[25918] in resnet
need help with Quicktime
daemon@ATHENA.MIT.EDU (Matthew Walker)
Thu Feb 10 17:09:08 2011
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Message-ID: <9AB718B26B193C488AFD0B9F7BE97302024FB6387291@POSTOFFICE.campus.pomona.edu>
Date: Thu, 10 Feb 2011 14:07:25 -0800
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From: Matthew Walker <MWalker@pomona.edu>
To: RESNET-L@listserv.nd.edu
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I have a Windows 7 (32-bit) user with a new iPhone, and it requires the new=
version of iTunes (v. 10), which in turn requires Quicktime 7.6.9.
Everytime we try installing the new Quicktime, it comes back with an error =
saying there's already a newer version of
Quicktime and that's that. I've researched this phenomenon and it's apparen=
tly quite common; I found numerous
threads on various support/forum sites reporting the same issue, with vario=
us remedies, ranging from using the
Microsoft Cleanup Tool, to Ccleaner, to deleting registry keys. I have trie=
d all these steps, to no avail. I even
downloaded some older versions of Quicktime, and I actually got 7.2 to inst=
all. This is fine for viewing Quicktime clips,
but not for installing iTunes.
Any advice?
Matthew Walker
Helpdesk Manager
Pomona College ITS
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<div>I have a Windows 7 (32-bit) user with a new iPhone, and it requires th=
e new version of iTunes (v. 10), which in turn requires Quicktime 7.6.9.
<br>
Everytime we try installing the new Quicktime, it comes back with an error =
saying there's already a newer version of
<br>
Quicktime and that's that. I've researched this phenomenon and it's apparen=
tly quite common; I found numerous
<br>
threads on various support/forum sites reporting the same issue, with vario=
us remedies, ranging from using the
<br>
Microsoft Cleanup Tool, to Ccleaner, to deleting registry keys. I have trie=
d all these steps, to no avail. I even
<br>
downloaded some older versions of Quicktime, and I actually got 7.2 to inst=
all. This is fine for viewing Quicktime clips,
<br>
but not for installing iTunes.</div>
<div> </div>
<div>Any advice?</div>
<div> </div>
<div>Matthew Walker</div>
<div>Helpdesk Manager</div>
<div>Pomona College ITS</div>
<div> </div>
<div> </div>
<div> </div>
</font>
</body>
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<pre>
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