[26296] in resnet
Re: Staplers and hole punches in the labs?
daemon@ATHENA.MIT.EDU (Osborne, Bruce W)
Fri Apr 29 08:18:30 2011
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Message-ID: <388A36C071DC684BAB4E53D59CC8FAD75FFE2880CD@LUEMS04VS.University.liberty.edu>
Date: Fri, 29 Apr 2011 08:18:09 -0400
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From: "Osborne, Bruce W" <bosborne@LIBERTY.EDU>
To: RESNET-L@listserv.nd.edu
I asked the End User Support Supervisor at our local 2-year community college how they handle this. At this college, the labs are generally assigned for use by a particular academic division. Here is their response.
As an IT department we don't get involved with this. This is more the realm of the academic divisions. However, I do know that the Business and Allied health division provides electric staplers in several of their labs. They handle maintenance and supplies for them
They have a full time lab attendant that spends most of her time in their open lab helping students with any problems they may encounter (usually software related, hardware problems or more serious software issues are forwarded to us in IT.) I believe part of her responsibilities also include making sure the printers in all Business and Allied Health labs have adequate paper and toner, staplers filled with staples, etc.
I thought the different perspective would be enlightening here.
Bruce Osborne
Wireless Network Engineer
IT Network Services
(434) 592-4229
LIBERTY UNIVERSITY
40 Years of Training Champions for Christ: 1971-2011
-----Original Message-----
From: Margaret Landsparger [mailto:margaret@mtu.edu]
Sent: Thursday, April 28, 2011 12:53 PM
Subject: Staplers and hole punches in the labs?
When I started at the university 11 years ago, it was in coordinating labs for our biggest department. I was put on the task of supplying the labs with staplers and hole punches. This has been an on going battle now with the various system admins and the students. I think the students feel that they are entitled to staplers and hole punches.
The university has had nothing but issues keeping working equipment in the labs. We are now re-evaluating if this is something that we should continue to fight with or just tell the students that it is not a service we will continue to support.
What does your university do? How do you deal with keeping staplers filled and in working condition or do you not have them available?
Thanks for your time.
Margaret
--
Margaret Landsparger
ResTech Coordinator
Michigan Technological University
(906) 487-1754
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