[26031] in resnet
Re: Courtesy Phone Equipment
daemon@ATHENA.MIT.EDU (Crowe, Sheila)
Wed Mar 9 12:17:29 2011
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Message-ID: <4F5F31A69D45B746B439BDA98B62378D92B38010C8@EXCMS.msu.montana.edu>
Date: Wed, 9 Mar 2011 10:17:33 -0700
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Crowe, Sheila" <sheila@MONTANA.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <DB352B19939D724EBB095FAA7EFB06821E5DE2FA1F@MSEXCH-DB.umw.local>
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Hi Joel!
We went "cold turkey" and removed all phones from all the rooms at a great =
savings to Res Life. Currently, residents may opt in and pay a fee for a l=
andline. We have never invested in VoIP (kinda glad I didn't). Only RA r=
ooms, hall desks, and RDs have telephones. The decision was made to not pr=
ovide courtesy/emergency phones either because of the vandalizing problem.=
I was skeptical when that decision was made, but apparently we were right=
on target.
Sheila Crowe
Montana State University ResNet
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Deborah H=
ovey Boutchyard (dhovey)
Sent: Wednesday, March 09, 2011 7:47 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Courtesy Phone Equipment
Hi Joel-
We did the same thing several years ago- We have analog courtesy phones- t=
ypically one on each end of every floor in the Residence Halls. The proble=
m is that students keep destroying them! We've discussed a usage study to =
determine if they're being used at all at this point.
Deb
Deborah Hovey Boutchyard
Director- Network & Communication Services
University of Mary Washington
(540)654-1217
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Joel Kraf=
t
Sent: Wednesday, March 09, 2011 9:41 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Courtesy Phone Equipment
We've been working on reducing the number of telephone lines offered in stu=
dent rooms for the past couple of years, but are finally to the point where=
we get to start phasing them out completely. This will be a multi-year pr=
ocess as the income from our lines is linked into the financing plan for ou=
r fancy VoIP system.
It's been decided that there will be some courtesy phones in each building =
so there is something available in an emergency. Now we need to come up wi=
th the best solution to install. I am hoping that some folks may be able t=
o share what they are doing.
Here are some of our options:
* Go back to the good old days of cheap analog phones on the wall that w=
e can easily replace if they get damaged.
* Install VoIP phones similar to what we have in offices.
* Use some sort of hardened phone with emergency button, similar to what=
we have outside front doors.
* Something else?
Also, how many of these do you think is "enough"? One per building? One pe=
r lounge? Per floor?
Thanks!
Joel D Kraft | Director, Student Affairs IT Group
Case Western Reserve University Division of Student Affairs
11900 Carlton Rd #120 | Cleveland, OH 44106-2647
office 216.368.1959 | fax 216.368.1960 | sasupport@case.edu<mailto:sasuppor=
t@case.edu>
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
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EDU/archives/resnet-l.html ________________________________________________=
___
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To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Joel!<=
o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;f=
ont-family:"Calibri","sans-serif";color:#1F497D'>We went “cold turkey=
” and removed all phones from all the rooms at a great savings to Res=
Life. Currently, residents may opt in and pay a fee for a landline.&=
nbsp; We have never invested in VoIP (kinda glad I didn’t). &nb=
sp;Only RA rooms, hall desks, and RDs have telephones. The decision w=
as made to not provide courtesy/emergency phones either because of th=
e vandalizing problem. I was skeptical when that decision was made, b=
ut apparently we were right on target. <o:p></o:p></span></p><p class=
=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-se=
rif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'=
>Sheila Crowe<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font=
-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Montana Stat=
e University ResNet<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p=
> </o:p></span></p><div><div style=3D'border:none;border-top:solid #B5=
C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=
=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><sp=
an style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet For=
um [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Deborah Hovey Bout=
chyard (dhovey)<br><b>Sent:</b> Wednesday, March 09, 2011 7:47 AM<br><b>To:=
</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: Courtesy Phone Equipme=
nt<o:p></o:p></span></p></div></div><p class=3DMsoNormal><o:p> </o:p><=
/p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibr=
i","sans-serif";color:#1F497D'>Hi Joel-<o:p></o:p></span></p><p class=3DMso=
Normal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";c=
olor:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We d=
id the same thing several years ago- We have analog courtesy phones- =
typically one on each end of every floor in the Residence Halls. The =
problem is that students keep destroying them! We’ve discussed =
a usage study to determine if they’re being used at all at this point=
.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt=
;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span>=
</p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calib=
ri","sans-serif";color:#1F497D'>Deb<o:p></o:p></span></p><p class=3DMsoNorm=
al><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color=
:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Deborah H=
ovey Boutchyard<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'fo=
nt-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Director- =
Network & Communication Services<o:p></o:p></span></p><p class=3DMsoNor=
mal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";colo=
r:#1F497D'>University of Mary Washington<o:p></o:p></span></p><p class=3DMs=
oNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";=
color:#1F497D'>(540)654-1217<o:p></o:p></span></p><p class=3DMsoNormal><spa=
n style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p=
></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-famil=
y:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p clas=
s=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-s=
erif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><span=
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D=
'><o:p> </o:p></span></p><div style=3D'border:none;border-top:solid #B=
5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=
=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><sp=
an style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet For=
um [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Joel Kraft<br><b>S=
ent:</b> Wednesday, March 09, 2011 9:41 AM<br><b>To:</b> RESNET-L@LISTSERV.=
ND.EDU<br><b>Subject:</b> Courtesy Phone Equipment<o:p></o:p></span></p></d=
iv><p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>We've bee=
n working on reducing the number of telephone lines offered in student room=
s for the past couple of years, but are finally to the point where we get t=
o start phasing them out completely. This will be a multi-year proces=
s as the income from our lines is linked into the financing plan for our fa=
ncy VoIP system.<br><br>It's been decided that there will be some courtesy =
phones in each building so there is something available in an emergency.&nb=
sp; Now we need to come up with the best solution to install. I am ho=
ping that some folks may be able to share what they are doing.<br><br>Here =
are some of our options:<o:p></o:p></p><ul type=3Ddisc><li class=3DMsoNorma=
l style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 l=
evel1 lfo3'>Go back to the good old days of cheap analog phones on the wall=
that we can easily replace if they get damaged.<o:p></o:p></li><li class=
=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;ms=
o-list:l1 level1 lfo3'>Install VoIP phones similar to what we have in offic=
es.<o:p></o:p></li><li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;m=
so-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'>Use some sort of hardene=
d phone with emergency button, similar to what we have outside front doors.=
<o:p></o:p></li><li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-=
margin-bottom-alt:auto;mso-list:l1 level1 lfo3'>Something else?<o:p></o:p><=
/li></ul><p class=3DMsoNormal style=3D'margin-bottom:12.0pt'>Also, how many=
of these do you think is "enough"? One per building? One p=
er lounge? Per floor?<br><br>Thanks!<o:p></o:p></p><p class=3DMsoNormal sty=
le=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style=3D=
'font-size:9.0pt;color:#1F497D'>Joel D Kraft</span></b><b><span style=3D'fo=
nt-size:9.0pt;color:gray'> | </span></b><b><span style=3D'font-size:9.0pt;c=
olor:#C0504D'>Director, Student Affairs IT Group</span></b><o:p></o:p></p><=
p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:=
auto'><span style=3D'font-size:9.0pt;color:gray'>Case Western Reserve Unive=
rsity Division of Student Affairs</span><o:p></o:p></p><p class=3DMsoNormal=
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=
=3D'font-size:9.0pt;color:gray'>11900 Carlton Rd #120 | Cleveland, OH 44106=
-2647</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt=
:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:9.0pt;color:gray=
'>office 216.368.1959 | fax 216.368.1960 | </span><a href=3D"mailto:sasuppo=
rt@case.edu"><span style=3D'font-size:9.0pt'>sasupport@case.edu</span></a><=
o:p></o:p></p><p class=3DMsoNormal>________________________________________=
___________ You are subscribed to the ResNet-L mailing list. <o:p></o:p></p=
><p>To subscribe, unsubscribe or search the archives, go to http://LISTSERV=
.ND.EDU/archives/resnet-l.html ____________________________________________=
_______ <o:p></o:p></p><p class=3DMsoNormal>_______________________________=
____________________ You are subscribed to the ResNet-L mailing list. <o:p>=
</o:p></p><p>To subscribe, unsubscribe or search the archives, go to http:/=
/LISTSERV.ND.EDU/archives/resnet-l.html ___________________________________=
________________ <o:p></o:p></p></div></body></html>=
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