[26079] in resnet
Re: Service Level Agreements
daemon@ATHENA.MIT.EDU (Shannon Peevey)
Tue Mar 22 09:23:17 2011
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Date: Tue, 22 Mar 2011 08:22:58 -0500
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From: Shannon Peevey <speeves@stolaf.edu>
To: RESNET-L@listserv.nd.edu
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Hi Claudia,
What type of SLA, and for what services?
thanks,
speeves
On Mon, Mar 21, 2011 at 12:30 PM, Claudia Servadio-Coyne <ccoyne@colgate.edu
> wrote:
> Can anyone share with me the service level agreements they might have in
> their ITS organization.
>
> --
> Claudia Servadio-Coyne
> Student Technology Manager ITS
> Colgate University
> phone: (315) 520-8007
>
>
> ___________________________________________________ You are subscribed to
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--
Shannon Eric Peevey
Systems Programmer
Information and Instructional Technologies
St. Olaf College
1510 St. Olaf Avenue
Northfield, MN 55057-1097 USA
+1 507 786-3731, +1 507 786-3096 (fax)
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Hi Claudia,<div><br></div><div>What type of SLA, and for what services?</di=
v><div><br></div><div>thanks,</div><div>speeves<br><br><div class=3D"gmail_=
quote">On Mon, Mar 21, 2011 at 12:30 PM, Claudia Servadio-Coyne <span dir=
=3D"ltr"><<a href=3D"mailto:ccoyne@colgate.edu">ccoyne@colgate.edu</a>&g=
t;</span> wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex;">Can anyone share with me the service level =
agreements they might have in their ITS organization.<br clear=3D"all"><br>=
-- <br>
Claudia Servadio-Coyne<br>Student Technology Manager ITS <br>Colgate Univer=
sity<br>phone: <a href=3D"tel:%28315%29%20520-8007" target=3D"_blank">(315)=
520-8007</a><br>
<br><br>
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___________________________________________________
</p></blockquote></div><br><br clear=3D"all"><br>-- <br>Shannon Eric Peevey=
<br>Systems Programmer<br>Information and Instructional Technologies<br>St.=
Olaf College<br>1510 St. Olaf Avenue<br>Northfield, MN =A055057-1097 USA<b=
r>
+1 507 786-3731, =A0+1 507 786-3096 (fax)<br>
</div>
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