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Re: Remote support software

daemon@ATHENA.MIT.EDU (Lelio Fulgenzi)
Wed Feb 8 19:33:58 2012

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Message-ID:  <1236725273.1042715.1328747627580.JavaMail.root@erie.cs.uoguelph.ca>
Date:         Wed, 8 Feb 2012 19:33:47 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Lelio Fulgenzi <lelio@uoguelph.ca>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <72CC62976509634280B321EFDB725F92888395BE@Mail2.CalBaptist.local>

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I used to use DimDim, but after finding TeamViewer, I really haven't looked for anything else. 

They made it even better with v7 (the latest version). 

The far end doesn't have to install anything, they just have to run a file they download. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Richard Davis" <rdavis@CALBAPTIST.EDU> 
To: RESNET-L@LISTSERV.ND.EDU 
Sent: Wednesday, February 8, 2012 6:56:07 PM 
Subject: Remote support software 




Is anyone out there using remote support software such as Bomgar, TeamViewer, LogMeIn? How is it working for you? 



Richard Davis 

Lead Customer Support Technician 

California Baptist University 

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div style=3D'font-family: Verdana; font-size: 10pt; color: #000000'>I used =
to use DimDim, but after finding TeamViewer, I really haven't looked for an=
ything else.<br><br>They made it even better with v7 (the latest version).<=
br><br>The far end doesn't have to install anything, they just have to run =
a file they download.<br><br><br><span><br><span name=3D"x"></span>---<br>L=
elio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph=
, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)<br>^^^=
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cook=
ing with unix is easy. You just sed it and forget it. <br>&nbsp;&nbsp; &nbs=
p; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &n=
bsp; &nbsp; &nbsp;- LFJ (with apologies to Mr. Popeil)<br><span name=3D"x">=
</span><br></span><br><hr id=3D"zwchr"><b>From: </b>"Richard Davis" &lt;rda=
vis@CALBAPTIST.EDU&gt;<br><b>To: </b>RESNET-L@LISTSERV.ND.EDU<br><b>Sent: <=
/b>Wednesday, February 8, 2012 6:56:07 PM<br><b>Subject: </b>Remote support=
 software<br><br>



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<div class=3D"WordSection1">
<p class=3D"MsoNormal">Is anyone out there using remote support software su=
ch as Bomgar, TeamViewer, LogMeIn? How is it working for you?</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Richard Davis&nbsp;&nbsp;&nbsp;&nbsp; </p>
<p class=3D"MsoNormal">Lead Customer Support Technician</p>
<p class=3D"MsoNormal">California Baptist University</p>
<p class=3D"MsoNormal">&nbsp;</p>
</div>
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<p>
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