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Re: Courtesy Phone Equipment

daemon@ATHENA.MIT.EDU (Deborah Hovey Boutchyard (dhovey))
Wed Mar 9 09:47:35 2011

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Date:         Wed, 9 Mar 2011 09:47:18 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Deborah Hovey Boutchyard (dhovey)" <dhovey@UMW.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <AANLkTi=-p+n=qYVkhr3a+ytQEgYwAVHr1XJXAoEp1VB8@mail.gmail.com>

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Hi Joel-

We did the same thing several years ago-  We have analog courtesy phones- t=
ypically one on each end of every floor in the Residence Halls.  The proble=
m is that students keep destroying them!  We've discussed a usage study to =
determine if they're being used at all at this point.

Deb

Deborah Hovey Boutchyard
Director- Network & Communication Services
University of Mary Washington
(540)654-1217





From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Joel Kraf=
t
Sent: Wednesday, March 09, 2011 9:41 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Courtesy Phone Equipment

We've been working on reducing the number of telephone lines offered in stu=
dent rooms for the past couple of years, but are finally to the point where=
 we get to start phasing them out completely.  This will be a multi-year pr=
ocess as the income from our lines is linked into the financing plan for ou=
r fancy VoIP system.

It's been decided that there will be some courtesy phones in each building =
so there is something available in an emergency.  Now we need to come up wi=
th the best solution to install.  I am hoping that some folks may be able t=
o share what they are doing.

Here are some of our options:

 *   Go back to the good old days of cheap analog phones on the wall that w=
e can easily replace if they get damaged.
 *   Install VoIP phones similar to what we have in offices.
 *   Use some sort of hardened phone with emergency button, similar to what=
 we have outside front doors.
 *   Something else?
Also, how many of these do you think is "enough"?  One per building? One pe=
r lounge? Per floor?

Thanks!
Joel D Kraft | Director, Student Affairs IT Group
Case Western Reserve University Division of Student Affairs
11900 Carlton Rd #120 | Cleveland, OH 44106-2647
office 216.368.1959 | fax 216.368.1960 | sasupport@case.edu<mailto:sasuppor=
t@case.edu>
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___

___________________________________________________
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To subscribe, unsubscribe or search the archives,
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<div class=3DWordSection1>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Hi Joel-<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>We did the same thing several years ago-&nbsp; We have analo=
g
courtesy phones- typically one on each end of every floor in the Residence
Halls.&nbsp; The problem is that students keep destroying them!&nbsp; We&#8=
217;ve discussed a
usage study to determine if they&#8217;re being used at all at this point.<=
o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Deb<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Deborah Hovey Boutchyard<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Director- Network &amp; Communication Services<o:p></o:p></s=
pan></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>University of Mary Washington<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>(540)654-1217<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'>

<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Forum
[mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Joel Kraft<br>
<b>Sent:</b> Wednesday, March 09, 2011 9:41 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Courtesy Phone Equipment<o:p></o:p></span></p>

</div>

<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoNormal>We've been working on reducing the number of telephone=
 lines
offered in student rooms for the past couple of years, but are finally to t=
he
point where we get to start phasing them out completely.&nbsp; This will be=
 a
multi-year process as the income from our lines is linked into the financin=
g
plan for our fancy VoIP system.<br>
<br>
It's been decided that there will be some courtesy phones in each building =
so
there is something available in an emergency.&nbsp; Now we need to come up =
with
the best solution to install.&nbsp; I am hoping that some folks may be able=
 to
share what they are doing.<br>
<br>
Here are some of our options:<o:p></o:p></p>

<ul type=3Ddisc>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1'>Go back to the good old days of cheap analog
     phones on the wall that we can easily replace if they get damaged.<o:p=
></o:p></li>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1'>Install VoIP phones similar to what we have i=
n
     offices.<o:p></o:p></li>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1'>Use some sort of hardened phone with emergenc=
y
     button, similar to what we have outside front doors.<o:p></o:p></li>
 <li class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto;
     mso-list:l0 level1 lfo1'>Something else?<o:p></o:p></li>
</ul>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'>Also, how many of these=
 do you
think is &quot;enough&quot;?&nbsp; One per building? One per lounge? Per fl=
oor?<br>
<br>
Thanks!<o:p></o:p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto'><b><span
style=3D'font-size:9.0pt;color:#1F497D'>Joel D Kraft</span></b><b><span
style=3D'font-size:9.0pt;color:gray'> | </span></b><b><span style=3D'font-s=
ize:
9.0pt;color:#C0504D'>Director, Student Affairs IT Group</span></b><o:p></o:=
p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto'><span
style=3D'font-size:9.0pt;color:gray'>Case Western Reserve University Divisi=
on of
Student Affairs</span><o:p></o:p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto'><span
style=3D'font-size:9.0pt;color:gray'>11900 Carlton Rd #120 | Cleveland, OH
44106-2647</span><o:p></o:p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto'><span
style=3D'font-size:9.0pt;color:gray'>office 216.368.1959 | fax 216.368.1960=
 | </span><a
href=3D"mailto:sasupport@case.edu"><span style=3D'font-size:9.0pt'>sasuppor=
t@case.edu</span></a><o:p></o:p></p>

<p class=3DMsoNormal>___________________________________________________ Yo=
u are
subscribed to the ResNet-L mailing list. <o:p></o:p></p>

<p>To subscribe, unsubscribe or search the archives, go to
http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________ <o:p></o:p></p>

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