[26148] in resnet
Re: issues in wireless Only rooms
daemon@ATHENA.MIT.EDU (Frank Bulk)
Fri Apr 1 23:50:13 2011
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Date: Fri, 1 Apr 2011 22:48:01 -0500
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From: Frank Bulk <frnkblk@iname.com>
To: RESNET-L@listserv.nd.edu
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Jeremy:
Two questions:
a) Why did you launch without WPA/WPA2?
b) You write, " It's a difficult balance of budgeting for service
supplied, and the demand. Some think that they should have the speeds FIOS,
cable routers, and high speed DSL give them at home. Our service for the
students is a fraction of the monthly cost of these other services even
though we have added bandwidth and installed N based AP's." As you wrote,
schools spend a fraction per student of what the per person cost would be
for broadband at home. What precludes a school from providing equivalent or
better broadband speeds than their home?
Frank
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Hendricks,
Jeremy
Sent: Friday, April 01, 2011 1:41 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: issues in wireless Only rooms
We're a wired and wireless deployment as well. This is the first year we
have had full coverage of Aruba AP105's in all halls. We've been a wired
port per pillow rollout for many years now. Like Pete, I can answer where I
can.
1. Most support issues have been user error during signup to our home
grown registration system, or basic connection setup of their wireless from
being used at home. We had some issues having both wired and wireless
available in the buildings. We configured DHCP Snooping to stop personal
wireless routers from sending DHCP addresses when plugged in backwards, as
some areas are allowed wireless routers (Family Housing). Rogue access
points are identified and removed from the network. The most frustrating
issue we fought was laptops or other devices plugged into a network port
while still connected to the wireless. A network bridge occurred at times,
causing havoc in the building and problems with our captive portals.
Finally, after many calls to Aruba about the issue with no fix or
workaround, I configured Port Security to allow only 1 mac address at a
time. This put the port in an err-disable mode, disabling the port
activity. The ability to age out the disabled port after a time (30 minutes
currently) made administration easier since it allows connection resets
without a manual process. This connection is only reset if the port was
disabled due to multiple mac addresses detected from switch/hub use or
network bridging. Other reasons like fast link cycling or spanning tree
doesn't reset the connection, so we are informed about the trouble and can
investigate. Call volume is increased towards the beginning of each
semester until users are informed to turn off the wireless connection before
connecting to the wired port. Switches/hubs aren't allowed to be connected
so this solved multiple issues for us.
There have been the occasional problems with users being redirected to an AP
further away than an AP much closer, giving that user horrible signal
strength. We have a couple areas that need better coverage. This is all
part of tuning the system more, and changing the AP's from automatic signal
power to manual settings to boost the few areas that aren't covered very
well. A couple of AP's might be deployed after tuning efforts show a
possible need. Overall coverage is good, even with the brick/cinderblock
construction.
We left the wireless open with no encryption, and our home
grown wired/wireless registration system has worked well. Our connections
use captive portals authenticated through a RADIUS server at
central IT, mirrored from the University AD. This made password problems or
changes at the AD controlled by central IT. It is easier to have
centralized management of accounts since they use the same
credentials everywhere.
Some devices can't connect to the wireless due to not having
a web browser to connect to the captive portal. Once a wired port is
registered, it stays active without the need to authenticate when
used. They are directed to use the wired port for streaming media, gaming,
etc. after registering with a capable device. Students are warned during
the process that the wireless is an open system, and for more
secure access, to use the wired port. Open wireless has security concerns,
but for our first year we wanted as many devices to function as possible
without multiple SSID's to setup and troubleshoot.
Wired support issues are usually bad jacks or some problem
causing the port to disable. All are easy fixes and don't take much time to
support. We don't have plans to scale back our port count. Remote
registration saves time the administrating physical connections, constant
changes, and documentation. Once a user registers for a network port, they
are responsible for all usage of that port.
2. Devices without web browsers would be an issue if we went wireless
only in a building. We'd have to come up with a different business model
for administration, and a lot of devices only have a network port instead of
wireless options.
3. Currently, port usage averages about 50%. With streaming media,
and the addition of multiple devices per user becoming more prevalent, the
students use anything available to them. IP management was tricky at first
to get the DHCP lease length set. I believe this is the beginning of the
storm as we all see increases in consumption from streaming media, multiple
device use at the same time, and the next unknown technology will keep us
all on our toes. Even wireless vendors have started to work around device
specific issues like iPads and iTouch products. Gaming, desktops, and
secure transactions are all suggested using the wired port at this time. I
believe this is the beginning of the storm, as we see increases in bandwidth
consumption from streaming media, multiple device use at the same time, and
the next unknown technology. It's a difficult balance of budgeting for
service supplied, and the demand. Some think that they should have the
speeds FIOS, cable routers, and high speed DSL give them at home. Our
service for the students is a fraction of the monthly cost of these other
services even though we have added bandwidth and installed N based AP's.
Jeremy Hendricks
Montana State University
AUXSVS/ResNet
406-994-1929
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Peter P
Morrissey
Sent: Friday, April 01, 2011 6:31 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: issues in wireless Only rooms
We don't have any wireless only because we already had decent wired in the
dorms, so we just left it running.
I can answer some of the questions though.
1. It is rare for us to have a wired support issue. We also find that
wireless in general, is much harder to support than wired due to the fact
that clients don't always behave (mostly apple devices) drivers are often
not updated, and there are issues with interference from rogue devices. We
have gotten very good at tracking down rogues and getting them removed, but
it is extra support.
2. N/A
3. We have found that only about 15-20% of the ports are used in wired
and wireless rooms. The biggest issue are things like PS3's, Tivo's, Rokus',
Flat screen TV's and BlueRay players that now come with Ethernet connection
and the list goes on and on. The problem is that we use 802.1x and none of
these devices support it so we just tell people to plug in. I think there
are probably some gamers who want every possible edge in latency who also
plug in their computers. The other issue you will run into is wireless
printers. If you haven't had wireless there before, then you might not have
noticed but must printers now seem to come with WiFi and not one of them
supports 802.1x. During opening last fall we just bought a couple of hundred
long usb cables for about 2.00 a piece and gave them to people who had a
problem with that.
Pete M.
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of SHIH,
WENDY
Sent: Thursday, March 31, 2011 5:10 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: issues in wireless Only rooms
Hi,
Since wireless is the hot topic of the week.
We still have many buildings have wired connection only. But from this
coming August, we will provide wireless connection only in student rooms
due to the aging switches and the replacement cost will be too high on top
of the wireless installation. We plan to install only a handful of
switches, so users will have to request it and let us know why they need a
wired connection.
To prepare ahead, I would like to know:
1. Do you have more wireless support issues than wired issues at the
beginning of the semester?
2. If you only provide wireless, what kind of common issues do you
encounter? Do users complain about no ethernet ports?
2. If you still have both wired and wireless in rooms, please let me know
why users won't use wireless and the percentage of devices on wired ports.
Are they connected to ethernet only because their desktop or consoles don't
have the wireless built-in or because of other reasons such as speed and
reliability?
Thank you all in advance.
Wendy
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Jeremy:<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Two questions:<o:p></o:p></span></p><p class=3DMsoListParagraph =
style=3D'text-indent:-.25in;mso-list:l0 level1 lfo5'><![if =
!supportLists]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><span style=3D'mso-list:Ignore'>a)<span style=3D'font:7.0pt "Times =
New Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Why did you launch without WPA/WPA2? =
<o:p></o:p></span></p><p class=3DMsoListParagraph =
style=3D'text-indent:-.25in;mso-list:l0 level1 lfo5'><![if =
!supportLists]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><span style=3D'mso-list:Ignore'>b)<span style=3D'font:7.0pt "Times =
New Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>You write, “ It’s a difficult balance of budgeting for =
service supplied, and the demand. Some think that they should have the =
speeds FIOS, cable routers, and high speed DSL give them at home. =
Our service for the students is a fraction of the monthly cost of these =
other services even though we have added bandwidth and installed N based =
AP’s.” As you wrote, schools spend a fraction per =
student of what the per person cost would be for broadband at =
home. What precludes a school from providing equivalent or better =
broadband speeds than their home?<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Frank<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of =
</b>Hendricks, Jeremy<br><b>Sent:</b> Friday, April 01, 2011 1:41 =
PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: issues =
in wireless Only rooms<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>We’re a wired and wireless deployment as well. This is =
the first year we have had full coverage of Aruba AP105’s in all =
halls. We’ve been a wired port per pillow rollout for many =
years now. Like Pete, I can answer where I can. =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoListParagraph =
style=3D'text-indent:-.25in;mso-list:l1 level1 lfo2'><![if =
!supportLists]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><span style=3D'mso-list:Ignore'>1.<span style=3D'font:7.0pt "Times =
New Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Most support issues have been user error during signup to our home =
grown registration system, or basic connection setup of their wireless =
from being used at home. We had some issues having both wired and =
wireless available in the buildings. We configured DHCP Snooping =
to stop personal wireless routers from sending DHCP addresses when =
plugged in backwards, as some areas are allowed wireless routers (Family =
Housing). Rogue access points are identified and removed from the =
network. The most frustrating issue we fought was laptops or other =
devices plugged into a network port while still connected to the =
wireless. A network bridge occurred at times, causing havoc =
in the building and problems with our captive portals. Finally, =
after many calls to Aruba about the issue with no fix or workaround, I =
configured Port Security to allow only 1 mac address at a time. =
This put the port in an err-disable mode, disabling the port =
activity. The ability to age out the disabled port after a time =
(30 minutes currently) made administration easier since it allows =
connection resets without a manual process. This connection is =
only reset if the port was disabled due to multiple mac addresses =
detected from switch/hub use or network bridging. Other reasons =
like fast link cycling or spanning tree doesn’t reset the =
connection, so we are informed about the trouble and can =
investigate. Call volume is increased towards the beginning of =
each semester until users are informed to turn off the wireless =
connection before connecting to the wired port. Switches/hubs =
aren’t allowed to be connected so this solved multiple issues for =
us.<o:p></o:p></span></p><p class=3DMsoListParagraph><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoListParagraph><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>There have been the occasional problems with users being redirected =
to an AP further away than an AP much closer, giving that user horrible =
signal strength. We have a couple areas that need better =
coverage. This is all part of tuning the system more, and changing =
the AP’s from automatic signal power to manual settings to boost =
the few areas that aren’t covered very well. A couple of =
AP’s might be deployed after tuning efforts show a possible =
need. Overall coverage is good, even with the brick/cinderblock =
construction. <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> &nbs=
p; We left the wireless open with no encryption, and =
our home grown wired/wireless registration system has worked well. =
Our connections use captive portals authenticated through a =
RADIUS server at =
central IT, mirrored from the University AD. This made password =
problems or changes at the AD controlled by central IT. It is =
easier to have centralized management of =
&=
nbsp; accounts since they use the same credentials everywhere. =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> &nbs=
p; Some devices can’t connect to the wireless =
due to not having a web browser to connect to the captive portal. =
Once a wired port is registered, it stays active without the need to =
authenticate when =
used. They are directed to use the wired port for streaming media, =
gaming, etc. after registering with a capable device. Students are =
warned during the process that the =
&=
nbsp; wireless is an open system, and for more secure access, to use the =
wired port. Open wireless has security concerns, but for our first =
year we wanted as many devices to function as possible =
without multiple SSID’s =
to setup and troubleshoot.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> &nbs=
p; Wired support issues are usually bad jacks or some =
problem causing the port to disable. All are easy fixes and =
don’t take much time to support. We don’t have plans =
to scale back our port =
count. Remote registration saves time the administrating physical =
connections, constant changes, and documentation. Once a user =
registers for a network port, they are responsible =
&=
nbsp; for all usage of that port.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoListParagraph =
style=3D'text-indent:-.25in;mso-list:l1 level1 lfo2'><![if =
!supportLists]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><span style=3D'mso-list:Ignore'>2.<span style=3D'font:7.0pt "Times =
New Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Devices without web browsers would be an issue if we went wireless =
only in a building. We’d have to come up with a different =
business model for administration, and a lot of devices only have a =
network port instead of wireless options. <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoListParagraph =
style=3D'text-indent:-.25in;mso-list:l1 level1 lfo2'><![if =
!supportLists]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><span style=3D'mso-list:Ignore'>3.<span style=3D'font:7.0pt "Times =
New Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Currently, port usage averages about 50%. With streaming media, =
and the addition of multiple devices per user becoming more prevalent, =
the students use anything available to them. IP management was =
tricky at first to get the DHCP lease length set. I believe this =
is the beginning of the storm as we all see increases in consumption =
from streaming media, multiple device use at the same time, and the next =
unknown technology will keep us all on our toes. Even wireless =
vendors have started to work around device specific issues like iPads =
and iTouch products. Gaming, desktops, and secure transactions are =
all suggested using the wired port at this time. I believe this is =
the beginning of the storm, as we see increases in bandwidth consumption =
from streaming media, multiple device use at the same time, and the next =
unknown technology. It’s a difficult balance of budgeting =
for service supplied, and the demand. Some think that they should have =
the speeds FIOS, cable routers, and high speed DSL give them at =
home. Our service for the students is a fraction of the monthly =
cost of these other services even though we have added bandwidth and =
installed N based AP’s.<o:p></o:p></span></p><p =
class=3DMsoListParagraph><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Jeremy Hendricks<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Montana State University<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>AUXSVS/ResNet<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>406-994-1929<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoListParagraph><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> &nbs=
p; <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Peter =
P Morrissey<br><b>Sent:</b> Friday, April 01, 2011 6:31 AM<br><b>To:</b> =
RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: issues in wireless Only =
rooms<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>We don’t have any wireless only because we already had decent =
wired in the dorms, so we just left it running.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>I can answer some of the questions though.<o:p></o:p></span></p><p =
class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l2 level1 =
lfo4'><![if !supportLists]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><span style=3D'mso-list:Ignore'>1.<span style=3D'font:7.0pt "Times =
New Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>It is rare for us to have a wired support issue. We also find that =
wireless in general, is much harder to support than wired due to the =
fact that clients don’t always behave (mostly apple devices) =
drivers are often not updated, and there are issues with interference =
from rogue devices. We have gotten very good at tracking down rogues and =
getting them removed, but it is extra support.<o:p></o:p></span></p><p =
class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l2 level1 =
lfo4'><![if !supportLists]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><span style=3D'mso-list:Ignore'>2.<span style=3D'font:7.0pt "Times =
New Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>N/A<o:p></o:p></span></p><p class=3DMsoListParagraph =
style=3D'text-indent:-.25in;mso-list:l2 level1 lfo4'><![if =
!supportLists]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><span style=3D'mso-list:Ignore'>3.<span style=3D'font:7.0pt "Times =
New Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>We have found that only about 15-20% of the ports are used in wired =
and wireless rooms. The biggest issue are things like PS3’s, =
Tivo’s, Rokus’, Flat screen TV’s and BlueRay players =
that now come with Ethernet connection and the list goes on and on. The =
problem is that we use 802.1x and none of these devices support it so we =
just tell people to plug in. I think there are probably some gamers who =
want every possible edge in latency who also plug in their computers. =
The other issue you will run into is wireless printers. If you =
haven’t had wireless there before, then you might not have noticed =
but must printers now seem to come with WiFi and not one of them =
supports 802.1x. During opening last fall we just bought a couple of =
hundred long usb cables for about 2.00 a piece and gave them to people =
who had a problem with that.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Pete M.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>SHIH, =
WENDY<br><b>Sent:</b> Thursday, March 31, 2011 5:10 PM<br><b>To:</b> =
RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> issues in wireless Only =
rooms<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>Hi,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>Since wireless is the hot topic of the =
week…<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>We still have many buildings have wired connection only. But from =
this coming August, we will provide wireless connection only in =
student rooms due to the aging switches and the replacement cost =
will be too high on top of the wireless installation. We plan to =
install only a handful of switches, so users will have to request =
it and let us know why they need a wired =
connection.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>To prepare ahead, I would like to =
know:<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>1. Do you have more wireless support issues than wired issues at =
the beginning of the semester?<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>2. If you only provide wireless, what kind of common =
issues do you encounter? Do users complain about no ethernet =
ports?<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>2. If you still have both wired and wireless in rooms, please let =
me know why users won't use wireless and the percentage of devices on =
wired ports. Are they connected to ethernet only because their =
desktop or consoles don't have the wireless built-in or because of other =
reasons such as speed and =
reliability?<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>Thank you all in advance.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
>Wendy<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'=
><o:p> </o:p></span></p></div><p =
class=3DMsoNormal>___________________________________________________ =
You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>To =
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class=3DMsoNormal>___________________________________________________ =
You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>To =
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class=3DMsoNormal>___________________________________________________ =
You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>To =
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