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Re: Student worker technical skills survey (this is not a survey)

daemon@ATHENA.MIT.EDU (Mary Ryan)
Tue Oct 11 09:39:46 2011

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Date:         Tue, 11 Oct 2011 08:36:08 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Mary Ryan <ryanm@webster.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <94069623C5BA784884D6112993A99AF1272E83A7D4@exch-mb2.AD.NCCU.EDU>

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I wouldn't mind being added as well J

Mary Ryan

Assistant Director, Help Desk & ResTech 
Webster University
314-246-8753
ryanm@webster.edu 

 

From: Resnet Forum [mailto:RESNET-L@listserv.nd.edu] On Behalf Of White,
Marian
Sent: Tuesday, October 11, 2011 8:34 AM
To: RESNET-L@listserv.nd.edu
Subject: Re: Student worker technical skills survey (this is not a survey)

 

Please add me to the list.

 

Thanks 

 

Marian White

Student Technology Support Manager

North Carolina Central University

mwhite@nccu.edu

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Betsy
Black
Sent: Tuesday, October 11, 2011 9:16 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Student worker technical skills survey (this is not a survey)

 

Me too, please!  Thanks!

 

Betsy



>>> Matt Hughes <hughesma@LUTHER.EDU> 10/10/2011 11:19 PM >>>
Throw on another interested party.  Thanks.

Matt Hughes
LIS Technology Help Desk Lead
Luther College

On Oct 10, 2011, at 10:13 PM, "Foerst, Daniel P." <FOERST@cua.edu> wrote:

> Hi John,
> 
> I would be very interested as well.
> 
> Thanks!
> 
> -dan
> 
> Assistant Director, Networks & Security
> The Catholic University of America
> 
> From: Charlie Teater <cteater@boisestate.edu
<mailto:cteater@boisestate.edu%3cmailto:cteater@boisestate.edu>
<mailto:cteater@boisestate.edu>>
> Reply-To: ResNet ListServ <RESNET-L@LISTSERV.ND.EDU
<mailto:RESNET-L@LISTSERV.ND.EDU%3cmailto:RESNET-L@LISTSERV.ND.EDU>
<mailto:RESNET-L@LISTSERV.ND.EDU>>
> Date: Mon, 10 Oct 2011 16:52:44 -0600
> To: ResNet ListServ <RESNET-L@LISTSERV.ND.EDU
<mailto:RESNET-L@LISTSERV.ND.EDU%3cmailto:RESNET-L@LISTSERV.ND.EDU>
<mailto:RESNET-L@LISTSERV.ND.EDU>>
> Subject: Re: Student worker technical skills survey (this is not a survey)
> 
> John,
> I would also like to see your manual and questions if possible.
> 
> Thanks
> Charlie Teater
> IT Systems Coordinator
> University Housing
> Boise State University
> 
> 
> On Mon, Oct 10, 2011 at 2:13 PM, John Shatzer <jshatzer@wooster.edu
<mailto:jshatzer@wooster.edu%3cmailto:jshatzer@wooster.edu>
<mailto:jshatzer@wooster.edu>> wrote:
> 
> We have a couple of rather extensive training manuals that we use.  After
completing them the students then take a multiple choice 55 question exam
using select survey.
> 
> 
> John Shatzer
> User Support Specialist
> The College of Wooster
> 
> 
>>>> Richard Davis <rdavis@calbaptist.edu
<mailto:rdavis@calbaptist.edu%3cmailto:rdavis@calbaptist.edu>
<mailto:rdavis@calbaptist.edu>> 9/30/2011 05:12 PM >>>
> I am curious if anyone out there has developed a technical skills survey
for their student workers. We are trying to identify what students in out
department possess what skills, and what skills they do not possess, but
would like to get trained on as it pertains to their jobs in I.T.
> Any info or ideas would be appreciated.
> 
> Richard Davis
> Lead Customer Support Technician
> Information & Technology Services
> California Baptist University
> 
> 
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tom:.75pt'><div class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>I wouldn&#8217;t mind being added as well </span><span =
style=3D'font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><s=
pan =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p></o:p></span></p><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Mary Ryan<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'=
>Assistant Director, Help Desk &amp; ResTech</span><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> <br></span><span =
style=3D'font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'=
>Webster University<br>314-246-8753<br>ryanm@webster.edu </span><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p></o:p></span></p></div><p class=3DMsoNormal><span =
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0in 0in'><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum [mailto:RESNET-L@listserv.nd.edu] <b>On Behalf Of =
</b>White, Marian<br><b>Sent:</b> Tuesday, October 11, 2011 8:34 =
AM<br><b>To:</b> RESNET-L@listserv.nd.edu<br><b>Subject:</b> Re: Student =
worker technical skills survey (this is not a =
survey)<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Please add me to the list.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Thanks <o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Marian White<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Student Technology Support Manager<o:p></o:p></span></p><p =
class=3DMsoNormal style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>North Carolina Central University<o:p></o:p></span></p><p =
class=3DMsoNormal style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>mwhite@nccu.edu<o:p></o:p></span></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Betsy =
Black<br><b>Sent:</b> Tuesday, October 11, 2011 9:16 AM<br><b>To:</b> =
RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: Student worker technical =
skills survey (this is not a survey)<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Me too, =
please!&nbsp; Thanks!<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>&nbsp;<o:p><=
/o:p></span></p></div><div><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Betsy<o:p></=
o:p></span></p></div><div><p class=3DMsoNormal =
style=3D'margin:0in;margin-bottom:.0001pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br><br>&gt;=
&gt;&gt; Matt Hughes &lt;<a =
href=3D"mailto:hughesma@LUTHER.EDU">hughesma@LUTHER.EDU</a>&gt; =
10/10/2011 11:19 PM &gt;&gt;&gt;<br>Throw on another interested =
party.&nbsp; Thanks.<br><br>Matt Hughes<br>LIS Technology Help Desk =
Lead<br>Luther College<br><br>On Oct 10, 2011, at 10:13 PM, =
&quot;Foerst, Daniel P.&quot; &lt;<a =
href=3D"mailto:FOERST@cua.edu">FOERST@cua.edu</a>&gt; wrote:<br><br>&gt; =
Hi John,<br>&gt; <br>&gt; I would be very interested as well.<br>&gt; =
<br>&gt; Thanks!<br>&gt; <br>&gt; -dan<br>&gt; <br>&gt; Assistant =
Director, Networks &amp; Security<br>&gt; The Catholic University of =
America<br>&gt; <br>&gt; From: Charlie Teater &lt;<a =
href=3D"mailto:cteater@boisestate.edu%3cmailto:cteater@boisestate.edu">ct=
eater@boisestate.edu&lt;mailto:cteater@boisestate.edu</a>&gt;&gt;<br>&gt;=
 Reply-To: ResNet ListServ &lt;<a =
href=3D"mailto:RESNET-L@LISTSERV.ND.EDU%3cmailto:RESNET-L@LISTSERV.ND.EDU=
">RESNET-L@LISTSERV.ND.EDU&lt;mailto:RESNET-L@LISTSERV.ND.EDU</a>&gt;&gt;=
<br>&gt; Date: Mon, 10 Oct 2011 16:52:44 -0600<br>&gt; To: ResNet =
ListServ &lt;<a =
href=3D"mailto:RESNET-L@LISTSERV.ND.EDU%3cmailto:RESNET-L@LISTSERV.ND.EDU=
">RESNET-L@LISTSERV.ND.EDU&lt;mailto:RESNET-L@LISTSERV.ND.EDU</a>&gt;&gt;=
<br>&gt; Subject: Re: Student worker technical skills survey (this is =
not a survey)<br>&gt; <br>&gt; John,<br>&gt; I would also like to see =
your manual and questions if possible.<br>&gt; <br>&gt; Thanks<br>&gt; =
Charlie Teater<br>&gt; IT Systems Coordinator<br>&gt; University =
Housing<br>&gt; Boise State University<br>&gt; <br>&gt; <br>&gt; On Mon, =
Oct 10, 2011 at 2:13 PM, John Shatzer &lt;<a =
href=3D"mailto:jshatzer@wooster.edu%3cmailto:jshatzer@wooster.edu">jshatz=
er@wooster.edu&lt;mailto:jshatzer@wooster.edu</a>&gt;&gt; wrote:<br>&gt; =
<br>&gt; We have a couple of rather extensive training manuals that we =
use.&nbsp; After completing them the students then take a multiple =
choice 55 question exam using select survey.<br>&gt; <br>&gt; <br>&gt; =
John Shatzer<br>&gt; User Support Specialist<br>&gt; The College of =
Wooster<br>&gt; <br>&gt; <br>&gt;&gt;&gt;&gt; Richard Davis &lt;<a =
href=3D"mailto:rdavis@calbaptist.edu%3cmailto:rdavis@calbaptist.edu">rdav=
is@calbaptist.edu&lt;mailto:rdavis@calbaptist.edu</a>&gt;&gt; 9/30/2011 =
05:12 PM &gt;&gt;&gt;<br>&gt; I am curious if anyone out there has =
developed a technical skills survey for their student workers. We are =
trying to identify what students in out department possess what skills, =
and what skills they do not possess, but would like to get trained on as =
it pertains to their jobs in I.T.<br>&gt; Any info or ideas would be =
appreciated.<br>&gt; <br>&gt; Richard Davis<br>&gt; Lead Customer =
Support Technician<br>&gt; Information &amp; Technology Services<br>&gt; =
California Baptist University<br>&gt; <br>&gt; <br>&gt; =
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