[26885] in resnet
Re: interview questions for Network/Systems Admin types
daemon@ATHENA.MIT.EDU (Albert Poracky)
Wed Oct 19 11:21:32 2011
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Date: Wed, 19 Oct 2011 10:19:47 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Albert Poracky <Albert.Poracky@valpo.edu>
To: RESNET-L@listserv.nd.edu
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Those are some pretty darn good questions.
Al Poracky
Help Desk/Technical Support
Office of Information Technology
Valparaiso University
219-464-6650
>>> Stacey Kimmel-Smith <sek2@LEHIGH.EDU> 10/19/2011 10:09 AM >>>
Hi,
These questions were aimed at a "jack of all trades" type help desk
position we have on the books. It has been a good way to make a first
cut for us...
Describe the differences between Plain Text and HTML e-mail and the
associated advantages and disadvantages. What role does the registry
play in Windows? Imagine you are working at the Help Desk and receive a
call from a client stating “My Internet is broken”. Pretend I am the
client, and help me troubleshoot the issue. How would you deal with a
forgotten BIOS password? Describe the differences between IMAP and POP
e-mail and the associated advantages and disadvantages. What is a
foreign key and how could it be used? Help the search committee
understand the depth and detail of your technical knowledge by
explaining to us what happens behind the scenes when you type
www.google.com ( http://www.google.com/ ) into a web browser.
Describe public / private key encryption and what you might use it for.
What is the difference between TCP and UDP. When / why to use one or the
other? Please explain the similarities and differences between hubs,
switches, and routers.
Stacey Kimmel-Smith
Lehigh University
On Wed, Oct 19, 2011 at 10:52 AM, Willem Van Dam <wvandam@fau.edu>
wrote:
I always ask if they are willing to tell me what the homepage on their
browser is ;)
Willem van Dam
Coor. Computer Sys. Control.
Department of Housing and Residential Life.
Florida Atlantic University.
Building 46, Room 238
1900 Dade Ave.
Boca Raton, FL 33431
(561) 297-0109 ( tel:%28561%29%20297-0109 )
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of
Crowe, Sheila
Sent: Tuesday, October 18, 2011 6:46 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: interview questions for Network/Systems Admin types
Does anyone have a set of interview questions that you would ask of a
candidate for a Network and Systems Administrator position that you are
willing to share? I have not interviewed candidates for this job in a
quite a while. BTW, if any of you are interested in moving to or
relocating within Montana, contact me off list.
Best regards,
Sheila Crowe
Director, Montana State University ResNet/Auxiliary Services
406.994.4230 ( tel:406.994.4230 )
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<DIV>Those are some pretty darn good questions.</DIV>
<DIV> </DIV>
<DIV>
<DIV><FONT face=3DTahoma>Al Poracky</FONT></DIV>
<DIV><FONT face=3DTahoma>Help Desk/Technical Support</FONT></DIV>
<DIV><FONT face=3DTahoma>Office of Information Technology</FONT></DIV>
<DIV><FONT face=3DTahoma>Valparaiso University</FONT></DIV>
<DIV><FONT face=3DTahoma>219-464-6650</FONT></DIV><BR><BR>>>> =
Stacey Kimmel-Smith <sek2@LEHIGH.EDU> 10/19/2011 10:09 AM >>>=
;<BR></DIV>
<DIV>Hi,</DIV>
<DIV></DIV>
<DIV>These questions were aimed at a "jack of all trades" type help desk =
position we have on the books. It has been a good way to make a first cut =
for us...</DIV>
<DIV></DIV>
<OL id=3Dinternal-source-marker_0.4841701662597846>
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
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HTML e-mail and the associated advantages and disadvantages.</SPAN>=20
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
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#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">What role does the registry play in Windows?</SPAN>=
=20
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none"><SPAN style=3D"BACKGROUND-COLOR: transparent; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">Imagine you are working at the Help Desk and =
receive a call from a client stating =E2=80=9CMy Internet is broken=E2=80=
=9D. Pretend I am the client, and help me troubleshoot the issue.</SPAN>=20=
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none"><SPAN style=3D"BACKGROUND-COLOR: transparent; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">How would you deal with a forgotten BIOS password?</=
SPAN>=20
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none"><SPAN style=3D"BACKGROUND-COLOR: transparent; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">Describe the differences between IMAP and POP =
e-mail and the associated advantages and disadvantages.</SPAN>=20
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none"><SPAN style=3D"BACKGROUND-COLOR: transparent; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">What is a foreign key and how could it be used?</SPA=
N>=20
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none"><SPAN style=3D"BACKGROUND-COLOR: transparent; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">Help the search committee understand the depth and =
detail of your technical knowledge by explaining to us what happens behind =
the scenes when you type</SPAN><A href=3D"http://www.google.com/"><SPAN =
style=3D"BACKGROUND-COLOR: transparent; FONT-VARIANT: normal; FONT-STYLE: =
normal; FONT-FAMILY: Arial; COLOR: #000000; FONT-SIZE: 11pt; VERTICAL-ALIGN=
: baseline; FONT-WEIGHT: normal; TEXT-DECORATION: none"> </SPAN><SPAN =
style=3D"BACKGROUND-COLOR: transparent; FONT-VARIANT: normal; FONT-STYLE: =
normal; FONT-FAMILY: Arial; COLOR: #000099; FONT-SIZE: 11pt; VERTICAL-ALIGN=
: baseline; FONT-WEIGHT: normal; TEXT-DECORATION: underline">www.google.com=
</SPAN></A><SPAN style=3D"BACKGROUND-COLOR: transparent; FONT-VARIANT: =
normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: #000000; FONT-SIZE: =
11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; TEXT-DECORATION: =
none"> into a web browser.</SPAN>=20
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none"><SPAN style=3D"BACKGROUND-COLOR: transparent; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">Describe public / private key encryption and what =
you might use it for.</SPAN>=20
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none"><SPAN style=3D"BACKGROUND-COLOR: transparent; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">What is the difference between TCP and UDP. When / =
why to use one or the other?</SPAN>=20
<LI style=3D"BACKGROUND-COLOR: transparent; LIST-STYLE-TYPE: decimal; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none"><SPAN style=3D"BACKGROUND-COLOR: transparent; =
FONT-VARIANT: normal; FONT-STYLE: normal; FONT-FAMILY: Arial; COLOR: =
#000000; FONT-SIZE: 11pt; VERTICAL-ALIGN: baseline; FONT-WEIGHT: normal; =
TEXT-DECORATION: none">Please explain the similarities and differences =
between hubs, switches, and routers.</SPAN> </LI></OL>
<DIV><BR>Stacey Kimmel-Smith</DIV>
<DIV>Lehigh University<BR></DIV>
<DIV class=3Dgmail_quote>On Wed, Oct 19, 2011 at 10:52 AM, Willem Van Dam =
<SPAN dir=3Dltr><<A href=3D"mailto:wvandam@fau.edu">wvandam@fau.edu</A>&=
gt;</SPAN> wrote:<BR>
<BLOCKQUOTE style=3D"BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px =
0.8ex; PADDING-LEFT: 1ex" class=3Dgmail_quote>
<DIV lang=3DEN-US link=3D"blue" vlink=3D"purple">
<DIV>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d">I always ask if they =
are willing to tell me what the homepage on their browser is ;)<U></U><U></=
U></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d"><U></U><U></U></SPAN></=
P>
<DIV>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d">Willem van Dam<U></U><U=
></U></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d">Coor. Computer Sys. =
Control.<U></U><U></U></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d">Department of Housing =
and Residential Life.<U></U><U></U></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d">Florida Atlantic =
University.<U></U><U></U></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d">Building 46, Room =
238<U></U><U></U></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d">1900 Dade Ave.<U></U><U=
></U></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d">Boca Raton, FL =
33431<U></U><U></U></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d"><A href=3D"tel:%28561%2=
9%20297-0109" target=3D_blank value=3D"+15612970109">(561) 297-0109</A><U><=
/U><U></U></SPAN></P></DIV>
<P class=3DMsoNormal><SPAN style=3D"COLOR: #1f497d"><U></U><U></U></SPAN></=
P>
<DIV>
<DIV style=3D"BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; =
PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: =
#b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
<P class=3DMsoNormal><B><SPAN style=3D"FONT-SIZE: 10pt">From:</SPAN></B><SP=
AN style=3D"FONT-SIZE: 10pt"> Resnet Forum [mailto:<A href=3D"mailto:RESNET=
-L@LISTSERV.ND.EDU" target=3D_blank>RESNET-L@LISTSERV.ND.EDU</A>] <B>On =
Behalf Of </B>Crowe, Sheila<BR><B>Sent:</B> Tuesday, October 18, 2011 6:46 =
PM<BR><B>To:</B> <A href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D_blan=
k>RESNET-L@LISTSERV.ND.EDU</A><BR><B>Subject:</B> interview questions for =
Network/Systems Admin types<U></U><U></U></SPAN></P></DIV></DIV>
<DIV>
<DIV></DIV>
<DIV class=3Dh5>
<P class=3DMsoNormal><U></U><U></U></P>
<P class=3DMsoNormal>Does anyone have a set of interview questions that =
you would ask of a candidate for a Network and Systems Administrator =
position that you are willing to share? I have not interviewed candidates =
for this job in a quite a while. BTW, if any of you are interested in =
moving to or relocating within Montana, contact me off list. <U></U><U></U>=
</P>
<P class=3DMsoNormal><U></U><U></U></P>
<P class=3DMsoNormal>Best regards,<U></U><U></U></P>
<P class=3DMsoNormal><U></U><U></U></P>
<P class=3DMsoNormal>Sheila Crowe<U></U><U></U></P>
<P class=3DMsoNormal>Director, Montana State University ResNet/Auxiliary =
Services<U></U><U></U></P>
<P class=3DMsoNormal><A href=3D"tel:406.994.4230" target=3D_blank =
value=3D"+14069944230">406.994.4230</A><U></U><U></U></P>
<P class=3DMsoNormal><U></U><U></U></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: 'Times New Roman', =
'serif'; FONT-SIZE: 12pt">_________________________________________________=
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