[25796] in resnet
Re: satisfaction question
daemon@ATHENA.MIT.EDU (Derek Buchanan)
Thu Jan 20 16:27:21 2011
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Date: Thu, 20 Jan 2011 16:27:01 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Derek Buchanan <buchands@GMAIL.COM>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <C95DF5F7.3D5A%toms@arbor.edu>
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>
> On Thu, Jan 20, 2011 at 2:23 PM, Scripter, L. Tom <toms@arbor.edu> wrote:
>
> * What brand of computer do you use (manufacturer, as in Lenovo, HP,
> etc)?
>
Dell
> * How satisfied are you with their reliability and serviceability?
Satisfied - We add the extra warranty period of 3 years for a total of
4 years in warranty.
> * Are you an authorized warranty repair service for the brand your
> school uses?
>
We used to have a person trained, but have since ceased doing that.
(Yearly cost and personnel turnover were factors.)
Derek Buchanan
IT
Mary Baldwin College
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<div class=3D"gmail_quote"><blockquote class=3D"gmail_quote" style=3D"margi=
n: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-le=
ft: 1ex;">
On Thu, Jan 20, 2011 at 2:23 PM, Scripter, L. Tom <span dir=3D"ltr"><<a =
href=3D"mailto:toms@arbor.edu" target=3D"_blank">toms@arbor.edu</a>></sp=
an> wrote:<br></blockquote><div>=A0</div><blockquote class=3D"gmail_quote" =
style=3D"margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 20=
4); padding-left: 1ex;">
=A0* =A0 What brand of computer do you use (manufacturer, as in Lenovo, HP,=
etc)?<br></blockquote><div>=A0=A0=A0=A0 Dell <br></div><div>=A0</div><bloc=
kquote class=3D"gmail_quote" style=3D"margin: 0pt 0pt 0pt 0.8ex; border-lef=
t: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
=A0* =A0 How satisfied are you with their reliability and serviceability?</=
blockquote><div>=A0 =A0=A0 Satisfied - We add the extra warranty period of =
3 years for a total of 4 years in warranty. <br></div><div>=A0</div><blockq=
uote class=3D"gmail_quote" style=3D"margin: 0pt 0pt 0pt 0.8ex; border-left:=
1px solid rgb(204, 204, 204); padding-left: 1ex;">
=A0* =A0 Are you an authorized warranty repair service for the brand your s=
chool uses?<br></blockquote>=A0=A0=A0=A0 We used to have a person trained, =
but have since ceased doing that.=A0 (Yearly cost and personnel turnover we=
re factors.)<br>
<br>Derek Buchanan<br>IT<br>Mary Baldwin College<br></div><br>
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