hope that helps.<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Thanks.<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Jeremy Mlazovsky '02<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Director of Information Technology<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">College of Arts and Sciences<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">University of Dayton<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">300 College Park<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Dayton, Ohio 45469-2206<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><a href=3D"tel:937-229-2166" value=3D"+19372292166" =
target=3D"_blank">937-229-2166</a><u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Leadership UD 2009<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Please contact the UDit Call Center =A0<a href=3D"te=
l:%28937-229-3888" value=3D"+19372293888" target=3D"_blank">(937-229-3888</=
a>)=A0for service requests.<u></u><u></u></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><br>
<br>
<u></u><u></u></p>
<div>
<p class=3D"MsoNormal">On Fri, Sep 14, 2012 at 10:30 AM, Eric Lemmons <<=
a href=3D"mailto:eric.lemmons@acu.edu" target=3D"_blank">eric.lemmons@acu.e=
du</a>> wrote:<u></u><u></u></p>
<div>
<p class=3D"MsoNormal">Good morning folks. One of our desktop support folks=
sent me the following email to pass on to y'all. I know we've had =
discussions about this before...has anyone had any luck working with Apple =
on this? Are we missing something? Thanks
for the help!<u></u><u></u></p>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">-Eric<u></u><u></u></=
p>
<div>
<p class=3D"MsoNormal">---------- Forwarded message ----------<br>
<br>
Eric,<u></u><u></u></p>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">I have a favor to request of you.=A0<u></u><u></u></=
p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">We currently use a "techadmin" App Store/i=
Tunes account to buy software from the App Store. We are trying to figure o=
ut how to buy that software through the App Store so that it's not tied=
to our techadmin account (that way users can update
their software when they need to) but also not tied to the user's acco=
unt (so that we are not giving them free software that they can then re-dow=
nload if they were to leave the university). Giving them the techadmin acco=
unt password is obviously a bad idea.
Also, if we download using the techadmin account, we are paying for one pr=
oduct license, which means downloading with the same account on a different=
machine does not charge us for another product license and thus putting us=
out of licensing compliance, something
we need to avoid. We have emailed our Apple Rep, but haven't heard any=
thing back yet. It was also suggested that we have you email the Institutio=
nal Helpdesk...people--I'm not sure I'm getting the name right. We =
can't be the only university having this trouble.=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">So, would you please email whomever you need to to f=
ind out what other universities are doing?=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Thanks,<br>
Keith<u></u><u></u></p>
</div>
</div>
</div>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"color:#888888"><u></u>=A0<u></u></spa=
n></p>
</div>
<p class=3D"MsoNormal"><span><span style=3D"color:#888888">-- </span></span=
><span style=3D"color:#888888"><br>
<span>Eric Lemmons</span><br>
<span>Hardware Repair Coordinator</span><br>
<span>Team55 Repair Coordinator</span><br>
<span>ACU Technology Support Services</span><br>
<span><a href=3D"mailto:eric.lemmons@acu.edu" target=3D"_blank">eric.lemmon=
s@acu.edu</a></span><br>
<span><a href=3D"tel:325.674.2881" target=3D"_blank">325.674.2881</a></span=
><br>
<span>___________________________________________________ You are subscribe=
d to the ResNet-L mailing list.
</span></span><span><u></u><u></u></span></p>
<p><span style=3D"color:#888888">To subscribe, unsubscribe or search the ar=
chives, go to
<a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank"=
>http://LISTSERV.ND.EDU/archives/resnet-l.html</a> ________________________=
___________________________
</span><u></u><u></u></p>
</div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<p class=3D"MsoNormal">___________________________________________________ =
You are subscribed to the ResNet-L mailing list.
<u></u><u></u></p>
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">
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__________________________
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</div><div class=3D"HOEnZb"><div class=3D"h5">
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
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___________________________________________________
</p></div></div></blockquote></div><br><br clear=3D"all"><div><br></div>-- =
<br>Eric Lemmons<br>Hardware Repair Coordinator<br>Team55 Repair Coordinato=
r<br>ACU Technology Support Services<br><a href=3D"mailto:eric.lemmons@acu.=
edu" target=3D"_blank">eric.lemmons@acu.edu</a><br>
325.674.2881<br>
</div>
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<p>
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