[25982] in resnet
P2P File Sharing and Copyright Violations
daemon@ATHENA.MIT.EDU (Rose, Chuck)
Tue Feb 22 16:59:11 2011
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Message-ID: <F3F18953190F304C9ADF03C9360A56540766952744@MBX1.AD.UCSD.EDU>
Date: Tue, 22 Feb 2011 13:57:14 -0800
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Rose, Chuck" <crose@ucsd.edu>
To: RESNET-L@listserv.nd.edu
Aloha everyone -
I am trying to evaluate how we support the processing of the 500-1200 copyright violation notices we get at UCSD each year.
Currently, I am the Manager for ResNet, the manager of our department's (Academic Computing and Media Services) Help Desk and am the campus DMCA agent. As the DMCA agent, I am the initial target for all copyright violation notices, but work with our campus Network Security group to identify users on campus wireless and VPN. This same group also processes any notices for employees. Pertaining to copyright notices, in addition to the more general responsibilities of the DMCA agent, I am also the one primarily responsible for making sure the following happens:
1. identifying the person responsible for the infraction
2. If it is a student, contacting the person with the appropriate information (somewhat automated notice).
3. Providing the appropriate follow up (for now, this consists of requiring the student to attend a group presentation, a personal security assessment of the person's computer, and in the cases of repeat violations, a brief meeting with me...in addition to any network blocking/unblocking that needs to be done).
4. Maintaining a database of sorts to track each of the notices/infringers.
On average, between my staff and I, we spend about 75 minutes per notice.
In essence, our current process is being funded partly by ResNet (Housing and Dining/campus tech fee) and partly by Academic Affairs. One of the things I am trying to identify is who should be paying for all of this (other than the agencies themselves....).
Could those of you know answer the following for me?
1. What department is your campus DMCA agent in, and where does that dept get their funding from?
2. Who is responsible for processing, following up on, and tracking copyright violations? Where does the funding come from?
3. How long do you spend (on average) per copyright notice (identification, processing, follow up, and general administration)?
4. Are notices for students and employees handled differently, and/or by different people?
5. Do you feel like your current infrastructure for handling these notices is appropriate/successful?
I feel like I am missing some questions, but I'm not sure what they are. Please feel free to add additional information.
I hope to present on this topic at the upcoming Student Technology Conference at Yale.
Thanks a lot!
Chuck Rose
UCSD
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