[27394] in resnet
Re: Trouble with Wireless Cards
daemon@ATHENA.MIT.EDU (Larry James)
Tue Feb 28 15:09:58 2012
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Date: Tue, 28 Feb 2012 19:10:18 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Larry James <ljames2@UNL.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <086960B2AF09CC458C0AE60BE5D19D4818A0F38D37@ICE-MBX-6.ice.nd.edu>
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We have that trouble here with the wireless on Nintendo DSIs and Wiis. They=
're supposed to connect on 'G', but don't unless they can negotiate on 'B' =
first. We no longer offer 'B'.
Larry James
ResNet Manager 402-472-3535
RM 123.1 501 Bldg (0203)
402-472-5227 ljames2@unl.edu
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Isaac Hol=
mes
Sent: Tuesday, February 28, 2012 1:04 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Trouble with Wireless Cards
It doesn't sound like you have turned off 802.11b, but we have found some c=
ards since we turned off 'B' that will not connect to 'G' or 'N' without fi=
rst doing some discovery or negotiation on 'B' first, don't recall which on=
es off the top of my head but one was an older Intel adapter.
Isaac Holmes
Client Engineering Specialist
OIT Distributed Engineering Support
University of Notre Dame
B036 IT Center
(574) 631-3254
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Andy Voel=
ker
Sent: Tuesday, February 28, 2012 1:59 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: Trouble with Wireless Cards
Good idea. I believe we are set to a 5.5 Mb basic data rate at most on tha=
t network, but we may be set to a 2. I'll check on that. We've tried all =
sorts of drivers on the intel card. As I recall the RaLink adapter does no=
t have options for BSS or data rate connections. It basically has two AD-H=
oc options, power management, a/b/g/n and that's about it. We've messed wi=
th them all. In the '90s WCU "strongly recommended" a 3Com wired network a=
dapter, for compatibility reasons. I'd hate to have to go back to that....
Between that, the firmware (don't know if RaLink or Realtek even do that) a=
nd the beamwidth, I'll do some investigation. Any other ideas?
-- Andy Voelker
Manager of Student Computing in the Technology Commons
Western Carolina University
Be sure to check out the WCU TechTips Podcast at http://www.youtube.com/Wes=
ternCarolinaU!!
Check the status of your IT requests at any time at http://help.wcu.edu/ !
Andy,
This might sound like a shot in the dark but have you checked the manuf=
acturer's website for a firmware update by chance? I worked at a place tha=
t was a fan of Cisco cards but when we changed to the new (at the time) G a=
ccess points and we ran into connection issues. It turned out that we need=
ed a firmware update that fixed a bug in the b/g connection compatibility i=
ssue. No guarantees that the other listed vendors have anything to that de=
gree, but it is worth looking at. At least that way you can honestly say y=
ou have expended all avenues of troubleshooting.
Derek
IT
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU]<mailto:[mailto:RESNET-=
L@LISTSERV.ND.EDU]> On Behalf Of Barber, Matt
Sent: Tuesday, February 28, 2012 10:01 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: Trouble with Wireless Cards
Hi Andy,
The Intel 4965s were somewhat problematic at first, but they were much bett=
er after updating drivers. I think it was version 13 that finally made them=
behave okay, if I am remembering correctly. We also made a point of turnin=
g off power management settings in Windows for these adapters. They seemed =
to perform very poorly when the options were turned on.
We did have some Realtek cards that were single-stream 11n adapters. They w=
ould not connect to a network that had the upper half of the MCS data rates=
(8-15) set as "base" rates on our controllers. We ended up setting all of =
the MCS data rates as supported, but not requiring clients to support any o=
f them. That seemed to fix things for many of these really cheap 11n adapte=
rs.
Take care,
Matt Barber '06
Network and Systems Manager
Morrisville State College
315-684-6053
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU]<mailto:[mailto:RESNET-=
L@LISTSERV.ND.EDU]> On Behalf Of Andy Voelker
Sent: Tuesday, February 28, 2012 9:51 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Trouble with Wireless Cards
Has anyone seen various wireless cards that just WILL NOT connect to your w=
ireless network? Usually these are cheap cards with very few driver option=
s. Still, no matter what we do, it just won't work. Yet, they can get on =
at Starbucks and at home, so it must be our fault! These cards include:
Realtek 8188CE and 8191C (won't connect at all)
Intel Centrino Wireless-N 1030 and 4965 (won't connect in N or A modes, onl=
y B/G)
Ralink 802.11n Wireless LAN Card (won't connect at all)
We have a 40MHz beamwidth on our network, which several cards default to a =
20MHz. Fixing this usually helps, but not in the case of the Intel. The o=
ther cards listed don't have this option in the driver. I haven't tested s=
etting out network to a 20 MHz yet, so that may be a first step toward comp=
atibility.
-- Andy Voelker
Manager of Student Computing in the Technology Commons
Western Carolina University
Be sure to check out the WCU TechTips Podcast at http://www.youtube.com/Wes=
ternCarolinaU!!
Check the status of your IT requests at any time at http://help.wcu.edu/ !
___________________________________________________ You are subscribed to t=
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To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
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___
___________________________________________________ You are subscribed to t=
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EDU/archives/resnet-l.html ________________________________________________=
___
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___________________________________________________ You are subscribed to t=
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To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
___________________________________________________ You are subscribed to t=
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To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">We have that trouble h=
ere with the wireless on Nintendo DSIs and Wiis. They’re supposed to =
connect on ‘G’, but don’t unless they can negotiate on &#=
8216;B’ first. We no longer offer ‘B’.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Larry James<br>
ResNet Manager 402-472-3535<br>
RM 123.1 501 Bldg (0203)<br>
402-472-5227 ljames2@unl.edu<o:p></o:p></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>Isaac Holmes<br>
<b>Sent:</b> Tuesday, February 28, 2012 1:04 PM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Re: Trouble with Wireless Cards<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">It doesn’t sound=
like you have turned off 802.11b, but we have found some cards since we tu=
rned off ‘B’ that will not connect to ‘G’ or ‘=
;N’ without first doing some discovery or negotiation on ‘BR=
17; first, don’t
recall which ones off the top of my head but one was an older Intel adapte=
r.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Isaac Holmes<o:p></o:p=
></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Client Engineering Spe=
cialist <o:p>
</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">OIT Distributed Engine=
ering Support<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">University of Notre Da=
me<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">B036 IT Center<o:p></o=
:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">(574) 631-3254<o:p></o=
:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">mailto:RESNET-L@LISTSERV.=
ND.EDU</a>]
<b>On Behalf Of </b>Andy Voelker<br>
<b>Sent:</b> Tuesday, February 28, 2012 1:59 PM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a><br>
<b>Subject:</b> Re: Trouble with Wireless Cards<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Good idea. I bel=
ieve we are set to a 5.5 Mb basic data rate at most on that network, but we=
may be set to a 2. I’ll check on that. We’ve tried=
all sorts of drivers on the intel card. As I recall the RaLink
adapter does not have options for BSS or data rate connections. It b=
asically has two AD-Hoc options, power management, a/b/g/n and that’s=
about it. We’ve messed with them all. In the ‘90s =
WCU “strongly recommended” a 3Com wired network adapter, for co=
mpatibility
reasons. I’d hate to have to go back to that….<o:p></o:p=
></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Between that, the firm=
ware (don’t know if RaLink or Realtek even do that) and the beamwidth=
, I’ll do some investigation. Any other ideas?<o:p></o:p></span=
></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">-- Andy Voelker<o:p></=
o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Manager of Student Com=
puting in the Technology Commons<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Western Carolina Unive=
rsity<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Be sure to check out t=
he WCU TechTips Podcast at
<a href=3D"http://www.youtube.com/WesternCarolinaU">http://www.youtube.com/=
WesternCarolinaU</a>!!<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Check the status of yo=
ur IT requests at any time at
<a href=3D"http://help.wcu.edu/">http://help.wcu.edu/</a> !<o:p></o:p></spa=
n></p>
<div style=3D"border:none;border-bottom:solid windowtext 1.0pt;padding:0in =
0in 1.0pt 0in">
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
</div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoPlainText">Andy,<o:p></o:p></p>
<p class=3D"MsoPlainText"> This might sound like a shot i=
n the dark but have you checked the manufacturer's website for a firmware u=
pdate by chance? I worked at a place that was a fan of Cisco cards bu=
t when we changed to the new (at the time) G access points
and we ran into connection issues. It turned out that we needed a fi=
rmware update that fixed a bug in the b/g connection compatibility issue.&n=
bsp; No guarantees that the other listed vendors have anything to that degr=
ee, but it is worth looking at. At least
that way you can honestly say you have expended all avenues of troubleshoo=
ting.<o:p></o:p></p>
<p class=3D"MsoPlainText"><o:p> </o:p></p>
<p class=3D"MsoPlainText">Derek<o:p></o:p></p>
<p class=3D"MsoPlainText">IT<o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum
<a href=3D"mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTS=
ERV.ND.EDU]</a>
<b>On Behalf Of </b>Barber, Matt<br>
<b>Sent:</b> Tuesday, February 28, 2012 10:01 AM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a><br>
<b>Subject:</b> Re: Trouble with Wireless Cards<o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Hi Andy,<o:p></o:p></s=
pan></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">The Intel 4965s were s=
omewhat problematic at first, but they were much better after updating driv=
ers. I think it was version 13 that finally made them behave okay, if I am =
remembering correctly. We also made
a point of turning off power management settings in Windows for these adap=
ters. They seemed to perform very poorly when the options were turned on.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">We did have some Realt=
ek cards that were single-stream 11n adapters. They would not connect to a =
network that had the upper half of the MCS data rates (8-15) set as “=
base” rates on our controllers. We ended up
setting all of the MCS data rates as supported, but not requiring clients =
to support any of them. That seemed to fix things for many of these really =
cheap 11n adapters.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Take care,<o:p></o:p><=
/span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Arial","sans-serif";color:#1F497D">Matt Barber ‘06</s=
pan></b><span style=3D"font-size:12.0pt;font-family:"Times New Roman&q=
uot;,"serif";color:#1F497D"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ar=
ial","sans-serif";color:#1F497D">Network and Systems Manager=
</span><span style=3D"color:#1F497D"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ar=
ial","sans-serif";color:#1F497D">Morrisville State College</=
span><span style=3D"color:#1F497D"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ar=
ial","sans-serif";color:#1F497D">315-684-6053</span><span st=
yle=3D"color:#1F497D"><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum
<a href=3D"mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTS=
ERV.ND.EDU]</a>
<b>On Behalf Of </b>Andy Voelker<br>
<b>Sent:</b> Tuesday, February 28, 2012 9:51 AM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a><br>
<b>Subject:</b> Trouble with Wireless Cards<o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Has anyone seen various wireless cards that just WIL=
L NOT connect to your wireless network? Usually these are cheap cards=
with very few driver options. Still, no matter what we do, it just w=
on’t work. Yet, they can get on at Starbucks
and at home, so it must be our fault! These cards include:<o:p></o:p=
></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:"Mic=
rosoft Sans Serif","sans-serif"">Realtek 8188CE and 8191C (w=
on’t connect at all)<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:TimesNewR=
omanPSMT;color:#555555;background:white">Intel Centrino Wireless-N 1030 and
</span><span style=3D"font-size:8.0pt;font-family:"Microsoft Sans Seri=
f","sans-serif"">4965
</span><span style=3D"font-size:9.0pt;font-family:TimesNewRomanPSMT;color:#=
555555;background:white">(won’t connect in N or A modes, only B/G)</s=
pan><span style=3D"font-size:8.0pt;font-family:"Microsoft Sans Serif&q=
uot;,"sans-serif""><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:"Mic=
rosoft Sans Serif","sans-serif"">Ralink 802.11n Wireless LAN=
Card (won’t connect at all)<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:"Mic=
rosoft Sans Serif","sans-serif""><o:p> </o:p></span></p=
>
<p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:"Mic=
rosoft Sans Serif","sans-serif""><o:p> </o:p></span></p=
>
<p class=3D"MsoNormal">We have a 40MHz beamwidth on our network, which seve=
ral cards default to a 20MHz. Fixing this usually helps, but not in t=
he case of the Intel. The other cards listed don’t have this op=
tion in the driver. I haven’t tested setting out
network to a 20 MHz yet, so that may be a first step toward compatibility.=
<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">-- Andy Voelker<o:p></o:p></p>
<p class=3D"MsoNormal">Manager of Student Computing in the Technology Commo=
ns<o:p></o:p></p>
<p class=3D"MsoNormal">Western Carolina University<o:p></o:p></p>
<p class=3D"MsoNormal">Be sure to check out the WCU TechTips Podcast at <a =
href=3D"http://www.youtube.com/WesternCarolinaU">
http://www.youtube.com/WesternCarolinaU</a>!!<o:p></o:p></p>
<p class=3D"MsoNormal">Check the status of your IT requests at any time at =
<a href=3D"http://help.wcu.edu/">
http://help.wcu.edu/</a> !<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Ti=
mes New Roman","serif""><br clear=3D"all">
<o:p></o:p></span></p>
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