[27272] in resnet
Re: Printing and Copying Questions
daemon@ATHENA.MIT.EDU (Trottier, Joann N.)
Thu Feb 9 14:29:23 2012
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Message-ID: <35B49262F49CFA4CB9226BDE42FEB8FD2913D543@SMCEXMBX01.mikenet.smcvt.edu>
Date: Thu, 9 Feb 2012 19:29:10 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Trottier, Joann N." <JTrottier@SMCVT.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <EADCB62F5FEB5F479B645C6922CE7F8306AA3CC5@lycomb02.lycoming.edu>
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You'll see my feedback below in red.
Joann Trottier
Associate Director, IT Procurement and Compliance
Information Technology Department / Phone - 802.654.2515
Saint Michael's College, One Winooski Park, Box C, Colchester, VT 05439
P Please consider the environment before printing this email.
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of STEVE CAR=
AVAGGIO
Sent: Thursday, February 09, 2012 1:20 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Printing and Copying Questions
I have several printing/copying questions and am hoping you could help with=
some feedback.
Print and Copy Charges
How much do you charge per B&W print for students? $0
Do you charge students per B&W copy? No (we use MFPs instead of separate co=
piers)
How much do you charge per color print for students? $0 (access to color pr=
inting is restricted by professor)
Do you charge students per color copy? No
Quotas
Do you have a quota on student printing? No
If so, what is it?
Do you have a quota on student copying? No
If so, what is it?
Do you have one quota that covers both? No
If so, what is it?
Tracking copying and printing?
How do you track student printing? Swipe card, login, code... Swipe card fo=
r access/tracking
How do you track student copying? Swipe card, login, code... Swipe card fo=
r access/tracking
Do you track faculty and staff printing? Yes, Swipe card for access/tracki=
ng
Access to printing and copying?
Do you have student printing available in residence halls and public areas?=
Yes
Do you have student copying available in residence halls and public areas? =
No for copying in residence halls (use standard printers instead of MFPs);=
Yes for public areas (leverage MFPs)
Is this one and the same device in these areas? Yes
Specialized printing?
Do you allow student access to oversized printers, (for example poster prin=
ters) and how do you charge for oversized/specialized printing? Yes, throug=
h our campus Print Shop (their rates apply)
Are you setup to allow wireless printing? Yes, our fleet is networked and s=
ome printers are configured for wireless (where a network port is not avail=
able)
Are you aware of students printing without having it accounted for in publi=
c areas? No
Do you have individual faculty and staff with personal printers? No (being =
phased out with the implementation of the network fleet - some legacy print=
ers exist but are no longer supported)
Is faculty/staff printing tracked and accounted for? Yes (but... we have a=
centralized model and do not do any charge-back to departments)
Who manages printing?
Do separate divisions/areas of the college charge different rates for print=
ing? No, we have a centralized model managed through Printing & Mailing Se=
rvices
Where are your consumables and paper stored and how are they accessed when =
needed? On-site vendor support co-located with Printing & Mailing Services=
; users contact the onsite vendor for paper; vendor manages toner and suppl=
ies
What department of the college is responsible for managing printing? Print=
ing and Mailing Services
What department of the college is responsible for managing copying? Printi=
ng and Mailing Services (all done through MFPs)
Are printers/MFPs/copiers/fax machines all managed by the department you ci=
ted above? Yes, all units except legacy fax machines (which are being phase=
d out with the implementation of a RightFax solution)
If not, why not?
Technology Fee?
Is printing accounted for in your technology fee? No (we don't have a tech=
nology fee)
If so how much is the technology fee?
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<p class=3D"MsoNormal"><a name=3D"_MailEndCompose"><span style=3D"font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#00206=
0">You’ll see my feedback below in
</span></a><b><span style=3D"font-size:11.0pt;font-family:"Calibri&quo=
t;,"sans-serif";color:red">red</span></b><span style=3D"font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#00206=
0">.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#002060"><o:p> </o:p></span><=
/p>
<div>
<p class=3D"MsoNormal"><i><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#7030A0">Joann Trottier<o:p></o=
:p></span></i></p>
<p class=3D"MsoNormal"><i><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#7030A0">Associate Director, IT=
Procurement and Compliance<o:p></o:p></span></i></p>
<p class=3D"MsoNormal"><i><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#7030A0">Information Technology=
Department / Phone - 802.654.2515
<o:p></o:p></span></i></p>
<p class=3D"MsoNormal"><i><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#7030A0">Saint Michael’s =
College, One Winooski Park, Box C, Colchester, VT 05439<o:p></o:p></span></=
i></p>
<p class=3D"MsoNormal"><i><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#365F91"><o:p> </o:p></spa=
n></i></p>
<p class=3D"MsoNormal"><span lang=3D"EN-GB" style=3D"font-size:18.0pt;font-=
family:Webdings;color:green">P</span><span lang=3D"EN-GB" style=3D"font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:green=
"> Please consider the environment before printing this email.<o:p></=
o:p></span></p>
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dana","sans-serif";color:#002060"><br>
<br>
</span><i><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:#365F91"><o:p></o:p></span></i></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#002060"><o:p> </o:p></span><=
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<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>STEVE CARAVAGGIO<br>
<b>Sent:</b> Thursday, February 09, 2012 1:20 PM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Printing and Copying Questions<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">I have several printing/c=
opying questions and am hoping you could help with some feedback.<o:p></o:p=
></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#1F497D">Print and Copy Charges=
<o:p></o:p></span></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">How much do you charge pe=
r B&W print for students?
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">$0<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you charge students pe=
r B&W copy?</span><span style=3D"font-size:11.0pt;font-family:"Cal=
ibri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">No (we use MFPs instead of separate copier=
s)<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">How much do you charge pe=
r color print for students?</span><span style=3D"font-size:11.0pt;font-fami=
ly:"Calibri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">$0 (access to color printing is restricted=
by professor)<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you charge students pe=
r color copy?</span><b><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:red"> No<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#1F497D">Quotas<o:p></o:p></spa=
n></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you have a quota on st=
udent printing?</span><span style=3D"font-size:11.0pt;font-family:"Cal=
ibri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">No<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">If so, what is it?<o:p></=
o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you have a quota on st=
udent copying?</span><span style=3D"font-size:11.0pt;font-family:"Cali=
bri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">No<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">If so, what is it?<o:p></=
o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you have one quota tha=
t covers both?</span><span style=3D"font-size:11.0pt;font-family:"Cali=
bri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">No<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">If so, what is it?<o:p></=
o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#1F497D">Tracking copying and p=
rinting?<o:p></o:p></span></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">How do you track student =
printing? Swipe card, login, code…</span><span style=3D"font-size:11.=
0pt;font-family:"Calibri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Swipe card for access/tracking
<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">How do you track student =
copying? Swipe card, login, code…</span><span style=3D"font-size:11.0=
pt;font-family:"Calibri","sans-serif";color:#002060">&n=
bsp;
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Swipe card for access/tracking<o:p></o:p><=
/span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you track faculty and =
staff printing?</span><span style=3D"font-size:11.0pt;font-family:"Cal=
ibri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Yes, Swipe card for access/tracking<o:p></=
o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#1F497D">Access to printing and=
copying?<o:p></o:p></span></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you have student print=
ing available in residence halls and public areas?</span><span style=3D"fon=
t-size:11.0pt;font-family:"Calibri","sans-serif";color:=
#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Yes</span></b><span style=3D"font-size:11.=
0pt;font-family:"Calibri","sans-serif";color:red"><o:p>=
</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you have student copyi=
ng available in residence halls and public areas?</span><span style=3D"font=
-size:11.0pt;font-family:"Calibri","sans-serif";color:#=
002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">No for copying in residence halls (use sta=
ndard printers instead of MFPs); Yes for public areas (leverage MFPs)<o:p><=
/o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Is this one and the same =
device in these areas?</span><span style=3D"font-size:11.0pt;font-family:&q=
uot;Calibri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Yes<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#1F497D">Specialized printing?<=
o:p></o:p></span></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you allow student acce=
ss to oversized printers, (for example poster printers) and how do you char=
ge for oversized/specialized printing?</span><span style=3D"font-size:11.0p=
t;font-family:"Calibri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Yes, through our campus Print Shop (their =
rates apply)<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Are you setup to allow wi=
reless printing?</span><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Yes, our fleet is networked and some print=
ers are configured for wireless (where a network port is not available)<o:p=
></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Are you aware of students=
printing without having it accounted for in public areas?</span><span styl=
e=3D"font-size:11.0pt;font-family:"Calibri","sans-serif"=
;;color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">No<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do you have individual fa=
culty and staff with personal printers?</span><b><span style=3D"font-size:1=
1.0pt;font-family:"Calibri","sans-serif";color:red"> No=
(being
phased out with the implementation of the network fleet – some legac=
y printers exist but are no longer supported)<o:p></o:p></span></b></p>
<p class=3D"MsoNormal" style=3D"text-align:justify"><span style=3D"font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F49=
7D">Is faculty/staff printing tracked and accounted for?</span><span style=
=3D"font-size:11.0pt;font-family:"Calibri","sans-serif"=
;color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Yes (but… we have a centralized mode=
l and do not do any charge-back to departments)<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#1F497D">Who manages printing?<=
o:p></o:p></span></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Do separate divisions/are=
as of the college charge different rates for printing?</span><span style=3D=
"font-size:11.0pt;font-family:"Calibri","sans-serif";co=
lor:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">No, we have a centralized model managed th=
rough Printing & Mailing Services<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Where are your consumable=
s and paper stored and how are they accessed when needed?</span><span style=
=3D"font-size:11.0pt;font-family:"Calibri","sans-serif"=
;color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">On-site vendor support co-located with Pri=
nting & Mailing Services; users contact the onsite vendor for paper; ve=
ndor manages toner and supplies<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">What department of the co=
llege is responsible for managing printing?</span><span style=3D"font-size:=
11.0pt;font-family:"Calibri","sans-serif";color:#002060=
">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Printing and Mailing Services<o:p></o:p></=
span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">What department of the co=
llege is responsible for managing copying?</span><span style=3D"font-size:1=
1.0pt;font-family:"Calibri","sans-serif";color:#002060"=
>
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Printing and Mailing Services (all done th=
rough MFPs)<o:p></o:p></span></b></p>
<p class=3D"MsoNormal" style=3D"text-align:justify"><span style=3D"font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F49=
7D">Are printers/MFPs/copiers/fax machines all managed by the department yo=
u cited above?</span><span style=3D"font-size:11.0pt;font-family:"Cali=
bri","sans-serif";color:#002060">
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">Yes, all units except legacy fax machines =
(which are being phased out with the implementation of a RightFax solution)=
<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">If not, why not?<o:p></o:=
p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:11.0pt;font-family:"=
;Calibri","sans-serif";color:#1F497D">Technology Fee?<o:p></=
o:p></span></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Is printing accounted for=
in your technology fee?
</span><b><span style=3D"font-size:11.0pt;font-family:"Calibri",&=
quot;sans-serif";color:red">No (we don’t have a technology fee)<=
o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">If so how much is the tec=
hnology fee?<o:p></o:p></span></p>
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