[26861] in resnet
Re: Labstats
daemon@ATHENA.MIT.EDU (L Garner)
Fri Oct 14 09:37:35 2011
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Message-ID: <LISTSERV%201110140927070692.44C5@LISTSERV.ND.EDU>
Date: Fri, 14 Oct 2011 09:27:07 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: L Garner <garnerl@KENYON.EDU>
To: RESNET-L@listserv.nd.edu
Kenyon acquired a labstats license a couple of years ago. Labstats 4 did
everything we needed. Labstats 5 has not done anything we needed. Knowing
what I know now, I would not upgrade until they get the program fixed. I do
believe they will get it fixed, but I don't know when.
At this time, the majority of our installed clients ahve the client service
set to "Disabled" because they were dropping the machines off the
network--kinda. One could log onto the machine using Remote Desktop, but
there were no network drives and no internet. A restart would 'fix' this,
but if the machine was not in constant use, it would drop off again. I
think they've got that fixed, but the few client we have are not reporting
application use back to the server so Labstats reports that no one has run
an apps such as Word or a web browser. We're a college. What do you think
the odd of this being true are?
Version 5 is a complete rewrite. I feel like we've been in a Beta test, but
in a production environment. It's not been a very pleasant experience.
Knowing what I do now, I would have moved only ONE lab in June to the new
version of software. It would NOT be a lab where instruction occurred. If
no problems showed up, I would move some additional labs in January.
If you need additional info, let me know.
LDGarner
garnerl@kenyon.edu
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