[27806] in resnet
New Job Posting: SUNY Fredonia ResNet Coordinator
daemon@ATHENA.MIT.EDU (Benjamin Hartung)
Fri Jul 6 09:15:42 2012
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Message-ID: <CAKSRcOvATivUYQgbgzDwM2FP-XndtiPUtt-nTB-CFFhxBA4ddQ@mail.gmail.com>
Date: Fri, 6 Jul 2012 09:00:07 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Benjamin Hartung <Benjamin.Hartung@FREDONIA.EDU>
To: RESNET-L@listserv.nd.edu
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**
*ResNet Coordinator*
**
SUNY Fredonia seeks a qualified individual to fill the ResNet Coordinator,
full-time, professional staff position with the Residence Life department.
Review of candidates will begin 07/30/12 and will continue until the
position is filled.
*Position Responsibilities:*
Manage daily operations for residential information technology helpdesk.
Provide phone, email and in-person computer hardware, software, and
Ethernet/Wireless network connectivity support for residential network
users. Administer work order tracking system for supported services;
scheduling tickets, quality control, maintenance cycles and asset
management. Provide content management support for departmental websites as
needed. Prepare professional reports and usage summaries as requested.
Manage student technical support employees. Tasks include documenting new
procedures and services, interviewing, hiring, training, evaluating,
mentoring, and providing direct supervision.
Provide full setup/ support for departmental network workstations,
printers, wireless access points and related equipment. Provide client
support for campus Network Access Control (NAC) system and secure wireless
access service. Provide end user administration for campus door access
control system. Assist students, conference members, staff and vendors
with card access control request issues as needed. Provide information
technology presentations utilizing MS Powerpoint, serve on committees, and
provide service to the department, college, university, and profession.
*Minimum Qualifications:*
Bachelor's Degree in a related field or equivalent information technology
professional certifications such as CompTIA A+, Network +, Microsoft
Certified IT Professional. In-depth experience with current Microsoft
Windows, Mac OSX and Linux operating systems. Professional experience
including Helpdesk customer service; Windows/Macintosh support;
software/hardware installation and troubleshooting, wireless and Ethernet
network troubleshooting. Working knowledge of Microsoft Office applications
and Google Apps. Demonstrated excellent written and verbal communication
skills. Demonstrated ability to work independently and in a team
environment, and ability to work occasional weekend hours.
* *
*Preferred Qualifications:*
Minimum two (2) years Helpdesk experience including phone support;
Macintosh/Windows support; software/hardware installation and
troubleshooting.
Working knowledge/experience with wireless network technologies, network
access control and managing student employees.
Experience with Active Directory, Numara Footprints or other Support
Ticketing application
Experience presenting Information Technology topics to a group.
Experience working in the higher education environment.
For complete vacancy announcement and/or to apply, visit
https://careers.fredonia.edu/applicants/Central?quickFind=50801.
*SUNY Fredonia prides itself on an outstanding workforce. To continually
support organizational excellence, the university conducts background
screens on applicants. An affirmative action/equal opportunity employer,
SUNY Fredonia encourages and actively seeks applications from minorities,
women, and people with disabilities.*
___________________________________________________
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<div style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-S=
IZE:9pt"></span><span style=3D"FONT-SIZE:9pt"></span><span style=3D"FONT-SI=
ZE:9pt"><font face=3D"Times New Roman"><strong></strong></font></span>=A0</=
div>
<div style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-S=
IZE:9pt"><font face=3D"Times New Roman"><strong>ResNet Coordinator</strong>=
</font></span></div>
<div style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-S=
IZE:9pt"><font face=3D"Times New Roman"><strong></strong></font></span>=A0<=
/div>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">SUNY Fredonia seeks a qualified indiv=
idual to fill the ResNet Coordinator, full-time, professional staff positio=
n with the Residence Life department. Review of candidates will begin 07/30=
/12 and will continue until the position is filled.</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">=A0</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><b><span style=3D"FONT-=
SIZE:9pt"><font face=3D"Times New Roman">Position Responsibilities:</font><=
/span></b></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">Manage daily operations for residenti=
al information technology helpdesk. Provide phone, email and in-person comp=
uter hardware, software, and Ethernet/Wireless network connectivity support=
for residential network users. Administer work order tracking system for s=
upported services; scheduling tickets, quality control, maintenance cycles =
and asset management. Provide content management support for departmental w=
ebsites as needed. Prepare professional reports and usage summaries as requ=
ested. Manage s<span>tudent technical support employees. Tasks include docu=
menting new procedures and services, interviewing, hiring, training, evalua=
ting, mentoring, and providing direct supervision. </span></font></span></p=
>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">Provide full setup/ support for depar=
tmental network workstations, printers, wireless access points and related =
equipment. Provide client support for campus Network Access Control (NAC) s=
ystem and secure wireless access service. Provide end user administration f=
or campus door access control system. <span>=A0</span>Assist students, conf=
erence members, staff and vendors with card access control request issues a=
s needed. Provide information technology presentations utilizing MS Powerpo=
int, serve on committees, and provide service to the department, college, u=
niversity, and profession.</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">=A0</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><b><span style=3D"FONT-=
SIZE:9pt"><font face=3D"Times New Roman">Minimum Qualifications:</font></sp=
an></b></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">Bachelor's Degree in a related fi=
eld or equivalent information technology professional certifications such a=
s CompTIA A+, Network +, Microsoft Certified IT Professional. <span>=A0</sp=
an>In-depth experience with current Microsoft Windows, Mac OSX and Linux op=
erating systems. Professional experience including Helpdesk customer servic=
e; Windows/Macintosh support; software/hardware installation and troublesho=
oting, wireless and Ethernet network troubleshooting. Working knowledge of =
Microsoft Office applications and Google Apps. Demonstrated excellent writt=
en and verbal communication skills. Demonstrated ability to work independen=
tly and in a team environment, and ability to work occasional weekend hours=
.<span style=3D"COLOR:#00b050"><span>=A0=A0 </span></span></font></span></p=
>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><b><span style=3D"FONT-=
SIZE:9pt"><font face=3D"Times New Roman">=A0</font></span></b></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><b><span style=3D"FONT-=
SIZE:9pt"><font face=3D"Times New Roman">Preferred Qualifications:</font></=
span></b></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">Minimum two (2) years Helpdesk experi=
ence including phone support; Macintosh/Windows support; software/hardware =
installation and troubleshooting. </font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">Working knowledge/experience with wir=
eless network technologies, network access control and managing student emp=
loyees.</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">Experience with Active Directory, Num=
ara Footprints or other Support Ticketing application</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">Experience presenting Information Tec=
hnology topics to a group. </font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">Experience working in the higher educ=
ation environment.</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">=A0</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">For complete vacancy announcement and=
/or to apply, visit </font></span><a href=3D"https://careers.fredonia.edu/a=
pplicants/Central?quickFind=3D50801" target=3D"_blank"><span style=3D"FONT-=
SIZE:9pt"><font face=3D"Times New Roman">https://careers.fredonia.edu/appli=
cants/Central?quickFind=3D50801</font></span></a><span style=3D"FONT-SIZE:9=
pt"><font face=3D"Times New Roman">.</font></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-FAM=
ILY:'Tahoma','sans-serif';FONT-SIZE:9pt"><span>=A0</span>=
=A0</span><span style=3D"FONT-SIZE:9pt"></span></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><i><span style=3D"FONT-=
SIZE:9pt"><font face=3D"Times New Roman">SUNY Fredonia prides itself on an =
outstanding workforce.<span>=A0 </span>To continually support organizationa=
l excellence, the university conducts background screens on applicants.<spa=
n>=A0 </span>An affirmative action/equal opportunity employer, SUNY Fredoni=
a encourages and actively seeks applications from minorities, women, and pe=
ople with disabilities.<b></b></font></span></i></p>
<p style=3D"MARGIN:0in 0in 0pt" class=3D"MsoNormal"><span style=3D"FONT-SIZ=
E:9pt"><font face=3D"Times New Roman">=A0</font></span></p><br clear=3D"all=
"><br>
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
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