[26847] in resnet
Re: Student worker technical skills survey (this is not a survey)
daemon@ATHENA.MIT.EDU (Richard Davis)
Thu Oct 13 10:14:09 2011
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Date: Thu, 13 Oct 2011 14:09:29 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Richard Davis <rdavis@CALBAPTIST.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <4E931990020000AB00014695@gwiaclients.wooster.edu>
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Hi John, This would possibly be a great resource. Please let us know if you=
can share this documentation. Thanks.
Richard Davis
Lead Customer Support Technician
Information & Technology Services
California Baptist University
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of John Shat=
zer
Sent: Monday, October 10, 2011 1:13 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Student worker technical skills survey (this is not a survey)
We have a couple of rather extensive training manuals that we use. After c=
ompleting them the students then take a multiple choice 55 question exam us=
ing select survey.
John Shatzer
User Support Specialist
The College of Wooster
>>> Richard Davis <rdavis@calbaptist.edu<mailto:rdavis@calbaptist.edu>> 9/3=
0/2011 05:12 PM >>>
I am curious if anyone out there has developed a technical skills survey fo=
r their student workers. We are trying to identify what students in out dep=
artment possess what skills, and what skills they do not possess, but would=
like to get trained on as it pertains to their jobs in I.T.
Any info or ideas would be appreciated.
Richard Davis
Lead Customer Support Technician
Information & Technology Services
California Baptist University
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<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Hi John, This would po=
ssibly be a great resource. Please let us know if you can share this docume=
ntation. Thanks.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Richard Davis <o:p></o=
:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Lead Customer Support =
Technician
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Information & Tech=
nology Services
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">California Baptist Uni=
versity</span>
<o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa=
n></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>John Shatzer<br>
<b>Sent:</b> Monday, October 10, 2011 1:13 PM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Re: Student worker technical skills survey (this is not a s=
urvey)<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p style=3D"margin:0in;margin-bottom:.0001pt"><span style=3D"font-family:&q=
uot;Lucida Grande","serif"">We have a couple of rather exten=
sive training manuals that we use. After completing them the students=
then take a multiple choice 55 question exam using select survey.
</span><br>
<br>
<span style=3D"font-family:"Lucida Grande","serif""><br=
>
John Shatzer <br>
User Support Specialist <br>
The College of Wooster <br>
<br>
<br>
</span>>>> Richard Davis <<a href=3D"mailto:rdavis@calbaptist.e=
du">rdavis@calbaptist.edu</a>> 9/30/2011 05:12 PM >>><o:p></o:p=
></p>
<div>
<p class=3D"MsoNormal">I am curious if anyone out there has developed a tec=
hnical skills survey for their student workers. We are trying to identify w=
hat students in out department possess what skills, and what skills they do=
not possess, but would like to get
trained on as it pertains to their jobs in I.T. <o:p></o:p></p>
<p class=3D"MsoNormal">Any info or ideas would be appreciated. <o:p></o:p><=
/p>
<p class=3D"MsoNormal"> <o:p></o:p></p>
<p class=3D"MsoNormal">Richard Davis <o:p></o:p></p>
<p class=3D"MsoNormal">Lead Customer Support Technician <o:p></o:p></p>
<p class=3D"MsoNormal">Information & Technology Services <o:p></o:p></p=
>
<p class=3D"MsoNormal">California Baptist University <o:p></o:p></p>
<p class=3D"MsoNormal"> <o:p></o:p></p>
<p class=3D"MsoNormal"> <o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:"Ti=
mes New Roman","serif"">____________________________________=
_______________ You are subscribed to the ResNet-L mailing list.
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