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Pharos Uniprint 8.2 & Printing Problems from Google Docs

daemon@ATHENA.MIT.EDU (Brian Burchett)
Wed Sep 5 11:57:32 2012

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Message-ID:  <086960B2AF09CC458C0AE60BE5D19D4818A89E99FB@ICE-MBX-6.ice.nd.edu>
Date:         Wed, 5 Sep 2012 11:56:06 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Brian Burchett <bburchet@nd.edu>
To: RESNET-L@listserv.nd.edu

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You may see this cross-posted on a couple other lists.  My apologies to tho=
se who may receive more than one copy.

I am trying to find other institutions who are running Pharos Uniprint 8.2 =
for your print management system, and who are encountering significant prob=
lems when students try to print from Google Docs.

We are seeing a lot of uninterpreted PS or PCL language.

In general, if we ask the students to download their Google Docs as PDF fil=
es, open them in Acrobat, and print from Acrobat the problem goes away.

Is anyone else seeing this kind of issue?    If so, I'd like to compare not=
es.

Cheers,

Brian Burchett
Manager, Technology Enhanced Learning Spaces
Office of Information Technologies
University of Notre Dame
574.631.6503

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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal style=3D'text-au=
tospace:none'>You may see this cross-posted on a couple other lists.&nbsp; =
My apologies to those who may receive more than one copy.<o:p></o:p></p><p =
class=3DMsoNormal style=3D'text-autospace:none'><o:p>&nbsp;</o:p></p><p cla=
ss=3DMsoNormal style=3D'text-autospace:none'>I am trying to find other inst=
itutions who are running Pharos Uniprint 8.2 for your print management syst=
em, and who are encountering significant problems when students try to prin=
t from Google Docs.<o:p></o:p></p><p class=3DMsoNormal style=3D'text-autosp=
ace:none'><o:p>&nbsp;</o:p></p><p class=3DMsoNormal style=3D'text-autospace=
:none'>We are seeing a lot of uninterpreted PS or PCL language.<o:p></o:p><=
/p><p class=3DMsoNormal style=3D'text-autospace:none'><o:p>&nbsp;</o:p></p>=
<p class=3DMsoNormal style=3D'text-autospace:none'>In general, if we ask th=
e students to download their Google Docs as PDF files, open them in Acrobat=
, and print from Acrobat the problem goes away.<o:p></o:p></p><p class=3DMs=
oNormal style=3D'text-autospace:none'><o:p>&nbsp;</o:p></p><p class=3DMsoNo=
rmal style=3D'text-autospace:none'>Is anyone else seeing this kind of issue=
?&nbsp;&nbsp;&nbsp; If so, I&#8217;d like to compare notes.<o:p></o:p></p><=
p class=3DMsoNormal style=3D'text-autospace:none'><o:p>&nbsp;</o:p></p><p c=
lass=3DMsoNormal style=3D'text-autospace:none'>Cheers,<o:p></o:p></p><p cla=
ss=3DMsoNormal style=3D'text-autospace:none'><o:p>&nbsp;</o:p></p><p class=
=3DMsoNormal style=3D'text-autospace:none'>Brian Burchett<o:p></o:p></p><p =
class=3DMsoNormal style=3D'text-autospace:none'>Manager, Technology Enhance=
d Learning Spaces<o:p></o:p></p><p class=3DMsoNormal style=3D'text-autospac=
e:none'>Office of Information Technologies<o:p></o:p></p><p class=3DMsoNorm=
al style=3D'text-autospace:none'>University of Notre Dame<o:p></o:p></p><p =
class=3DMsoNormal style=3D'text-autospace:none'>574.631.6503<o:p></o:p></p>=
</div></body></html>=
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