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Re: Student worker technical skills survey (this is not a survey)

daemon@ATHENA.MIT.EDU (Sandy Verhoef)
Tue Oct 11 09:43:39 2011

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Date:         Tue, 11 Oct 2011 13:39:44 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Sandy Verhoef <VERHOEFS@central.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <94069623C5BA784884D6112993A99AF1272E83A7D4@exch-mb2.AD.NCCU.EDU>

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I'd be interested as well.

Sandra Verhoef
IT Services
Computer Help Center
Software Training and Support Specialist
641.628.7692



From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of White, Ma=
rian
Sent: Tuesday, October 11, 2011 8:34 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Student worker technical skills survey (this is not a survey)

Please add me to the list.

Thanks

Marian White
Student Technology Support Manager
North Carolina Central University
mwhite@nccu.edu<mailto:mwhite@nccu.edu>
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU]<mailto:[mailto:RESNET-=
L@LISTSERV.ND.EDU]> On Behalf Of Betsy Black
Sent: Tuesday, October 11, 2011 9:16 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: Student worker technical skills survey (this is not a survey)

Me too, please!  Thanks!

Betsy


>>> Matt Hughes <hughesma@LUTHER.EDU<mailto:hughesma@LUTHER.EDU>> 10/10/201=
1 11:19 PM >>>
Throw on another interested party.  Thanks.

Matt Hughes
LIS Technology Help Desk Lead
Luther College

On Oct 10, 2011, at 10:13 PM, "Foerst, Daniel P." <FOERST@cua.edu<mailto:FO=
ERST@cua.edu>> wrote:

> Hi John,
>
> I would be very interested as well.
>
> Thanks!
>
> -dan
>
> Assistant Director, Networks & Security
> The Catholic University of America
>
> From: Charlie Teater <cteater@boisestate.edu<mailto:cteater@boisestate.ed=
u<mailto:cteater@boisestate.edu%3cmailto:cteater@boisestate.edu>>>
> Reply-To: ResNet ListServ <RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTS=
ERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU%3cmailto:RESNET-L@LISTSERV.ND.ED=
U>>>
> Date: Mon, 10 Oct 2011 16:52:44 -0600
> To: ResNet ListServ <RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND=
.EDU<mailto:RESNET-L@LISTSERV.ND.EDU%3cmailto:RESNET-L@LISTSERV.ND.EDU>>>
> Subject: Re: Student worker technical skills survey (this is not a survey=
)
>
> John,
> I would also like to see your manual and questions if possible.
>
> Thanks
> Charlie Teater
> IT Systems Coordinator
> University Housing
> Boise State University
>
>
> On Mon, Oct 10, 2011 at 2:13 PM, John Shatzer <jshatzer@wooster.edu<mailt=
o:jshatzer@wooster.edu<mailto:jshatzer@wooster.edu%3cmailto:jshatzer@wooste=
r.edu>>> wrote:
>
> We have a couple of rather extensive training manuals that we use.  After=
 completing them the students then take a multiple choice 55 question exam =
using select survey.
>
>
> John Shatzer
> User Support Specialist
> The College of Wooster
>
>
>>>> Richard Davis <rdavis@calbaptist.edu<mailto:rdavis@calbaptist.edu<mail=
to:rdavis@calbaptist.edu%3cmailto:rdavis@calbaptist.edu>>> 9/30/2011 05:12 =
PM >>>
> I am curious if anyone out there has developed a technical skills survey =
for their student workers. We are trying to identify what students in out d=
epartment possess what skills, and what skills they do not possess, but wou=
ld like to get trained on as it pertains to their jobs in I.T.
> Any info or ideas would be appreciated.
>
> Richard Davis
> Lead Customer Support Technician
> Information & Technology Services
> California Baptist University
>
>
> ___________________________________________________ You are subscribed to=
 the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to http://LISTSERV.N=
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 the ResNet-L mailing list.
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>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives,
> go to http://LISTSERV.ND.EDU/archives/resnet-l.html
> ___________________________________________________

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<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1F497D">I&#8217;d be interested a=
s well.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span><=
/p>
<p class=3D"MsoNormal" style=3D"margin:0in;margin-bottom:.0001pt"><b><i><sp=
an style=3D"font-size:11.0pt;font-family:&quot;Copperplate Gothic Light&quo=
t;,&quot;sans-serif&quot;;color:#17365D">Sandra Verhoef<o:p></o:p></span></=
i></b></p>
<p class=3D"MsoNormal" style=3D"margin:0in;margin-bottom:.0001pt"><b><i><sp=
an style=3D"font-size:11.0pt;font-family:&quot;Copperplate Gothic Light&quo=
t;,&quot;sans-serif&quot;;color:#17365D">IT Services<o:p></o:p></span></i><=
/b></p>
<p class=3D"MsoNormal" style=3D"margin:0in;margin-bottom:.0001pt"><b><i><sp=
an style=3D"font-size:11.0pt;font-family:&quot;Copperplate Gothic Light&quo=
t;,&quot;sans-serif&quot;;color:#17365D">Computer Help Center<o:p></o:p></s=
pan></i></b></p>
<p class=3D"MsoNormal" style=3D"margin:0in;margin-bottom:.0001pt"><b><i><sp=
an style=3D"font-size:11.0pt;font-family:&quot;Copperplate Gothic Light&quo=
t;,&quot;sans-serif&quot;;color:#17365D">Software Training and Support Spec=
ialist<o:p></o:p></span></i></b></p>
<p class=3D"MsoNormal" style=3D"margin:0in;margin-bottom:.0001pt"><b><i><sp=
an style=3D"font-size:11.0pt;font-family:&quot;Copperplate Gothic Light&quo=
t;,&quot;sans-serif&quot;;color:#17365D">641.628.7692<o:p></o:p></span></i>=
</b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span><=
/p>
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<b><span style=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;san=
s-serif&quot;">From:</span></b><span style=3D"font-size:10.0pt;font-family:=
&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Resnet Forum [mailto:RESNET-L@L=
ISTSERV.ND.EDU]
<b>On Behalf Of </b>White, Marian<br>
<b>Sent:</b> Tuesday, October 11, 2011 8:34 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Re: Student worker technical skills survey (this is not a s=
urvey)<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal" style=3D"margin-left:.5in"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal" style=3D"margin-left:.5in"><span style=3D"font-size:=
11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D=
">Please add me to the list.<o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"margin-left:.5in"><span style=3D"font-size:=
11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D=
"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-=
serif&quot;;color:#1F497D">Thanks
<o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-=
serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-=
serif&quot;;color:#1F497D">Marian White<o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-=
serif&quot;;color:#1F497D">Student Technology Support Manager<o:p></o:p></s=
pan></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-=
serif&quot;;color:#1F497D">North Carolina Central University<o:p></o:p></sp=
an></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-=
serif&quot;;color:#1F497D"><a href=3D"mailto:mwhite@nccu.edu">mwhite@nccu.e=
du</a><o:p></o:p></span></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<b><span style=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;san=
s-serif&quot;">From:</span></b><span style=3D"font-size:10.0pt;font-family:=
&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Resnet Forum
<a href=3D"mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTS=
ERV.ND.EDU]</a>
<b>On Behalf Of </b>Betsy Black<br>
<b>Sent:</b> Tuesday, October 11, 2011 9:16 AM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a><br>
<b>Subject:</b> Re: Student worker technical skills survey (this is not a s=
urvey)<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal" style=3D"margin-left:.5in"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-s=
erif&quot;">Me too, please!&nbsp; Thanks!<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-s=
erif&quot;">&nbsp;<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-s=
erif&quot;">Betsy<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:0in;margin-right:0in;mar=
gin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt">
<span style=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-s=
erif&quot;"><br>
<br>
&gt;&gt;&gt; Matt Hughes &lt;<a href=3D"mailto:hughesma@LUTHER.EDU">hughesm=
a@LUTHER.EDU</a>&gt; 10/10/2011 11:19 PM &gt;&gt;&gt;<br>
Throw on another interested party.&nbsp; Thanks.<br>
<br>
Matt Hughes<br>
LIS Technology Help Desk Lead<br>
Luther College<br>
<br>
On Oct 10, 2011, at 10:13 PM, &quot;Foerst, Daniel P.&quot; &lt;<a href=3D"=
mailto:FOERST@cua.edu">FOERST@cua.edu</a>&gt; wrote:<br>
<br>
&gt; Hi John,<br>
&gt; <br>
&gt; I would be very interested as well.<br>
&gt; <br>
&gt; Thanks!<br>
&gt; <br>
&gt; -dan<br>
&gt; <br>
&gt; Assistant Director, Networks &amp; Security<br>
&gt; The Catholic University of America<br>
&gt; <br>
&gt; From: Charlie Teater &lt;<a href=3D"mailto:cteater@boisestate.edu%3cma=
ilto:cteater@boisestate.edu">cteater@boisestate.edu&lt;mailto:cteater@boise=
state.edu</a>&gt;&gt;<br>
&gt; Reply-To: ResNet ListServ &lt;<a href=3D"mailto:RESNET-L@LISTSERV.ND.E=
DU%3cmailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU&lt;mailto:RE=
SNET-L@LISTSERV.ND.EDU</a>&gt;&gt;<br>
&gt; Date: Mon, 10 Oct 2011 16:52:44 -0600<br>
&gt; To: ResNet ListServ &lt;<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU%3cm=
ailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU&lt;mailto:RESNET-L=
@LISTSERV.ND.EDU</a>&gt;&gt;<br>
&gt; Subject: Re: Student worker technical skills survey (this is not a sur=
vey)<br>
&gt; <br>
&gt; John,<br>
&gt; I would also like to see your manual and questions if possible.<br>
&gt; <br>
&gt; Thanks<br>
&gt; Charlie Teater<br>
&gt; IT Systems Coordinator<br>
&gt; University Housing<br>
&gt; Boise State University<br>
&gt; <br>
&gt; <br>
&gt; On Mon, Oct 10, 2011 at 2:13 PM, John Shatzer &lt;<a href=3D"mailto:js=
hatzer@wooster.edu%3cmailto:jshatzer@wooster.edu">jshatzer@wooster.edu&lt;m=
ailto:jshatzer@wooster.edu</a>&gt;&gt; wrote:<br>
&gt; <br>
&gt; We have a couple of rather extensive training manuals that we use.&nbs=
p; After completing them the students then take a multiple choice 55 questi=
on exam using select survey.<br>
&gt; <br>
&gt; <br>
&gt; John Shatzer<br>
&gt; User Support Specialist<br>
&gt; The College of Wooster<br>
&gt; <br>
&gt; <br>
&gt;&gt;&gt;&gt; Richard Davis &lt;<a href=3D"mailto:rdavis@calbaptist.edu%=
3cmailto:rdavis@calbaptist.edu">rdavis@calbaptist.edu&lt;mailto:rdavis@calb=
aptist.edu</a>&gt;&gt; 9/30/2011 05:12 PM &gt;&gt;&gt;<br>
&gt; I am curious if anyone out there has developed a technical skills surv=
ey for their student workers. We are trying to identify what students in ou=
t department possess what skills, and what skills they do not possess, but =
would like to get trained on as it
 pertains to their jobs in I.T.<br>
&gt; Any info or ideas would be appreciated.<br>
&gt; <br>
&gt; Richard Davis<br>
&gt; Lead Customer Support Technician<br>
&gt; Information &amp; Technology Services<br>
&gt; California Baptist University<br>
&gt; <br>
&gt; <br>
&gt; ___________________________________________________ You are subscribed=
 to the ResNet-L mailing list.<br>
&gt; <br>
&gt; To subscribe, unsubscribe or search the archives, go to <a href=3D"htt=
p://LISTSERV.ND.EDU/archives/resnet-l.html">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
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