[25808] in resnet
Re: satisfaction question
daemon@ATHENA.MIT.EDU (Benjamin Fielden)
Sun Jan 23 11:03:54 2011
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Message-ID: <AANLkTi=djd=rgoyZirAcC0B3Ot1ap1=Ka75Dov2CgA6p@mail.gmail.com>
Date: Sun, 23 Jan 2011 11:03:31 -0500
Reply-To: fieldenb@gwu.edu
From: Benjamin Fielden <fieldenb@gwu.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <4D3C417E.7020809@utc.edu>
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* What brand of computer do you use (manufacturer, as in Lenovo, HP,
etc)?
* How satisfied are you with their reliability and serviceability?
* Are you an authorized warranty repair service for the brand your school
uses?
1) Dell and Apple (with a sprinkling of HPs from a year when Dell was off
the table)
2) We are pretty satisfied with the Dells and Apples, though of course the
Apples are hard to manage. Our Apple engineer and sales rep have always been
very good at working with us, we've had some issues on the Dell side, and HP
is essentially non-existent.
3) We are a service center for all three (for students as well with Dell and
Apple)
--
Ben Fielden
Manager of Technology Support
Student Technology Services
Division of Information Technology
http://it.gwu.edu/sts
202-994-2597
Division of Information Technology staff members will NEVER ask for your
password!
On Sun, Jan 23, 2011 at 9:55 AM, Jeff Kell <jeff-kell@utc.edu> wrote:
> On 1/20/2011 3:07 PM, Robert Wilson wrote:
>
> On Thu, Jan 20, 2011 at 2:23 PM, Scripter, L. Tom <toms@arbor.edu> wrote:
>
>> * What brand of computer do you use (manufacturer, as in Lenovo, HP,
>> etc)?
>>
>
> We use Dell computers.
>
>
> ++Dell.
>
> Jeff
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
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<span class=3D"Apple-style-span" style=3D"font-family: arial, sans-serif; f=
ont-size: 13px; border-collapse: collapse; ">=A0* =A0 What brand of compute=
r do you use (manufacturer, as in Lenovo, HP, etc)?<br>=A0* =A0 How satisfi=
ed are you with their reliability and serviceability?<br>
=A0* =A0 Are you an authorized warranty repair service for the brand your s=
chool uses?</span><br clear=3D"all"><div><br></div><div>1) Dell and Apple (=
with a sprinkling of HPs from a year when Dell was off the table)</div><div=
>2) We are pretty satisfied with the Dells and Apples, though of course the=
Apples are hard to manage. Our Apple engineer and sales rep have always be=
en very good at working with us, we've had some issues on the Dell side=
, and HP is essentially non-existent.</div>
<div>3) We are a service center for all three (for students as well with De=
ll and Apple)</div><div><br></div><div><br></div><div>--</div>Ben Fielden<d=
iv><div>Manager of Technology Support</div><div>Student Technology Services=
</div>
<div>Division of Information Technology</div><div><a href=3D"http://it.gwu.=
edu/sts" target=3D"_blank">http://it.gwu.edu/sts</a></div></div><div>202-99=
4-2597</div><div><br></div><div><span style=3D"font-family:arial, sans-seri=
f;font-size:13px;border-collapse:collapse">Division of Information Technolo=
gy staff members will=A0<font color=3D"#222222">NEVER ask for your=A0</font=
>password!</span></div>
<br>
<br><br><div class=3D"gmail_quote">On Sun, Jan 23, 2011 at 9:55 AM, Jeff Ke=
ll <span dir=3D"ltr"><<a href=3D"mailto:jeff-kell@utc.edu">jeff-kell@utc=
.edu</a>></span> wrote:<br><blockquote class=3D"gmail_quote" style=3D"ma=
rgin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
=20
=20
=20
<div bgcolor=3D"#ffffff" text=3D"#000000"><div class=3D"im">
On 1/20/2011 3:07 PM, Robert Wilson wrote:
<blockquote type=3D"cite">
<div class=3D"gmail_quote">On Thu, Jan 20, 2011 at 2:23 PM,
Scripter, L. Tom <span dir=3D"ltr"><<a href=3D"mailto:toms@arbor=
.edu" target=3D"_blank">toms@arbor.edu</a>></span>
wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0pt 0pt 0pt 0.8ex=
;border-left:1px solid rgb(204, 204, 204);padding-left:1ex">
<div>=A0* =A0 What brand of computer do you use
(manufacturer, as in Lenovo, HP, etc)?<br>
</div>
</blockquote>
<div><br>
</div>
<div>We use Dell computers.<br>
</div>
</div>
</blockquote>
<br></div>
++Dell.=A0 <br><font color=3D"#888888">
<br>
Jeff<br>
</font></div><div><div></div><div class=3D"h5">
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</p></div></div></blockquote></div><br>
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