[26448] in resnet
Re: Virus/Malware Cleanup
daemon@ATHENA.MIT.EDU (Moore, Lisa)
Wed Jun 1 08:34:02 2011
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Message-ID: <3B5FC40A67EE764091949789F25B17C402D68880BECE@FSEMAIL.facultystaff.eku.edu>
Date: Wed, 1 Jun 2011 08:33:45 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Moore, Lisa" <Lisa.Moore@EKU.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <47EF7552AFC7BD4EB970A0DC7BC1F826040D2A3F@EX02.eup.edinboro.edu>
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Hi,
Actually I meant the student customer. :)
-Lisa
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Mr. Mark =
Lilly
Sent: Wednesday, June 01, 2011 8:21 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Virus/Malware Cleanup
We do a voluntary training session for our student techs before the fall mo=
ve in and then retrain as new removal methods are discovered.
Mark A. Lilly
StudentNet Manager
Technology & Communications
Edinboro University of Pennsylvania
mlilly@edinboro.edu<mailto:mlilly@edinboro.edu>
814-732-1071
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Moore, Lisa [Lis=
a.Moore@EKU.EDU]
Sent: Wednesday, June 01, 2011 8:12 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Virus/Malware Cleanup
Hi,
Does anyone require students to attend a training session or a one-on-one w=
ith a tech when you clean up the viruses and malware from their PCs to try =
to educate them about the problem?
Lisa Moore, M.A.
ResNet Coordinator-Information Technology
Instructor-Quality Enhancement Program's First Year Course
Eastern Kentucky University
http://www.resnet.eku.edu | twitter.com/EKUResNet<https://owa.edinboro.edu/=
owa/UrlBlockedError.aspx>
http://support.resnet.eku.edu
http://smartcomputing.eku.edu/ |twitter.com/brainycomputing<https://owa.edi=
nboro.edu/owa/UrlBlockedError.aspx>
859.622.3050
NOTE: IT @ EKU will NEVER request passwords or other personal information v=
ia email. Messages requesting such information are fraudulent and should be=
deleted.
CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attach=
ments are intended solely for the use of the addressee and may contain conf=
idential and privileged information. Any unauthorized review, use, disclosu=
re, or distribution is prohibited. If you are not the intended recipient, =
please immediately notify the sender and permanently delete and destroy all=
copies and printouts of this email message and/or attachments.
P Please consider the environment before you print this email
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'c=
olor:#1F497D'>Hi,<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'=
color:#1F497D'>Actually I meant the student customer. </span><span style=3D=
'font-family:Wingdings;color:#1F497D'>J</span><span style=3D'color:#1F497D'=
><o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497=
D'>-Lisa <o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1=
F497D'><o:p> </o:p></span></p><div><div style=3D'border:none;border-to=
p:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><s=
pan style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</spa=
n></b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> R=
esnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Mr. Mark =
Lilly<br><b>Sent:</b> Wednesday, June 01, 2011 8:21 AM<br><b>To:</b> RESNET=
-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: Virus/Malware Cleanup<o:p></o:p><=
/span></p></div></div><p class=3DMsoNormal><o:p> </o:p></p><div><p><sp=
an style=3D'font-family:"Arial","sans-serif";color:black'>We do a voluntary=
training session for our student techs before the fall move in and then re=
train as new removal methods are discovered.<o:p></o:p></span></p><div><p><=
span style=3D'font-family:"Arial","sans-serif";color:black'> <o:p></o:=
p></span></p><p class=3DMsoAutoSig><span style=3D'font-family:"Arial","sans=
-serif";color:black'> <o:p></o:p></span></p><div><p class=3DMsoAutoSig=
><span style=3D'font-size:16.0pt;font-family:"Brush Script MT";color:#94363=
4'>Mark A. Lilly</span><span style=3D'font-family:"Brush Script MT";color:b=
lack'><o:p></o:p></span></p><p class=3DMsoAutoSig><b><span style=3D'font-fa=
mily:"Calibri","sans-serif";color:#943634'>StudentNet Manager</span></=
b><span style=3D'font-family:"Brush Script MT";color:black'><o:p></o:p></sp=
an></p><p class=3DMsoAutoSig><b><span style=3D'font-family:"Calibri","sans-=
serif";color:#943634'>Technology & Communications</span></b><span style=
=3D'font-family:"Brush Script MT";color:black'><o:p></o:p></span></p><p cla=
ss=3DMsoAutoSig><b><span style=3D'font-family:"Calibri","sans-serif";color:=
#943634'>Edinboro University of Pennsylvania</span></b><span style=3D'=
font-family:"Brush Script MT";color:black'><o:p></o:p></span></p><p class=
=3DMsoAutoSig><b><span style=3D'font-family:"Calibri","sans-serif";color:#9=
43634'><a href=3D"mailto:mlilly@edinboro.edu">mlilly@edinboro.edu</a></span=
></b><span style=3D'font-family:"Brush Script MT";color:black'><o:p></o:p><=
/span></p><p class=3DMsoAutoSig><b><span style=3D'font-family:"Calibri","sa=
ns-serif";color:#943634'>814-732-1071</span></b><span style=3D'font-family:=
"Brush Script MT";color:black'><o:p></o:p></span></p><p class=3DMsoAutoSig>=
<span style=3D'font-family:"Brush Script MT";color:black'> <o:p></o:p>=
</span></p><p class=3DMsoAutoSig><span style=3D'font-size:10.0pt;font-famil=
y:"Tahoma","sans-serif";color:black'> <o:p></o:p></span></p></div></di=
v><div><div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><s=
pan style=3D'font-size:12.0pt;font-family:"Times New Roman","serif";color:b=
lack'><hr size=3D2 width=3D"100%" align=3Dcenter></span></div><div id=3Ddiv=
RpF213409><p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><span styl=
e=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:<=
/span></b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"=
;color:black'> Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Moore, =
Lisa [Lisa.Moore@EKU.EDU]<br><b>Sent:</b> Wednesday, June 01, 2011 8:12 AM<=
br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Virus/Malware Cle=
anup</span><span style=3D'font-size:12.0pt;font-family:"Times New Roman","s=
erif";color:black'><o:p></o:p></span></p></div><div><div><p class=3DMsoNorm=
al><span style=3D'color:black'>Hi,<o:p></o:p></span></p><p class=3DMsoNorma=
l><span style=3D'color:black'>Does anyone require students to attend a trai=
ning session or a one-on-one with a tech when you clean up the viruses and =
malware from their PCs to try to educate them about the problem? <o:p></o:p=
></span></p><p class=3DMsoNormal><span style=3D'color:black'> <o:p></o=
:p></span></p><p class=3DMsoNormal><span style=3D'color:black'> <o:p><=
/o:p></span></p><p class=3DMsoNormal><span style=3D'color:black'> <o:p=
></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font=
-family:Consolas;color:black'>Lisa Moore, M.A.</span><span style=3D'color:b=
lack'><o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:1=
0.0pt;font-family:Consolas;color:black'>ResNet Coordinator-Information Tech=
nology</span><span style=3D'color:black'><o:p></o:p></span></p><p class=3DM=
soNormal><span style=3D'font-size:10.0pt;font-family:Consolas;color:black'>=
Instructor-Quality Enhancement Program's First Year Course</span><span styl=
e=3D'color:black'><o:p></o:p></span></p><p class=3DMsoNormal><span style=3D=
'font-size:10.0pt;font-family:Consolas;color:black'>Eastern Kentucky Univer=
sity</span><span style=3D'color:black'><o:p></o:p></span></p><p class=3DMso=
Normal><span style=3D'font-size:10.0pt;font-family:Consolas;color:black'><a=
href=3D"http://www.resnet.eku.edu" target=3D"_blank">http://www.resnet.eku=
.edu</a> | <a href=3D"https://owa.edinboro.edu/owa/UrlBlockedError.aspx" ta=
rget=3D"_blank">twitter.com/EKUResNet</a> </span><span style=3D'color:black=
'><o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:10.0p=
t;font-family:Consolas;color:black'><a href=3D"http://support.resnet.eku.ed=
u" target=3D"_blank">http://support.resnet.eku.edu</a></span><span style=3D=
'color:black'><o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'fon=
t-size:10.0pt;font-family:Consolas;color:black'><a href=3D"http://smartcomp=
uting.eku.edu/" target=3D"_blank">http://smartcomputing.eku.edu/</a> |<a hr=
ef=3D"https://owa.edinboro.edu/owa/UrlBlockedError.aspx" target=3D"_blank">=
twitter.com/brainycomputing</a></span><span style=3D'color:black'><o:p></o:=
p></span></p><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-fami=
ly:Consolas;color:black'>859.622.3050</span><span style=3D'color:black'><o:=
p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:black'> <=
o:p></o:p></span></p><p class=3DMsoNormal><i><span style=3D'font-size:10.0p=
t;font-family:"Palatino Linotype","serif";color:maroon'>NOTE: IT @ EKU will=
NEVER request passwords or other personal information via email. Messages =
requesting such information are fraudulent and should be deleted.</span></i=
><span style=3D'color:black'><o:p></o:p></span></p><p class=3DMsoNormal><sp=
an style=3D'color:black'> <o:p></o:p></span></p><p class=3DMsoNormal><=
i><span style=3D'font-size:8.0pt;font-family:Consolas;color:black'>CONFIDEN=
TIALITY NOTICE: The contents of this e-mail message and any attachmen=
ts are intended solely for the use of the addressee and may contain confide=
ntial and privileged information. Any unauthorized review, use, disclosure,=
or distribution is prohibited. If you are not the intended recipient=
, please immediately notify the sender and permanently delete and destroy a=
ll copies and printouts of this email message and/or attachments.</span></i=
><span style=3D'color:black'><o:p></o:p></span></p><p class=3DMsoNormal><sp=
an style=3D'color:black'> <o:p></o:p></span></p><p class=3DMsoNormal><=
span style=3D'color:black'> </span><span style=3D'font-size:16.0pt;fon=
t-family:Webdings;color:green'>P</span><span style=3D'font-size:16.0pt;font=
-family:"Arial","sans-serif";color:green'> </span><span style=3D'font-=
size:10.0pt;color:green'>Please consider the environment before you print t=
his email</span><span style=3D'color:black'><o:p></o:p></span></p><p class=
=3DMsoNormal><span style=3D'color:black'> <o:p></o:p></span></p><p cla=
ss=3DMsoNormal><span style=3D'color:black'> <o:p></o:p></span></p></di=
v><p class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Times N=
ew Roman","serif";color:black'>____________________________________________=
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