[26039] in resnet
SoCal Help Desk to Visit?
daemon@ATHENA.MIT.EDU (Mark Zocher)
Mon Mar 14 18:37:02 2011
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Message-ID: <C9A3E61E.BF33%mzocher@sandiego.edu>
Date: Mon, 14 Mar 2011 15:34:54 -0700
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From: Mark Zocher <mzocher@sandiego.edu>
To: RESNET-L@listserv.nd.edu
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SoCal ResNETTers-
I'm trying to get a fresh perspective and some new ideas to bring back to o=
ur help desk at USD, especially with regard to student employee involvement=
/scheduling/management. Are there any colleges in the San Diego/LA area th=
at have a help desk they'd like to show off?
Please let me know if you're in the SoCal area and what your help desk is s=
tructured like (how many student employees, what do they cover, etc). Unti=
l I can get funding to go to ResNET, this is the best option I've got!
Thanks!
~Mark Zocher
Student Technology Services Manager
ITS Help Desk =96 University of San Diego
Mzocher@sandiego.edu<mailto:Mzocher@sandiego.edu>
(619) 260-6805
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<html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
252"></head><body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space;=
-webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14p=
x; font-family: Calibri, sans-serif; "><div>SoCal ResNETTers-</div><div><br=
></div><div><div>I'm trying to get a fresh perspective and some new id=
eas to bring back to our help desk at USD, especially with regard to studen=
t employee involvement/scheduling/management. Are there any colleges =
in the San Diego/LA area that have a help desk they'd like to show off?</di=
v><div><br></div><div>Please let me know if you're in the SoCal area and wh=
at your help desk is structured like (how many student employees, what do t=
hey cover, etc). Until I can get funding to go to ResNET, this is the=
best option I've got!</div><div><br></div><div>Thanks!</div><div>~Mark Zoc=
her</div><div>Student Technology Services Manager</div><div>ITS Help Desk =
=96 University of San Diego</div><div><a href=3D"mailto:Mzocher@sandiego.ed=
u">Mzocher@sandiego.edu</a></div><div>(619) 260-6805</div></div></body></ht=
ml>
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