[26028] in resnet
Re: Courtesy Phone Equipment
daemon@ATHENA.MIT.EDU (Gyrion, Larry M.)
Wed Mar 9 10:03:31 2011
Content-Language: en-US
Content-Type: multipart/alternative; boundary="_000_3A4AD004EDE2D7408DA64ED61EF0A9BE18FC4E8017mailmancheste_"
MIME-Version: 1.0
Message-ID: <3A4AD004EDE2D7408DA64ED61EF0A9BE18FC4E8017@mail.manchester.edu>
Date: Wed, 9 Mar 2011 10:01:04 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Gyrion, Larry M." <LMGyrion@MANCHESTER.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <DB352B19939D724EBB095FAA7EFB06821E5DE2FA1F@MSEXCH-DB.umw.local>
--_000_3A4AD004EDE2D7408DA64ED61EF0A9BE18FC4E8017mailmancheste_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
Placing a few analog phone line here and there would serve in emergencies. =
My suggestion is to either find some vandal resistant or some cheap throw =
aways. When we were in the phone hardware business the turn around was abo=
ut 33% replacement every year. Mainly that was due to students taking our =
phones and tossing them in the closets in favor for their coreless devices.
If you are charging for the service, why cut the revenue? Is there any pro=
fit in for the school or is the school having to pay to cover the services.
My suggestion would to have some sort of courtesy phone pool available in g=
eneral population accessible places restricted to local calling ect. At th=
e very least they can be available for a emergency situation.
Thank you,
Larry Gyrion
ITS Help Desk Manager
Manchester College
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Deborah H=
ovey Boutchyard (dhovey)
Sent: Wednesday, March 09, 2011 9:47 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Courtesy Phone Equipment
Hi Joel-
We did the same thing several years ago- We have analog courtesy phones- t=
ypically one on each end of every floor in the Residence Halls. The proble=
m is that students keep destroying them! We've discussed a usage study to =
determine if they're being used at all at this point.
Deb
Deborah Hovey Boutchyard
Director- Network & Communication Services
University of Mary Washington
(540)654-1217
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Joel Kraf=
t
Sent: Wednesday, March 09, 2011 9:41 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Courtesy Phone Equipment
We've been working on reducing the number of telephone lines offered in stu=
dent rooms for the past couple of years, but are finally to the point where=
we get to start phasing them out completely. This will be a multi-year pr=
ocess as the income from our lines is linked into the financing plan for ou=
r fancy VoIP system.
It's been decided that there will be some courtesy phones in each building =
so there is something available in an emergency. Now we need to come up wi=
th the best solution to install. I am hoping that some folks may be able t=
o share what they are doing.
Here are some of our options:
* Go back to the good old days of cheap analog phones on the wall that w=
e can easily replace if they get damaged.
* Install VoIP phones similar to what we have in offices.
* Use some sort of hardened phone with emergency button, similar to what=
we have outside front doors.
* Something else?
Also, how many of these do you think is "enough"? One per building? One pe=
r lounge? Per floor?
Thanks!
Joel D Kraft | Director, Student Affairs IT Group
Case Western Reserve University Division of Student Affairs
11900 Carlton Rd #120 | Cleveland, OH 44106-2647
office 216.368.1959 | fax 216.368.1960 | sasupport@case.edu<mailto:sasuppor=
t@case.edu>
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
--_000_3A4AD004EDE2D7408DA64ED61EF0A9BE18FC4E8017mailmancheste_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:x=3D"urn:schemas-microsoft-com:office:excel" xmlns:p=3D"urn:schemas-m=
icrosoft-com:office:powerpoint" xmlns:a=3D"urn:schemas-microsoft-com:office=
:access" xmlns:dt=3D"uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s=3D"=
uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs=3D"urn:schemas-microsof=
t-com:rowset" xmlns:z=3D"#RowsetSchema" xmlns:b=3D"urn:schemas-microsoft-co=
m:office:publisher" xmlns:ss=3D"urn:schemas-microsoft-com:office:spreadshee=
t" xmlns:c=3D"urn:schemas-microsoft-com:office:component:spreadsheet" xmlns=
:odc=3D"urn:schemas-microsoft-com:office:odc" xmlns:oa=3D"urn:schemas-micro=
soft-com:office:activation" xmlns:html=3D"http://www.w3.org/TR/REC-html40" =
xmlns:q=3D"http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc=3D"http://m=
icrosoft.com/officenet/conferencing" xmlns:D=3D"DAV:" xmlns:Repl=3D"http://=
schemas.microsoft.com/repl/" xmlns:mt=3D"http://schemas.microsoft.com/share=
point/soap/meetings/" xmlns:x2=3D"http://schemas.microsoft.com/office/excel=
/2003/xml" xmlns:ppda=3D"http://www.passport.com/NameSpace.xsd" xmlns:ois=
=3D"http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir=3D"http://=
schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds=3D"http://www.w3=
.org/2000/09/xmldsig#" xmlns:dsp=3D"http://schemas.microsoft.com/sharepoint=
/dsp" xmlns:udc=3D"http://schemas.microsoft.com/data/udc" xmlns:xsd=3D"http=
://www.w3.org/2001/XMLSchema" xmlns:sub=3D"http://schemas.microsoft.com/sha=
repoint/soap/2002/1/alerts/" xmlns:ec=3D"http://www.w3.org/2001/04/xmlenc#"=
xmlns:sp=3D"http://schemas.microsoft.com/sharepoint/" xmlns:sps=3D"http://=
schemas.microsoft.com/sharepoint/soap/" xmlns:xsi=3D"http://www.w3.org/2001=
/XMLSchema-instance" xmlns:udcs=3D"http://schemas.microsoft.com/data/udc/so=
ap" xmlns:udcxf=3D"http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udc=
p2p=3D"http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf=3D"http:/=
/schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss=3D"http://sche=
mas.microsoft.com/office/2006/digsig-setup" xmlns:dssi=3D"http://schemas.mi=
crosoft.com/office/2006/digsig" xmlns:mdssi=3D"http://schemas.openxmlformat=
s.org/package/2006/digital-signature" xmlns:mver=3D"http://schemas.openxmlf=
ormats.org/markup-compatibility/2006" xmlns:m=3D"http://schemas.microsoft.c=
om/office/2004/12/omml" xmlns:mrels=3D"http://schemas.openxmlformats.org/pa=
ckage/2006/relationships" xmlns:spwp=3D"http://microsoft.com/sharepoint/web=
partpages" xmlns:ex12t=3D"http://schemas.microsoft.com/exchange/services/20=
06/types" xmlns:ex12m=3D"http://schemas.microsoft.com/exchange/services/200=
6/messages" xmlns:pptsl=3D"http://schemas.microsoft.com/sharepoint/soap/Sli=
deLibrary/" xmlns:spsl=3D"http://microsoft.com/webservices/SharePointPortal=
Server/PublishedLinksService" xmlns:Z=3D"urn:schemas-microsoft-com:" xmlns:=
st=3D"" xmlns=3D"http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dus-ascii">
<meta name=3DGenerator content=3D"Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
/* List Definitions */
@list l0
{mso-list-id:349374827;
mso-list-template-ids:-640008140;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level3
{mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level4
{mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level5
{mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level6
{mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level7
{mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level8
{mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level9
{mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1
{mso-list-id:720665612;
mso-list-template-ids:1385694004;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=3DEN-US link=3Dblue vlink=3Dpurple>
<div class=3DSection1>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Placing a few analog phone line here and there would serve i=
n
emergencies. My suggestion is to either find some vandal resistant or
some cheap throw aways. When we were in the phone hardware business t=
he
turn around was about 33% replacement every year. Mainly that was due=
to students
taking our phones and tossing them in the closets in favor for their corele=
ss
devices. <o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>If you are charging for the service, why cut the revenue?&nb=
sp;
Is there any profit in for the school or is the school having to pay to cov=
er
the services. <o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>My suggestion would to have some sort of courtesy phone pool
available in general population accessible places restricted to local calli=
ng
ect. At the very least they can be available for a emergency situatio=
n.<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Thank you,<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Larry Gyrion<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>ITS Help Desk Manager<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Manchester College <o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'>
<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Forum
[mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Deborah Hovey Boutchy=
ard
(dhovey)<br>
<b>Sent:</b> Wednesday, March 09, 2011 9:47 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Re: Courtesy Phone Equipment<o:p></o:p></span></p>
</div>
</div>
<p class=3DMsoNormal><o:p> </o:p></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Hi Joel-<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>We did the same thing several years ago- We have analo=
g
courtesy phones- typically one on each end of every floor in the Residence
Halls. The problem is that students keep destroying them!
We’ve discussed a usage study to determine if they’re being use=
d at
all at this point.<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Deb<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Deborah Hovey Boutchyard<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Director- Network & Communication Services<o:p></o:p></s=
pan></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>University of Mary Washington<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>(540)654-1217<o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'>
<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Forum
[mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Joel Kraft<br>
<b>Sent:</b> Wednesday, March 09, 2011 9:41 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Courtesy Phone Equipment<o:p></o:p></span></p>
</div>
<p class=3DMsoNormal><o:p> </o:p></p>
<p class=3DMsoNormal>We've been working on reducing the number of telephone=
lines
offered in student rooms for the past couple of years, but are finally to t=
he
point where we get to start phasing them out completely. This will be=
a
multi-year process as the income from our lines is linked into the financin=
g
plan for our fancy VoIP system.<br>
<br>
It's been decided that there will be some courtesy phones in each building =
so
there is something available in an emergency. Now we need to come up =
with
the best solution to install. I am hoping that some folks may be able=
to
share what they are doing.<br>
<br>
Here are some of our options:<o:p></o:p></p>
<ul type=3Ddisc>
<li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
mso-list:l0 level1 lfo3'>Go back to the good old days of cheap analog
phones on the wall that we can easily replace if they get damaged.<o:p=
></o:p></li>
<li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
mso-list:l0 level1 lfo3'>Install VoIP phones similar to what we have i=
n
offices.<o:p></o:p></li>
<li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
mso-list:l0 level1 lfo3'>Use some sort of hardened phone with emergenc=
y
button, similar to what we have outside front doors.<o:p></o:p></li>
<li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
mso-list:l0 level1 lfo3'>Something else?<o:p></o:p></li>
</ul>
<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'>Also, how many of these=
do you
think is "enough"? One per building? One per lounge? Per fl=
oor?<br>
<br>
Thanks!<o:p></o:p></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto'><b><span
style=3D'font-size:9.0pt;color:#1F497D'>Joel D Kraft</span></b><b><span
style=3D'font-size:9.0pt;color:gray'> | </span></b><b><span style=3D'font-s=
ize:
9.0pt;color:#C0504D'>Director, Student Affairs IT Group</span></b><o:p></o:=
p></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto'><span
style=3D'font-size:9.0pt;color:gray'>Case Western Reserve University Divisi=
on of
Student Affairs</span><o:p></o:p></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto'><span
style=3D'font-size:9.0pt;color:gray'>11900 Carlton Rd #120 | Cleveland, OH
44106-2647</span><o:p></o:p></p>
<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto'><span
style=3D'font-size:9.0pt;color:gray'>office 216.368.1959 | fax 216.368.1960=
| </span><a
href=3D"mailto:sasupport@case.edu"><span style=3D'font-size:9.0pt'>sasuppor=
t@case.edu</span></a><o:p></o:p></p>
<p class=3DMsoNormal>___________________________________________________ Yo=
u are
subscribed to the ResNet-L mailing list. <o:p></o:p></p>
<p>To subscribe, unsubscribe or search the archives, go to
http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________ <o:p></o:p></p>
<p class=3DMsoNormal>___________________________________________________ Yo=
u are
subscribed to the ResNet-L mailing list. <o:p></o:p></p>
<p>To subscribe, unsubscribe or search the archives, go to
http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________ <o:p></o:p></p>
</div>
</body>
</html>
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
--_000_3A4AD004EDE2D7408DA64ED61EF0A9BE18FC4E8017mailmancheste_--
