[27920] in resnet
Re: Pharos Uniprint 8.2 & Printing Problems from Google Docs
daemon@ATHENA.MIT.EDU (Grzeczka, Timothy J)
Wed Sep 5 12:45:22 2012
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Date: Wed, 5 Sep 2012 16:41:41 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Grzeczka, Timothy J" <tgrzeczk@dom.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <086960B2AF09CC458C0AE60BE5D19D4818A89E99FB@ICE-MBX-6.ice.nd.edu>
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I've seen that before in Pharos with a driver mismatch. Is it possible the =
users are printing to a queue with one driver and releasing at a station wi=
th another driver?
Tim
Timothy Grzeczka
Network Analyst, Dominican University<http://www.dom.edu>
tgrzeczk@dom.edu<mailto:tgrzeczk@dom.edu>
IM: grzetim@hotmail.com (MSN)
Professional Profile<http://www.linkedin.com/pub/timothy-grzeczka/3/a5b/706=
>
7900 W. Division Street
River Forest, IL 60305 USA
work: (708) 524-6568
mobile: (773) 392-8237
fax: (708) 488-5111
Want a signature like this?<http://www.linkedin.com/e/sig/11569974/>
Dominican University IT Staff will NEVER ask you for your username or passw=
ord via email.
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Brian Bur=
chett
Sent: Wednesday, September 05, 2012 10:56 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Pharos Uniprint 8.2 & Printing Problems from Google Docs
You may see this cross-posted on a couple other lists. My apologies to tho=
se who may receive more than one copy.
I am trying to find other institutions who are running Pharos Uniprint 8.2 =
for your print management system, and who are encountering significant prob=
lems when students try to print from Google Docs.
We are seeing a lot of uninterpreted PS or PCL language.
In general, if we ask the students to download their Google Docs as PDF fil=
es, open them in Acrobat, and print from Acrobat the problem goes away.
Is anyone else seeing this kind of issue? If so, I'd like to compare not=
es.
Cheers,
Brian Burchett
Manager, Technology Enhanced Learning Spaces
Office of Information Technologies
University of Notre Dame
574.631.6503
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
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You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">I’ve seen that b=
efore in Pharos with a driver mismatch. Is it possible the users are printi=
ng to a queue with one driver and releasing at a station with another drive=
r?<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Tim<o:p></o:p></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"600" style=3D"width:6.25in">
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06699 1.0pt;border-left:solid #006699 1.0pt;border-bottom:none;border-right=
:none;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p class=3D"MsoNormal"><b><span style=3D"font-size:9.0pt;font-family:"=
Arial","sans-serif";color:#1F497D">Timothy Grzeczka</span></=
b><span style=3D"font-size:9.0pt;font-family:"Arial","sans-s=
erif";color:#1F497D"><br>
Network Analyst, <a href=3D"http://www.dom.edu" target=3D"nw">Dominican Uni=
versity</a><br>
<a href=3D"mailto:tgrzeczk@dom.edu" target=3D"nw">tgrzeczk@dom.edu</a><br>
IM: grzetim@hotmail.com (MSN)<br>
<b><a href=3D"http://www.linkedin.com/pub/timothy-grzeczka/3/a5b/706" targe=
t=3D"nw">Professional Profile</a></b><o:p></o:p></span></p>
</td>
<td width=3D"300" valign=3D"top" style=3D"width:225.0pt;border-top:solid #0=
06699 1.0pt;border-left:none;border-bottom:none;border-right:solid #006699 =
1.0pt;padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p class=3D"MsoNormal" align=3D"right" style=3D"text-align:right"><span sty=
le=3D"font-size:9.0pt;font-family:"Arial","sans-serif";=
color:#1F497D">7900 W. Division Street<br>
River Forest, IL 60305 USA<br>
work: (708) 524-6568<br>
mobile: (773) 392-8237<br>
fax: (708) 488-5111 <o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style=3D"border:none;border-top:solid #006699 1.0pt;padding:.75pt .75pt=
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le=3D"font-size:7.5pt;font-family:"Arial","sans-serif";=
color:#1F497D"><a href=3D"http://www.linkedin.com/e/sig/11569974/" target=
=3D"nw">Want a signature like this?</a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal"><i><span style=3D"font-size:9.0pt;font-family:"=
Arial","sans-serif";color:#404040"><o:p> </o:p></span><=
/i></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:9.0pt;font-family:"=
Arial","sans-serif";color:#404040">Dominican University IT S=
taff will
</span></b><b><i><u><span style=3D"font-size:9.0pt;font-family:"Arial&=
quot;,"sans-serif";color:red">NEVER</span></u></i></b><span style=
=3D"font-size:9.0pt;font-family:"Arial","sans-serif";co=
lor:#404040">
</span><b><span style=3D"font-size:9.0pt;font-family:"Arial",&quo=
t;sans-serif";color:#404040">ask you for your username or password via=
email.</span></b><b><span style=3D"font-size:9.0pt;font-family:"Arial=
","sans-serif";color:#404040"><o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>Brian Burchett<br>
<b>Sent:</b> Wednesday, September 05, 2012 10:56 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Pharos Uniprint 8.2 & Printing Problems from Google Doc=
s<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">You may see this cross=
-posted on a couple other lists. My apologies to those who may receiv=
e more than one copy.<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><o:p> </o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">I am trying to find ot=
her institutions who are running Pharos Uniprint 8.2 for your print managem=
ent system, and who are encountering significant problems when students try=
to print from Google Docs.<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><o:p> </o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">We are seeing a lot of=
uninterpreted PS or PCL language.<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><o:p> </o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">In general, if we ask =
the students to download their Google Docs as PDF files, open them in Acrob=
at, and print from Acrobat the problem goes away.<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><o:p> </o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">Is anyone else seeing =
this kind of issue? If so, I’d like to compare note=
s.<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><o:p> </o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">Cheers,<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><o:p> </o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">Brian Burchett<o:p></o=
:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">Manager, Technology En=
hanced Learning Spaces<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">Office of Information =
Technologies<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">University of Notre Da=
me<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none">574.631.6503<o:p></o:p=
></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Ti=
mes New Roman","serif"">____________________________________=
_______________ You are subscribed to the ResNet-L mailing list.
<o:p></o:p></span></p>
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
__________________________
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